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  • The easiest way to upload your school logo is by going to Trac Navigation > Trac Man icon > Utilities and Prefs > Custom Utility > Sys Admins > Upload Campu ...Trac System is installed on a mac, the location is likely "HD:Applications:Trac:Webfolder:TracWeb40" instead.
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  • ...yle="vertical-align:top; font-size:160%; color:#7c1911; " | '''Install the Trac Application as a Service''' <HR> ...l also properly quit when the server computer is restarted, and then your Trac application will start automatically with the computer has booted.<br /><b
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  • ...SurveyTrac, Whiteboard, SAGE, TextAlerts, and Q2 for both versions of the Trac System. <!----------------------- Trac 4.0 ----------------------->
    4 KB (523 words) - 16:33, 30 April 2024
  • ...on organized alphabetically. This report can be found in Trac Navigation > Trac Man > Reports. Change the category to "Students Listed", then select "Stude .... If you only want to run the report on a specific list of students, go to Trac Navigation > Search Glass > Students. This report will run on this list. To
    2 KB (336 words) - 11:16, 26 March 2024
  • ..." | <BR /> Do you wonder if your staff has all the access they need in the Trac System to help book appointments or log students in? Or if your consultants With the '''“Login As User”''' feature you can log in as any account in the Trac System to confirm their setting are correct or even help troubleshoot an is
    2 KB (340 words) - 11:10, 26 March 2024
  • ...-redrock.com sales@go-redrock.com]. For information on migrating your Trac 4 data to TracCloud, [[TracCloudMigration|click here]]. ==<p style="color:#7C1911;"><b>If Your Trac System is Hosted by Us</b></p>==
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  • ...le="vertical-align:top; font-size:160%; color:#7c1911; " | '''Customize My Trac'''<HR> ...This portion of the manual covers customizing the visual elements of your Trac System. Colors, messages, logos, and more.
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  • ...ort was created for SI programs, any institution uploading grades to their Trac System can use its function of comparing student visits to course grades. XA+=4,RA+=4,A+=4,XA=4,RA=4,A=4,XA-=4,RA-=4,A-=4,
    3 KB (542 words) - 11:16, 26 March 2024
  • ...tilities and gives suggestions on how to use those features to improve the Trac experience. ...cal-align:top; font-size:120%; " | A comprehensive guide on preparing your Trac System for the upcoming semester switch.
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  • ...we need to keep these fields in mind when inputting Student Data into your Trac System. ...-align:top; font-size:120%; " | We can enter Student information into your Trac system either manually or automatically through an Import Process.
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  • ...gn:top; " The Starfish Export module provides an extract of data from your Trac System that meets the specifications to import into your Starfish system. ...the Trac System that meets the Starfish specifications. If you utilize the Trac System and Starfish at your campus, you may need this module to facilitate
    4 KB (553 words) - 11:20, 26 March 2024
  • ...ation from executing. Resolving this issue is just a matter of adding your Trac System as an exception in DEP properties.<br /><br /> ...e shut down after you attempt to start it. If you have just installed your Trac System application and are unable to run the program, it is most likely due
    3 KB (431 words) - 11:19, 26 March 2024
  • ...n:top; font-size:100%; " |You can easily customize the login screen of the Trac System with only a few preferences. This will cover almost everything users All of these settings can be found in Trac Navigation > Trac Man icon > Utilities and Prefs > Advanced Prefs/System Prefs (depending on
    2 KB (385 words) - 11:04, 26 March 2024
  • ...ssarily need to be included in the welcome message. Each user type of your Trac System (Users, Faculty, Consultants, and Students) can have a unique custom To create a custom tab, go to Trac Navigation > Trac Man icon > Utilities and Prefs > System Prefs > Search for “MainMenuCusto
    2 KB (369 words) - 11:07, 26 March 2024
  • ...nsultant Linked Centers report, open the Report Chooser, Trac Navigation > Trac-Man > Reports. Once the Report Chooser is open, select "Other" from the dro [[Category:Trac 4]]
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  • ...enrolling into your programs. However, when first learning to navigate the Trac System, creating new student profiles manually can seem challenging. The Trac System is user friendly and with this guide you will soon be an expert in n
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  • ...dit/update the report in the Favorites Category, click on Reports from the Trac System Main Menu. On the Reports Chooser, select the report in the Favorite First, you will need to create the Automated Event. Go to Trac Navigation > Trac Man icon > Utilities and Prefs > Auto Reports tab. Next, click on the NEW b
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  • ...only to the Sys Admin Group. To access this menu, go to Trac Navigation > Trac Man icon > Utilities and Prefs. ...tom Utility provides access to various special utilities for managing your Trac System, including executing commands and running specific tools. Manually s
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  • We are excited for the new academic year and want to help you prepare your Trac application for the new semester, with this week's Newsletter.<br> <i>Trac Navigation > Trac-man > Utilities and Prefs -> System Prefs > CurrentTerm > Change to the new
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  • == How do I use a Student ID Card Reader with my Trac system? == ...card reader in your Trac installation. In addition to the student ID, your Trac product can accomodate a barcode field and a card reader may be used to log
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  • ...lign:top; font-size:160%; color:#7c1911; " | '''Your Students' View of the Trac System''' <HR> | style="vertical-align:top; font-size:120%; " | The Trac System is immensely customizable, and the students’ view is no exception.
