Redrock Conferences

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This is an archive of past conference information pages.

2023


TracCloudLogo.png

Welcome to the 2023 Redrock Conference!

Thank you for participating in the 2023 Redrock Software Conference! We are excited to return to the Phoenix Chandler Hilton to celebrate our 16th annual event.

We hope you take advantage of the amenities of this beautiful facility. Chandler Fashion Mall is close by and includes dozens of restaurants all within walking distance. The Hilton also provides excellent Wi-Fi Internet access to all of our guests. Module discounts are also available for attendees, more details on that can be found at the bottom of this page.

Please take a moment to read through the sessions we are offering. There is a great variety including user presentations, presentations by the Redrock staff, question and answer sessions, and one-on-one sessions (available on a limited basis) on Saturday morning. Signups will be available on Friday after lunch with Laura Reed in the lobby.

Open Rooms in Papago provide a location for impromptu meetings with Redrock Staff if you have any questions that you'd like to discuss further.

Download our Guide: 2023 Conference Program


Wednesday, March 29th, 2023

Time Session Location
1:00pm – 2:00pm Introduction and Demonstration of the TracCloud System Mojave
2:10pm - 3:10pm Let's get technical & importance in Security for TracCloud Mojave
3:20pm - 4:20pm What's New (in the last year) Features? Mojave
5:00pm - 7:00pm 2023 Redrock Conference Welcome Reception Mojave

Thursday, March 30th, 2023

Time Session Location
8:15am - 8:45am Welcome to the 2023 Annual Redrock Conference Mojave
9:00am - 9:50am Personalizing TracCloud Mojave
9:00am - 9:50am TracCloud Terminology Hopi
9:00am - 9:50am Open Room Papago
10:00am - 10:50am Pencil me in: TracCloud Scheduling Mojave
10:00am - 10:50am Q2 Study Tables Module Hopi
10:00am - 10:50am Open Room Papago
11:00am - 11:50am Post-pandemic Changes and TracCloud Reporting (Latrice Bowman) Mojave
11:00am - 11:50am Communicating with Users by Email or Text Hopi
11:00am - 11:50am Open Room Papago
11:50am - 1:00pm Lunch Papago
1:00pm - 1:50pm TracCloud: A Year in the Life (Alaina Peters) Mojave
1:00pm - 1:50pm Success with SAGE Hopi
1:00pm - 1:50pm Open Room Papago
2:00pm - 2:50pm General Reports & Options Mojave
2:00pm - 2:50pm Students and Staff Settings Hopi
2:00pm - 2:50pm Open Room Papago
2:50pm - 3:00pm Afternoon Snacks Available in Foyer Foyer
3:00pm - 3:30pm Thursday Wrap-up Session from Kelly Corder, President Mojave
3:30pm - 5:00pm Redrock Software Personnel Available for Questions in Foyer Foyer
6:00pm Dinner with Redrock Papago

Friday, March 31st, 2023

Time Session Location
8:15am - 8:30am Friday Morning Welcome Mojave
8:35am - 9:25am Essential Reporting Features of TracCloud (Tracey McDonnell) Mojave
8:35am - 9:25am Scheduling - Set Up and Configurations Hopi
8:35am - 9:25am Open Room Papago
9:25am to 9:40am Snacks available in Foyer Foyer
9:40am - 10:30am All you Need to Know about Visits Mojave
9:40am - 10:30am SurveyTrac Hopi
9:40am - 10:30am Open Room Papago
10:40am - 11:30am Enhancing Your Trac System for You and Your Students (Dude Coudret) Mojave
10:40am - 11:30am New Sysadmin - A guide to Getting Started Hopi
10:40am - 11:30am Open Room Papago
11:30am - 12:30pm Lunch Papago
12:30pm - 1:20pm A Year in the trenches with TracCloud (Mark Woolwine) Mojave
12:30pm - 1:20pm Let's Review the Data Hopi
12:30pm - 1:20pm Open Room Papago
1:30pm - 2:10pm Success Plans Module Mojave
1:30pm - 2:10pm Trac(k) Resources Hopi
1:30pm - 2:10pm Open Room Papago
2:20pm - 3:00pm TracCloud Success Plans (Alaina Peters) Mojave
2:20pm - 3:00pm Reports, Data, & Scheduling Q&A Hopi
2:20pm - 3:00pm Open Room Papago
3:00pm - 3:10pm Afternoon Snacks Available in Foyer Foyer
3:10pm - 4:00pm Conference Wrap-up, Feedback, and Open Q&A Forum Mojave
4:00pm - 5:00pm Redrock Software Personnel Available for Questions in Foyer Foyer
6:00pm Dinner with Redrock at Macayo's Mexican Restaurant (Meal is not included)
1920 S. Dobson Road, Mesa, AZ 85202
Meet in the foyer by registration desk at 5:30 if you need a ride,
or meet at restaurant at 6:00
Foyer

