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Custom Fields

Custom fields can be configured throughout TracCloud to store additional data that your campus may require. These custom fields can be displayed in student profiles, appointments, visits, faculty, registrations, and more.

These fields can be viewed just like other standard fields, and can even be used in reports. This data can also be imported from your Student Information System just like the rest of the standard fields, more information on that can be found in our import article.

Custom Fields can be managed in Other > Other Options > Custom Fields.


Creating a new Custom Field

To begin creating your new custom field, go to Other > Other Options > Custom Fields and select the Add new field button. This will open the custom field entry screen where you can begin to customize your new field.


  • Profile
Determines which profile this custom field is active for, including “All Profiles” if preferred.

  • Location
This determines where the field displays. There are several locations available:
Student – Campus / Other Info / Custom1-5 displays within one of these tabs on student profiles. The name of the “Custom” tabs can be changed in your Student Entry Choices preferences.
Visit – Student / Consultant displays in the visit record. Typically used with “Asked on log in/out” enabled, that way the student or staff member can input this information from the Log Listing/Kiosk view.
Visit - Q2 Raise Hand displays on the Raise Hand prompt for Q2, applying to Q2Remote and when raising a hand from the Log Listing.
Appointment – Student / Consultant will appear during the appointment booking process, with separate tabs containing different questions for students or consultants. This location is also unique in that it's the only custom field location that can be center-specific. After selecting this location and a specific profile, additional options will become available to only show this field for a certain center or exclude it from a certain center.
Availability appears in availability blocks under the 'Notes' tab.
Consultant displays in consultant profiles under the “Contact & Other Data” tab.
Faculty displays within faculty profiles.
Registration appears within registration records. Frequently used for additional enrollment data or midterm grades.
Reason appears within each of your Reasons. Possibly a description of the purpose of the reason, or any additional information that staff may need to reference when making changes later.
Resource appears in each of your Resources. Typically used for resource location.
Section appears in each section record.
Certification appears within consultant certifications.
Document appears in the document entry screen and during document upload.

  • Inactive
Marks the field as inactive. This is recommended if you aren’t planning on utilizing a field anymore, but don’t want to remove the data associated with it. This way the data is still available if you want to re-enable it again in the future, but it won’t be visible throughout general TracCloud use.

  • Field Name
This is the internal name of this field, shown in the custom fields menu and in report field lists. This needs to be a shorter, unique name without spaces, something like “Student_Notes” instead of “Do you have any notes on your visit today?”.

  • Prompt Text
This is the text that’s shown to your users when viewed. Continuing from the example above, this one should be “Do you have any notes on your visit today?”. This is visible in the record itself.

  • Field Entry Type
The type of field. Text boxes, multiple choice questions, etc. A list of options with example screenshots can be found further into this article.

  • Show on KIOSK Login/Logout
These determine if the field is displayed during the login/logout process on the log listing/kiosk. This even applies to non-visit fields. The student could be asked a question relating to one of their student or registration fields, for example.

  • Required
Sets the field to required, so an answer must be provided before continuing/saving.

  • Show on Timeline
Displays this field on the student timeline alongside Visit Notes.

  • Hide from Consultants
Hides this Custom Field from consultant view (e.g., for Student Visit Remarks).

  • Hide on SI Batch Visit Entry
Hides this field on batch visit entry.

  • Field, Menu, or Radio Choices and # Lines
Depending on which Field Entry Type is used, this option will change. “Field, Menu, or Radio Choices” allows you to list out your various options for multiple-choice questions. “# Lines” determines the size of text boxes for essay fields.

  • Relative Width
This determines the size of the field. 100% will span the entire Info box, while 8% will only have enough space for a single letter to be visible. The example screenshot below displays our custom field at 100%, 33%, and 17%.

  • Start on a New Line
Custom Fields are formatted automatically. For example, if you have a 50% width field followed by another 50% width field, they will appear on the same line at the same height in the page. If this box is checked, it forces this custom field to start on a new line regardless of the width of the previous field.

  • Maximum # of choices allowed ("Multiple Checkboxes" fields only)
This field allows you to set the maximum number of selections a user can make from the set of choices. If left blank, the user can check up to every box.