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  • Go to Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Prefs > Sche ...This is their system wide status. This will only be changed if you have 1 Trac Profile. If you have more than 1, only the center status is changed.
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  • ...olor:red"><b>Student</b></span> main menu message, go to Trac Navigation > Trac Man icon > Utilities and Prefs > System Prefs > StudentAccess > Message for ...olor:red"><b>Faculty</b></span> main menu message, go to Trac Navigation > Trac Man icon > Utilities and Prefs > System Prefs > FacultyAccess.
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  • ...y accessible to Center Admin and Sys Admin Groups. Move your cursor to the Trac Navigation Menu and mouse over the search glass in the search bar. Select L [[Category:Trac 4]]
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  • ...laced in C:\TutorTrac\Import\ (or our FTP server), and imports it into the Trac System. ...activity. This is typically run each day in the early AM hours (1:00am to 4:00am) and set at a time to work in conjunction with network backups.
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  • ...="font-size:16px>To begin creating your custom appointment question, go to Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Prefs > Sche ...t out to the consultant and student. To add this field to the email, go to Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Prefs > Emai
    2 KB (394 words) - 11:05, 26 March 2024
  • ...Glass > Registrations, this will display all student registrations in the Trac System. Here’s how to utilize the search options within that page. [[Category:Trac 4]]
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  • ...tab, then click “Create New”. SysAdmin accounts can be created by going to Trac Navigation > Search Glass > SysAdmin Group > User List. :*Login Name – The username used to login to the Trac System.
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  • To generate the SAGE Snapshot Report, click on Reports from the Trac System main menu. On the Reports Chooser, select SAGE from the pull down li [[Category:Trac 4]]
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  • ...ent has been logged into the Trac System. This can be accessed by going to Trac Navigation > Search Glass > Visits. [[Category:Trac 4]]
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  • To generate the SAGE Referral List, click on Reports from the Trac System main menu. On the Reports Chooser, select SAGE from the pull down li [[Category:Trac 4]]
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  • ==Migrating from Trac 4.0 to TracCloud== If you're switching from an existing Trac System to TracCloud, you have three options of approaching this changeover
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  • ...ectory, or other university authentication protocol to log users into your Trac system. This can easily be configured on your system. The first step is to ...t configuration settings to create a custom authentication script for your Trac System.
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  • In your Trac System, go to the Trac Navigation > Search Glass > Students. If you are importing student photos into the Trac System, “Photo Listing” is an easy way to tie that name and ID number t
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  • ...lign:top; font-size:110%; " | Lists are an organizational tool used by the Trac System to help group students by a category and allows the user to run repo ...s we want to put into a list. We may start by hovering the cursor over the Trac Navigation magnifying glass, and selecting students.
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  • ...erate the '''Referrals/Students by ??''' report, click on Reports from the Trac System main menu. On the Reports Chooser, select SAGE from the pull down li [[Category:Trac 4]]
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  • ...application called email relay on the host server. Email Relay allows the Trac System to accept anonymous, SMTP connections, and then make the secure SMTP ...ail Tool is used to test and verify your Mail Server settings to allow the Trac System to send emails to users. The correct settings are confirmed when the
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  • ...er, we will be showcasing the MobileView Module and how it applies to your Trac System. ...it looks like for this same student but with MobileView activated on their Trac System and accessed from a Mobile Device:
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  • <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Sections''</ [[Category:Trac 4]]
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  • :2) Your Trac Systems URL will need to be available and accessible outside your campus ne :3) Your Trac system will need the latest updates - last 6 months.