Saturday, April 1st, 2023

Time Session Location
8:30am - 11:00am One-on-One Sessions Mojave

Thank you for attending! We know you have to fight for your budgets and take precious time away from your classes and families to be here. We strive to provide a fun and friendly learning environment for every participant. Please let us know how we can continue to improve and make the software, our support, and the annual conference even better.

We like to reward our conference attendees! For those that attend the 2023 conference, we are offering a $600 discount on our new Student Success Module and 10% off all other modules and/or profiles for TracCloud if a quote is requested at the conference and purchase is made by 4/30/2023. Please see Laura or email her at laura@go-redrock.com to request a quote.


2022


TracCloudLogo.png

Welcome to the 2022 Redrock Workshop

View the workshop schedule and download PowerPoint presentations below.


Thursday, March 31st, 2022
Time Session Location
8:30am – 9:00am Transportation to Workshop Boardroom Lobby
9:00am - 9:50am TracCloud – Migrating Trac 4.0 to TracCloud Boardroom
10:00am - 10:50am TracCloud - Personalizing Your TracCloud Boardroom
11:00am - 11:50pm TracCloud - Visits Boardroom
11:50pm – 1:50pm Lunch
2:00pm – 2:50pm Campus Experience and Best Practices with your Trac System Boardroom
3:00pm - 3:50pm TracCloud - Pencil Me In: Scheduling Options Boardroom
4:00pm - 4:50pm Thursday Q&A SESSION Boardroom
4:50pm – 5:00pm Transportation to Hotel Lobby

Friday, April 1st, 2022
Time Session Location
9:00am - 9:50am Transportation to Workshop Boardroom Lobby
9:00am - 9:50am TracCloud - Emails & TextAlerts Boardroom
10:00am - 10:50am TracCloud - Global Settings Boardroom
11:00am - 11:50pm TracCloud - Reports Boardroom
11:50pm – 1:50pm Lunch
2:00pm – 2:50pm TracCloud - SAGE Boardroom
3:00pm - 3:50pm TracCloud - SurveyTrac Boardroom
4:00pm - 4:50pm Friday Q&A SESSION Boardroom
4:50pm – 5:00pm Transportation to Hotel Lobby
6:00pm Dinner with Redrock at The Old Spaghetti Factory

2021 (Canceled)


2020 (Canceled)


2019


Redrock Conference 2019

The 2019 Annual Redrock Software Conference will be held on April 3-6, 2019 at the Hilton Phoenix/Chandler located in sunny Chandler, AZ. This is a great opportunity to work directly with the Redrock Software Support Team, as well as meet other Trac Users from all over! The conference offers a variety of topics to benefit new and experienced Users as well as advance your knowledge and expertise in the Trac System.


The conference offers a variety of topics to benefit new and experienced users such as:

  • Installing and Setting Up Your Trac System
  • Managing Multiple Centers
  • Setting User Groups and Permissions
  • Basic and Advanced Methods of Recording Visits
  • Working with Appointment Schedules
  • Introduction to Trac Reports
  • Advanced Reporting Options
  • Gathering Student Feedback with SurveyTrac
  • Using SAGE to Proactively Engage Students
  • and so much more...


