TracCloud: Reports

From Redrock Wiki

TracCloud Reports

This portion of our wiki covers the individual reports available in the system, with descriptions and example screenshots showing what you can expect when you run the report on your own data. The list below on the left contains links to all of our available reports. You can also click the report category in the tabs above to begin.

If you have a question about any of these reports, feel free to reach out to us at helpdesk@go-redrock.com or by submitting a ticket.








Saving a Report as a Favorite

Find a report that you plan on coming back to? Save it as a favorite for quick access later. From the report results window itself, click the star icon in the top-left corner, choose a name for your favorite, and click save.

  • Allow Group Access will make this report visible to other staff members in your Permission Group.

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This report can then be found from your dashboard under Reports > Favorites at any time. The button can be used to duplicate the favorite report.

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Automating a Favorite Report

After saving your report as a favorite, you can automate it to run on a set schedule and be emailed to you or a group of users.

Start by going to Reports > Favorites > Edit Favorites. This will bring you to the following screen. Click on the Pencil icon of the report you want to automate.

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  • Deliver to: should be set to Email in this case.
  • Email Address(es) is where you'll add your recipients' email addresses. Multiple addresses can be entered, delimited by a semicolon.
  • Enable Automation will enable automation and make the following options available.
  • Message to include in the report email will add in some custom messaging to your emailed report.
  • Automated report frequency. Do you want this report to run daily, weekly, monthly, or once on a specific date?
  • Time will determine the time that this report will run on your scheduled frequency.
  • Overwrite This Favorite Report will overwrite your existing report settings with your new automation rules.

Click save to apply your changes.

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Reports Management

This utility (found in Other > Other Options > Preferences > Reports Management) allows you to manage and reassign Favorite reports. This can be used if you want to create a report for someone else or to recover existing favorite reports from inactive (or even deleted) accounts. Within this menu, you'll find the name of the report, the current owner, and a icon to delete the report. The owner drop-down will allow you to change ownership to another staff member. Changes are saved immediately.

Any favorite report belonging to the currently-logged-in sysadmin or an account without a known permission group (i.e., deleted accounts) can be reassigned to any active staff. Favorite reports belonging to staff as well as group favorite reports belonging to deleted staff can only be assigned to those also in the permission group of the original staff account.

In any case, reassigning favorite reports does not bypass report security in TracCloud. For example, it's not possible to give a regular staff account access to payroll reports by reassigning a payroll report to them in this menu. Reassigning ownership of a favorite report also does not change group access. Further modifications to the report must be made by editing the favorite report from the new owner's account.

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  • Email reports with the report file attached in a single email
Rather than sending emailed reports as a link and a passcode in two separate emails, enabling this will instead send emailed reports as an attachment. This setting will be ignored if a generated report is greater than 10MB.

Search Operators

When using the 'Additional Search' utility in your report settings, you have additional operators available to better narrow down your results. Operators can be combined as needed to perform a more specific search.

  • | ('or' operator; search for multiple unique values)
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  • * (wildcard; anything that starts with/ends with/contains a specified string)
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  • # ('not' operator; exclude results that match this search)
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  • && ('and' operator; typically used alongside 'not' to exclude multiple items at once)
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  • blankornull (this keyword specifically finds records where the chosen field is blank)