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  • ...ed and the database and application are installed to the same folder. The Trac application can run on any Windows Operating System 2012 or newer. Your ser ...r department does not have the support of the IT Department. Note that the Trac engine is designed to use as much of the processor resources as available.
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  • ...ere are two options for blocking students from booking appointments in the Trac System. Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Prefs > Sche
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  • ...<br />To use campus credentials (Single Sign-on or SSO) to sign into your Trac System, there are a few choices. Our preferred authentication method is SA '''4)''' We will need a test student account.
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  • ...to add to a student’s profile, and also to send them messages through your Trac product. To identify the different note types, click on the '''Trac Man''' icon, and choose '''Utilities and Prefs'''. In the '''System Prefs''
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  • ...ents, Visits, and Registrations Listing pages. These pages can be found in Trac Navigation > Search Glass > Students/Visits/Registrations. ...Trac System has several search options, the simplest of which would be the Trac Navigation box in the top left corner of the screen. This allows you to qui
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  • |style="vertical-align:top; font-size:100%; " | First, go to Trac Navigation > Search Glass > Students. This will bring you to the students l [[Category:Trac 4]]
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  • Locations can be created and managed by going to '''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Prefs > Sche ...al Fields" and choose where the location box should appear throughout your Trac System.
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  • ...="vertical-align:top; font-size:100%; " | <br />The My Prefs option in the Trac Navigation is a menu for you to customize the display of the main menu for Gives you quick access to the report chooser to run reports on the data the Trac application has collected. Will also display the list of favorite reports s
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  • ...l-align:top; font-size:100%; " | You can access Utility Search by going to Trac Navigation > Search Glass > Students. This will bring you to the students l [[Category:Trac 4]]
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  • ...n data or subject data is essential for a variety of functions within your Trac system. Importing Course enrollment information, registration records, and ...have received tutoring to those who have not, adding section data to your Trac system is highly recommended.
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  • <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Group Access ...ill prompt the System to perform a search for Students by name (minimum of 4 characters) and return with matching results.
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  • ...his visit, a list of courses that Sam is currently enrolled in (typically 4 - 6 courses) can be displayed in the Subject drop down menu, rather than a ...- Sections Tab. Hover over the Search Glass on the right hand side of your Trac Navigation (top left corner on Main Menu) and select Center Profiles. Selec
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  • ...-align:top; font-size:160%; color:#7c1911;"><big>HTTPS Connections to your Trac System</big></span><HR> ...el is the only option that Redrock Software can offer support for. If your Trac System is hosted by Redrock, you will already be able to connect over HTTPS
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  • ...font-size:160%; color:#7c1911; " | '''Using Custom Student Fields in Your Trac System''' <HR> [[Category:Trac 4]]
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  • ...Types, you’ll need to log in to Trac 4.0 as an Administrator. Click on the Trac Man icon, and choose Utilities and Prefs. Navigate to the System Prefs tab, [[Category:Trac 4]]
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  • ...of these areas of student activity, or just a single component. The Trac 4.0 system assists you with handling this information through profiles that a ...ated and delivered manually or automatically to the users through the Trac 4.0 application. The Whiteboard module provides an online interface with int
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  • ...view the notes about the visit. Rather than having the coach log in to the Trac system, the Send Notes button might be displayed on the Visit entry screen, Looking for other feature's, changes etc.? [[4.0 Recent Changes]]
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  • ''To Access your Schedule click the TracMan Icon on the left side of the Trac Navigation. Click Schedule to access the full schedule view for your center [[Category:Trac 4]]
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  • ...oup Access Settings, hover over the Search Glass on the right side of your Trac Navigation bar (top left corner on Main Menu). Select Center Profiles and c <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Group Access
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  • |style="vertical-align:top; font-size:100%; " | First, go to Trac Navigation > Search Glass > Students. This will bring you to the students l [[Category:Trac 4]]
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  • ...l-align:top; font-size:100%; " |We can enter Student information into your Trac system either manually or automatically through an Import Process. ...ur Student Listings, hover over the Search Glass on the right side of your Trac Navigation bar (top left corner of Main Menu) and select Students.''
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  • ...your Group Access Settings, hover your mouse over the search glass on the Trac Navigation search window and click Center Profiles. Click on your Center Pr ...tab is useful for restricting the group from various functions within the Trac software. Each check box is labeled according to its function.