Want a discount price to attend the conference? Become a Presenter and show us how the Trac System is utilized at your school!

Find more information and Register for the 2019 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.


2018


Redrock Conference 2018

The 2018 Annual Redrock Software Conference will be held on April 4-7, 2018 at the Hilton Phoenix/Chandler located in sunny Chandler, AZ. This is a great opportunity to work directly with the Redrock Software Support Team, as well as meet other Trac Users from all over! The conference offers a variety of topics to benefit new and experienced Users as well as advance your knowledge and expertise in the Trac System.


The conference offers a variety of topics to benefit new and experienced users such as:

  • Installing and Setting Up Your Trac System
  • Managing Multiple Centers
  • Setting User Groups and Permissions
  • Basic and Advanced Methods of Recording Visits
  • Working with Appointment Schedules
  • Introduction to Trac Reports
  • Advanced Reporting Options
  • Gathering Student Feedback with SurveyTrac
  • Using SAGE to Proactively Engage Students
  • and so much more...


Want a discount price to attend the conference? Become a Presenter and show us how the Trac System is utilized at your school!

Find more information and Register for the 2018 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

Presentations

To everyone who attended our 2018 Annual Redrock Conference, we would like to thank you for another successful year and want you to know that we appreciate your time to better your knowledge of the Trac Systems. To everyone who could not make it to our conference…worry not, because we are here to fill you in on all the fun and exciting things that you missed!


The first and most exciting part of this conference was getting an official look at the next version of the Trac System, Trac Cloud! Lead Developer and owner of Redrock Software, Kelly Corder, gave an exclusive first look of some of the new and exciting features of TracCloud including scheduling, logging visits and reporting. TracCloud is the next revolutionary step in Center Management and will give Users greater control over their data and make management simpler than ever!


Don’t worry! If you were not able to attend the conference you can access all of the session powerpoints and handouts over the entire conference weekend. All this information can be found on our website. A link can be found in the navigation bar above.


2017 (Unavailable)


2016


Redrock Conference 2016

The 2016 Annual Redrock Software Conference will be held on April 13-16, 2016 at the Hilton Phoenix/Chandler located in sunny Chandler, AZ. This is a great opportunity to work directly with the Redrock Software Support Team, as well as meet other Trac Users from all over! The conference offers a variety of topics to benefit new and experienced Users as well as advance your knowledge and expertise in the Trac system.


The conference offers a variety of topics to benefit new and experienced users such as:

  • Installing and Setting Up Your Trac System
  • Managing Multiple Centers
  • Setting User Groups and Permissions
  • Basic and Advanced Methods of Recording Visits
  • Working with Appointment Schedules
  • Introduction to Trac Reports
  • Advanced Reporting Options
  • Gathering Student Feedback with SurveyTrac
  • Using SAGE to Proactively Engage Students
  • and so much more...


Want a discount price to attend the conference? Become a Presenter and show us how the Trac System is utilized at your school!

Find more information and Register for the 2015 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

New Look and News Letter

The Redrock Software Website has received a makeover! We are very excited to introduce a new look to the site as well as provide more information for our customers and potential customers. From our new Website there are quick links to the Redrock Helpdesk, where you can easily submit a Support Ticket and request Training Sessions. We also have updated information on the latest products, modules and even information on the Annual Redrock Conference. Speaking of the Annual Conference - the dates for 2017 have been set (April 5-8, 2017) and registration opens Monday, May 2, 2016!

Would you like to receive our News Letter? It only takes a few minutes to subscribe and then you have direct access to any Updates and Information about your Trac System. All you need to do is visit our Helpdesk (link in the navigation bar above), Click on the Subscribe button, enter your email address, and click Submit. Once you have subscribed you will begin to receive our News Letter via email!

We are very excited to share these updates with you and as always we strive to provide you with the best tools to help you become a Trac All-Star!

Check out our new website (link in the navigation bar above) and let us know what you think!


