TracCloud: General Profile Options

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Profile Preferences

• General

• Centers

• Groups

• Staff & Consultants

   • Staff User Level

• Reasons

Prefs

   • Log In/Out

   • Log Listing Customization

   • Log Listing Message, etc

   • Schedule

   • Appointment Display

   • Emails

   • Center Description

   • Advanced Prefs

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• Twig Guide

General

This tab, found in Other ➜ Other Options ➜ Profiles ➜ [Your profile] ➜ General, contains basic settings about your profile including the name, contact information, and student/consultant link rules. Your profile acts as an umbrella holding all of your individual centers, reasons, and preferences. Groups and staff are assigned to profiles, and then the centers within those profiles.

• Center Profile Name

This is the name of your profile. Profile name typically won’t come up often in day-to-day use, mostly being relevant when modifying preferences, staff accounts, groups, etc. Students can optionally be allowed to select a profile when searching for availabilities. If you have greater than 5 profiles, the staff schedule will automatically group centers into profile sub-menus to keep the list manageable.

• Staff Contact (Contact Phone and Contact Email)

The primary contact information for your profile, typically the primary sysadmin. A staff account will need to be selected with the icon. The phone number and email address will be automatically pulled from the chosen account. The primary contact is only visible to other administrators.

• Profile Name / Badge on Scheduler

This text appears before the center name on the search availability results page.

• Name for Consultants

This preference determines the phrasing for your consultants throughout TracCloud. For example, if your campus uses the word advisor, tutor, or instructor instead of consultant, you would select that here. This is only a visual change and does not affect functionality.

• Linked Student Field and Linked Consultant Field

Students can be linked to consultants/advisors based on a field in their profile. Typically used for assigned advisors or grad/undergrad. For example, if a student has "Grad" as their UG status and consultants have a "Grad" custom field in their profile, we can link the two fields together. In this scenario, when that student logs in or searches for appointments, they will only be able see consultants that match their G/UG status. Advisor email address would be another common example. After fields are defined here, you can enable this feature in your individual centers.

• Optional formatting options

Define your preferred formatting for multiple student/consultant link values in student/consultant accounts. If your students have a maximum of one assigned consultant each, this field should be left blank. This functionality allows students to book with more than one assigned consultant, such as by listing multiple majors in consultant accounts or multiple advisors in the student accounts.

If the field data is simply separated by a specific special character (like , or |), place that character into this field. If the field data is instead wrapped in specific delimiter characters, you can enter # surrounded by the delimiters. In this case, the data outside of these delimiters is ignored. See chart below for examples.

Field Example	Formatting Option
Dave Smith,Jane Doe	,
Dave Smith|Jane Doe	|
[Dave Smith],[Jane Doe]	[#]
[Dave Smith][Jane Doe]	[#]
'Dave Smith','Jane Doe'	'#'
'Dave Smith' 'Jane Doe'	'#'

• Formatting Code Applies to

This determines what the above option applies to, student accounts or consultant accounts.