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  • ...160%; color:#7c1911; " | '''TextAlerts: Sending Text Messages Through Your Trac System ''' <HR> In order to utilize TextAlerts in your Trac System, you need to have:
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  • ...get to the Log Listing, click on the TracMan Icon on the left side of the Trac Navigation. Click Log Listing to access the electronic sign in sheet.'' ...iate center and click Log In. If only one center choice is available, your Trac system will automatically make the choice and move on to the next screen.
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  • ...nsultant Profile. Hover over the ''Search Glass'' on the right side of the Trac Navigation bar and select ''Center Profile''. Choose your Center Profile an [[Category:Trac 4]]
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  • <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Sections''</ [[Category:Trac 4]]
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  • ...ttributes being sent must match the contents of the username field in your Trac System, typically the first part of the email address. We can also use ID n :Available here: https://sso.trac.cloud/simplesaml/module.php/saml/sp/metadata.php/trac5-saml
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  • | 3:20pm - 4:20pm || What's New (in the last year) Features? || Mojave ...ur_System_for_You_and_Your_Students%2C_Dr._Dude_Coudret_3.31.23.pdf|Get on Trac]]
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  • In this newsletter, we will discuss an important function of the Trac system called Auto Termination. The Auto Termination process has two functi ...listing. Clicking this button will Automatically delete the visit from the Trac system if there is not a specified number of minutes in field four.
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  • <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Group Access ...Listing, if activated, will be accessible through the Search Glass in the Trac Navigation bar.
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  • ...ing while preventing abuse of your scheduling system. This can be found in Trac Navigation > Search Glass > Center Profiles > [Your Center] > Prefs > Sched ...he student attempts to book the a third appointment in a 5 day window, the Trac System will prevent it, displaying an error message informing them as such.
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  • <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Centers''</s ...er has all the required elements, it should now be fully functional in the Trac System!
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  • ...ity, hover your cursor over the Search Glass Icon on the right side of the Trac Navigation. Click Appointments to access the Search for Availability Window When logged into your Trac system as a student, options are significantly more restricted. Access to a
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  • <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Prefs > Cust [[Category:Trac 4]]
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  • ...accessible to Center Admin and Sys Admin Groups. Move your cursor to the Trac Navigation Menu and mouse over the search glass in the search bar. Select ...unique subcenters, users, consultants, settings, and preferences. A single Trac application comes with a single profile by default; however, additional pro
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  • Appointment records can be processed in several different areas within your Trac system. As an Administrator, Front Desk Worker, or Consultant with the appr ...ly type the last name (comma separated) and first name or ID number in the Trac Navigation bar in the upper left corner, and select the student record as i
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  • Let’s start by going to our schedule. Click on the Trac Man Icon and select schedule. [[Category:Trac 4]]
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  • ...n Group Access allows you to restrict user access to sensitive data in the Trac System. <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Group Access
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  • ...t’s Record. Student IDs or Student names can be entered directly into your Trac Navigation bar to perform a search for a particular student. Advanced searc ...he Student Listings, hover over the Search glass on the right side of your Trac Navigation bar (top left corner Main Menu) and select Students. ''
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  • ...ngs for the entire system. These are system-wide settings that control the Trac system regardless of Center Profile, Subcenter, or Group. The Advanced Pref There are many more Advanced Preferences that could be customized for your Trac application. This section will highlight only some more commonly used advan
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  • Barcode Scanners and Magnetic Strip Reads can be utilized in Trac Cloud to allow students (or staff for work visits) to scan their Barcode, I | ;1931000000? || {#scan#}=';*?' || {#SUBSTR:{#scan#}:1:4#}
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  • ...nage your resources, hover over the Search glass on the right side of your Trac Navigation bar (top left corner on Main Menu) and select Resources. To add ...s are able to be checked in and checked out from several areas within your Trac System.