2015


Redrock Conference 2015

April 8, 2015 marks the beginning of the 9th Annual Redrock Software Conference! Held in Chandler, AZ, the conference offers Trac administrators and users an in-depth training on TutorTrac, AdvisorTrac, and modules working directly with the Redrock Software Support Team. You will engage other Trac system users, gain insights how to utilize your Trac system more effectively, and advance your knowledge and expertise in the Trac system.

Find more information on the 2015 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

Looking for other feature's, changes etc.? 4.0 Recent Changes



2014


Redrock Conference 2014

April 2, 2014 marks the beginning of the 8th Annual Redrock Software Conference! Held in Chandler, AZ, the conference offers Trac administrators and users an in-depth training on TutorTrac, AdvisorTrac, and modules working directly with the Redrock Software Support Team. You will engage other Trac system users, gain insights how to utilize your Trac system more effectively, and advance your knowledge and expertise in the Trac system.

Find more information on the 2014 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

Looking for other feature's, changes etc.? 4.0 Recent Changes



2013


Redrock Conference 2013

The 7th Annual Redrock Software Conference begins April 3, 2013! The annual conference offers attendees a chance to learn more in-depth features of the TutorTrac and AdvisorTrac software while getting to know the support team members at Redrock Software and working directly with other Trac users. You will become better informed about your Trac system and more knowledgable of the system features.

Looking for other feature's, changes etc.? 4.0 Recent Changes


2012 (Unavailable)


2011 (Unavailable)


2010


Redrock Conference 2010

The 4th Annual Redrock Conference begins April 21, 2010. Over 120 participants will be in attendance for 19 sessions over 4 days. The conference is designed to help our customers become better informed on how to use the software by learning from the Redrock Team directly and also by sharing their experiences with other users.


Wednesday, April 21, 2010

12-00pm - 4:00pm Conference Registration Banquet Lobby
1:00pm - 2:15pm Session 1: Introduction and Overview to Trac 4.0 La Posada 2 & 3
2:45pm - 4:00pm Session 2: Getting Hands on with Trac 4.0 La Posada 2 & 3
5:00pm - 8:00pm Opening Reception La Posada 2 & 3


Thursday, April 22, 2010

8-00am - 2:00pm Conference Registration Banquet Lobby
9:00am - 9:30am Welcome La Posada 2 & 3
9:45am - 10:45am Session 3: Preparing for the Transition to Trac 4.0 La Posada 2 & 3
11:00am - 12:00pm Session 4: 3.0 Advanced Preferences
Session 5: Avoiding 4.0 Culture Shock
La Posada 2
La Posada 3
1:20pm - 2:20pm Session 6: 3.0 Visit Entry Methods
Session 7: 4.0 Visit Entry Methods
La Posada 2
La Posada 3
2:30pm - 3:30pm Session 8: 3.0 Appointment Scheduling Options
Session 9: 4.0 Appointment Scheduling Options
La Posada 2
La Posada 3


Friday, April 23, 2010

8-00am - 2:00pm Conference Registration Banquet Lobby
8:30am - 9:30am Session 10: Supplemental Instruction
Session 11: Get on Track with AdvisorTrac
Session 12: Getting Technical with your Trac application
La Posada 2
La Posada 3
TBD
10:00am - 11:00am Session 13: Expanding your Options with Modules
Session 14: 4.0 Groups, Users, Consultants and More
La Posada 2
La Posada 3
11:10am - 12:10am Session 15: 4.0 Advanced Search Options
Session 16: Advanced Preferences, Utilities, and Settings
La Posada 2
La Posada 3
1:20pm - 2:20pm Session 17: 3.0 Reporting
Session 18: 4.0 Reporting
La Posada 2
La Posada 3
2:30pm - 3:30pm Session 19: Conference Wrap up and Feedback (sign-ups for one on one sessions) La Posada 2 & 3


Saturday, April 24, 2010

9-00am - 10:00am Open Floor - General Q & A La Posada 3
10:00pm - 12:30pm One-on-One Appointments La Posada 3

Looking for other feature's, changes etc.? 4.0 Recent Changes