  • Delete
Deletes the custom field. We would recommend deactivating the field instead, but if there’s no data tied to it yet or the data needs to be deleted, then this option is available.

Field Entry Type Examples

Single line entry field allows us to either type in a custom response or select an option from the drop-down menu.

Text Entry Area provides a text box that we can write anything we’d like in. If this option is selected, we can specify how many lines tall this box is by default.

Checkbox simply provides a checkbox next to your field name.

Multiple Checkboxes provides multiple choices, allowing more than one to be selected at once.

Radio Option provides multiple choices, but only allows a single option to be selected.

Radio Icon Options provides icons that can be selected instead of a checkbox. This requires a specific format in your custom field choices. Sub Delimiter Char should almost always be set to "|" (pipe/vertical bar). The choices must be formatted as:
<choice value, typically counting up from 1>|<the Font Awesome icon you want to use>|<title/name of choice>.
1749731.png 9548710.png

Toggle Option displays as a toggleable choice. By default, Yes/No will be used, but custom options can also be specified in the “Field, Menu or Radio Choices” box.

Menu Field provides a drop-down list of options when selected.

Image Menu Field provides a drop-down list of icons rather than text options. This requires a specific format in your custom field choices. Sub Delimiter Char should almost always be set to "|" (pipe/vertical bar). The choices must be formatted as:
<choice value, typically counting up from 1>|<the unicode value of the Font Awesome icon you want to use>|<title/name of choice>.
3225406.png 4203911.png

Signature provides a box that users can scrawl their signature in.

Document allows users to upload a document to the field. If this entry type is chosen, you can optionally list allowed file types in the Field, Menu or Radio Choices box (e.g., ".txt,.docx").

Label (non-entry) allows you to add text without being tied to an entry field.

Header (non-entry) is similar to Label, but displays in a larger underlined font.

Custom Field Groups

A custom field "Group" allows you to group other custom fields together in a colored box in any of the normal custom field locations. Creating a custom field group starts like any other custom field in TracCloud (detailed above), except the "Field Entry Type" is set to "Field Group."


  • Group Color
Choose the background color for the fields placed into this group.

  • Repeating group values
Enabling this option will allow for multiple values to be recorded for each field in the group, with the entire group having pages to create, delete, or review. When reporting on fields in this group, the most recent value will be shown. Fields in a group with this option enabled cannot be imported and must be filled out manually.

  • Group Border
Adds an outline to the group box.

After creating the group, return to the custom field listing and select the location containing your group and the other custom fields (Student - Custom1 in the screenshot below).


There are two ways to add custom fields to a group. First is by simply clicking and dragging the custom field into the group. Drag the icon of the custom field over the group in the list.


Alternatively, you can change the location of the custom field to the group, as the group becomes a location in the drop-down menu.


After moving the custom fields into the group, you can click the button of the group to view them. Additionally, you can drag custom fields to the to move them back out of the group (or change the location field within the field settings).


Here is what the example above looks like in a student account.


Custom Field Listing Options

The custom fields listing also offers a few utilities for managing your fields. You can search for specific fields, filter the list by assigned profile or location, or even change custom field options directly from the list with the icons shown. When a specific location is chosen, you will also be able to click and drag custom fields using the icon to reorder them in the list. This reorders them in the location they appear in.


  • Inactive
  • Show on KIOSK Login
  • Show on KIOSK Logout
  • Required
  • Show on Timeline
  • Hide from Consultants
  • Hide on SI Batch Visit Entry

The listing hamburger menu also has a couple options relevant to custom fields.

  • List All
This option will show all records on the current listing. Some listings have an additional toggle for only showing "Active" records, such as Students and Registrations, which will still override a "List All" search if checked.

  • Power Search
This option provides a simple but powerful search utility to find the records you need. String together multiple searches, adding or removing results for each. Use Search Symbols to include ranges of data, and Save Searches for later use if needed. The search term 'blankornull' can be used to find all records with a value of nothing ("") or null ().

  • Selected...
The Selection Tool offers several options to filter and manage your records. More information on this feature can be found in its own dedicated article here.

See Also