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  • | style="vertical-align:top; font-size:120%; " | The Trac System has the ability to send out emails to students or tutors confirming First step is to have your Mail Server set up to send emails from your Trac System. This may involve your IT department if the Mail Server has not been
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  • ...onal feedback from your students, consultants or any type of user for your Trac System. ...ystem. Once the module has been activated, a new option will appear in the Trac Navigation called “SurveyTrac Management”. If you do not see this optio
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  • ...ide access to special utilities that allow you to execute commands on your Trac system. [[Category:Trac 4]]
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  • ...ogin Screen is the same for all Center Profiles and Subcenters within your Trac application, so the defaultProfile sets the view for the screen. ...l important configuration options in regards to email capabilities of your Trac system. The Mail Server Address can be set here, as well as your mail serve
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  • Q2 introduces some new concepts and terminology to the traditional Trac system. ..., it will prompt you to send an email with the raise hand feature to their Trac System email address, or a manually entered address.
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  • ...ectory, or other university authentication protocol to log users into your Trac system. This can easily be configured on your system. The first step is to ...rovided in a flat file format, tab or comma delimited are preferred. The Trac application will not import data from Excel files. The order and delimiter
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  • ...-in station with their own account, and then switch to Kiosk mode from the Trac Navigation Menu by clicking on the TracMan icon. The user assigned can easily to the Trac Navigation, click on the Tracman Icon and select Enter Kiosk.
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  • Choose '''Reports''' from the Trac Man menu. Choose the '''Payroll''' category and select the '''Fund Code Hou Looking for other feature's, changes etc.? [[4.0 Recent Changes]]
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  • ...tudents. Consultants, like Students, must be assigned Profiles within your Trac System in order to fully utilize certain functions; for example, access to ...s classification we will need to navigate to your Center Profile. Go to <i>Trac Navigation > Search Glass > Center Profiles > [Your Profile] > General > Na
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  • ...font-size:120%; " | Reasons are an additional tool available to you in the Trac System. Reasons can be used to gather more information on why a student is ...iles''', so hover over the search glass icon on the right hand side of the Trac Navigation bar (top left corner of Main Menu) and choose '''Center Profiles
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  • ...technical documentation covers the possible ways to export data from your Trac System. If you have any questions about this, you're more than welcome to r ==4. Print or PDF Export==
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  • ...essage field determines whether this message will also be sent within your Trac system. ...essage field determines whether this message will also be sent within your Trac system.
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  • ...og in/Out Preferences hover over the Search glass on the right side of the Trac Navigation bar (top left corner of Main Menu). Select Center Profiles, sele ...erly, student Class Schedule information must be imported or added to your Trac system database (Class start time, end time, Course ID, student name/ID, et
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  • ...formed to narrow down your selection, the Total number of students in your Trac system database will be SELECTED. In this case, Visit records will be creat ...Data fields. This collection of Visit Data can then be imported into your Trac System through the SI Batch Scan Utility. Please contact Redrock support (
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  • <span style="color:#707070">''Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Group Access ...dents Listing is accessible from the Search Glass on the right side of the Trac Navigation bar. Deactivating this preference removes the Students option fr
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  • ...IP Address is used to check your installation code and also to access your Trac application web interface. =====[[TechInstall|Can I install the Trac application on multiple computers?]]=====
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  • ...lign:top; font-size:100%; " |In order to schedule appointments through the Trac system, you need to first define the time slots that the consultants are av ''To access your schedule click the TracMan Icon on the left side of the Trac Navigation. Click Schedule to access the full schedule view for your center
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  • Then you'll need to enable it in your center profile settings. Go to Trac Navigation > Search Glass > Center Profiles > [Your Center] > Prefs > Sched ...d the Administrator will have the access to Whiteboard Management from the Trac Navigation.
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  • ...(Student Alert and Group Events) is an additional module available for the Trac System. SAGE allows your faculty members to submit referrals, progress repo <span style="color:#707070">''Trac Navigation > Search Glass > Students > [Student] > SAGE tab''</span><BR>
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  • ...heduling Preferences, hover over the Search Glass to the right side of the Trac Navigation bar (top left corner of Main Menu). Select Center Profiles and c ...onsultant was available for 1 hour appointments Monday Afternoon from 1 to 4 pm, a student could be given the option to book all three appointments: the
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  • Latest version: 4.2.170210-B<br/> Latest security update version: <b>4.2.150818</b> and TracWeb40 <onlyinclude>dated <b>07/01/2022</b><br/></onlyi
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  • Navigating the staff schedule is a crucial part of managing your Trac System if you host appointment-based sessions. This is where you can create <hr><big><b>4. Availability Subject/Reason</b></big><br>
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  • <hr><b> [1.3.4] 2023-11-01 <br> - Trac Database updated to the latest RDS Aurora 3.04
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