Redrock Conference 2025
From Redrock Wiki
Welcome to the 2025 Redrock Conference!
Thank you for participating in the 2025 Redrock Software Conference! We are excited to return to the Phoenix Chandler Hilton to celebrate our 18th annual event.
We hope you take advantage of the amenities of this beautiful facility. Chandler Fashion Mall is close by and includes dozens of restaurants all within walking distance. The Hilton also provides excellent Wi-Fi Internet access to all of our guests.
Please take a moment to read through the sessions we are offering. There is a great variety including user presentations, presentations by the Redrock staff, and question and answer sessions.
Download our Guide: 2025 Conference Program
Wednesday, April 2nd, 2025
| Time | Session | Location | PowerPoint | Handout |
|---|---|---|---|---|
| 12:00pm – 4:00pm | Conference Registration | Foyer | ||
| 1:00pm - 1:50pm | Introduction and Demonstration of TracCloud System | Mojave | ||
| 1:50pm – 2:00pm | Afternoon Snacks Available | Foyer | ||
| 2:00pm – 2:50pm | Decoding TracCloud: A Guide to System Terminology | Mojave | ||
| 3:00pm – 3:50pm | What's New (in the last year) Features? | Mojave | ||
| 4:00pm– 4:50pm | Mission: Unhackable—Taking TracCloud's Security Protocols to Impossible Levels | Mojave | ||
| 5:00pm – 7:00pm | Welcome Reception w/ Dinner | Poolside |
Thursday, April 3rd, 2025
| Time | Session | Location | PowerPoint | Handout |
|---|---|---|---|---|
| 8:00am – 5:00pm | Conference Registration | Foyer | ||
| 8:15am - 8:45am | Welcome to the 2025 Redrock Conference | Mojave | ||
| 8:55am - 9:45am | SurveyTrac | Mojave | ||
| 8:55am - 9:45am | Through the Student's Lens - Navigating TracCloud | Hopi | ||
| 9:45am - 10:00am | Morning Snacks Available | Foyer | ||
| 10:00am - 10:50am | Pencil Me In TracCloud | Mojave | ||
| 10:00am - 10:50am | Q2 Study Tables | Hopi | ||
| 11:00am – 11:50am | All You Need to Know About Visits: Tracking and Customization | Mojave | ||
| 11:00am – 11:50am | Personalizing TracCloud | Hopi | ||
| 12:00pm – 1:00pm | Lunch | Maricopa | ||
| 1:00pm – 1:50pm | Navigating TracCloud - A Review of Reports | Mojave | ||
| 1:00pm – 1:50pm | Streamlining Success - A Deep Dive into TracCloud List Management | Hopi | ||
| 2:00pm – 2:50pm | [Presenter] Latrice Bowman - Training, Work Plans, and Reporting: How we keep track of our consultants | Mojave | ||
| 2:00pm – 2:50pm | Open Room for 1-1 Sessions | Hopi | ||
| 2:50pm – 3:05pm | Afternoon Snacks Available | Foyer | ||
| 3:05pm - 3:45pm | Success Plans | Mojave | ||
| 3:05pm - 3:45pm | Onboarding Essentials: Staff Management, Scheduling, and Reporting | Hopi | ||
| 3:55pm – 4:20pm | Open Q&A | Mojave | ||
| 3:55pm – 4:20pm | TracCloud Visit: Q&A Session | Hopi | ||
| 4:30pm - 5:00pm | 2025 Conference Recap | Mojave | ||
| 5:00pm - 6:30pm | Dinner with the Redrock Team | Maricopa |
Relevant Wiki Articles:
Friday, April 4th, 2025
| Time | Session | Location | PowerPoint | Handout |
|---|---|---|---|---|
| 8:00am - 5:00pm | Conference Registration | Foyer | ||
| 8:15am - 8:45am | Friday Morning Welcome and Announcements | Mojave | ||
| 8:55am - 9:45am | Boost Student Success & Retention with SAGE in TracCloud! | Mojave | ||
| 8:55am - 9:45am | Staff Account Setup & Management: A Guide for Creating Staff | Hopi | ||
| 10:00am - 10:50am | [Presenter] Kelly Juliano - Profile Configuration for Multiple Programs/Appointment Types | Mojave | ||
| 10:00am - 10:50am | Communicating with users by Email or Text | Hopi | ||
| 11:00am - 11:50am | Scheduling Settings & Configuration: Appointments, Availabilities Settings & Reports | Mojave | ||
| 11:00am - 11:50am | Visit Settings & Configuration: Customizing Your Visit Recording Process | Hopi | ||
| 12:00pm – 1:00pm | Lunch | Maricopa | ||
| 1:00pm – 1:50pm | Mastering Reports: Tips and Techniques | Mojave | ||
| 1:00pm – 1:50pm | Student Consultations - Asynchronous and Group Availabilities | Hopi | ||
| 2:00pm – 2:50pm | [Presenter] Joe Velasquez - Bridging the Gap to Clean Data with the PPT Framework | Mojave | ||
| 2:00pm – 2:50pm | Open Room for 1-1 Sessions | Hopi | ||
| 2:50pm - 3:05pm | Afternoon Snacks Available | Foyer | ||
| 3:05pm - 3:45pm | From Batch Visits to Workshops: Optimizing Student Tracking in TracCloud | Mojave | ||
| 3:05pm – 3:45pm | Unlocking the Power of Resource Management in TracCloud | Hopi | ||
| 3:55pm – 4:20pm | Data Matters: Your Questions, Our Answers: Reports Q&A | Mojave | ||
| 3:55pm – 4:20pm | Scheduling Q&A: Troubleshooting and Solutions | Hopi | ||
| 4:30pm – 5:00pm | 2025 Conference Wrap-Up, Feedback, and Open Q&A Forum | Mojave | ||
| 4:30pm – 5:00pm | Redrock Software Personnel available for questions | Foyer |
Relevant Wiki Articles:
Thank you for attending! We know you have to fight for your budgets and take precious time away from your classes and families to be here. We strive to provide a fun and friendly learning environment for every participant. Please let us know how we can continue to improve and make the software, our support, and the annual conference even better.