NewsMobileView

The legacy Trac 4.0 version of TutorTrac/AdvisorTrac/FitnessTrac is no longer receiving updates and will be end-of-life in 2025. Click here to schedule a TracCloud demo or reach out to sales@go-redrock.com for migration pricing or contract details.

Click here or expand to see what's new in TracCloud

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New, easy to use interface
TracCloud features a modern, easy to use, and mobile-friendly interface, allowing you to easily find and manage your data as you need. Students, staff, and faculty will have a much easier time navigating through the system and accessing the data they need. The new dashboard offers many easy to access widgets to view and manage your data.

New Features
Export almost any report into Excel. Static and dynamic QR codes for touchless-kiosk environments. Unlimited custom data fields in student records, visits, appointments, and more. Customizable views of listing pages. Student timelines. Twig and HTML-supported emails and system messages. Customizable log listing and kiosk views. Center descriptions. New reports. Student success plans as a new module, along with work plans for staff. The full list of changes couldn't fit in this article, and more is being added all the time. Relating to the schedule specifically, you'll find a new appointments listing, availability badges, custom search appointment links and QR codes, unlimited customizable max appointment rules, asynchronous appointment support, and more.

Customizable
With Twig support, you can personalize system messages, upcoming appointment lists, emails, and more based on the users who are viewing/receiving them. From simple changes like greeting the user by name to completely changing an email based on if the related appointment was in-person or online, in a certain center, for a certain reason, even if a certain custom field in the student's profile has a specific value. This extends to the log listing and kiosks as well, where you can add or remove fields, rearrange the data that's displayed, and add custom formatting with HTML and Twig.

Faster
Rewritten from the ground up hosted on AWS, using a MySQL database, TracCloud is faster in every way. This performance increase compared to Trac 4.0 can be noticed throughout the entire system, with reports being especially improved. Even the biggest reports in TracCloud load within a few seconds.

Migrate Existing Data
Migrate your existing data from Trac 4.0, allowing you to pick up right where you left off. We'll work with you to plan out your migration, coordinating with your IT, and training your system administrators to get you started in TracCloud.

Click here to schedule a TracCloud demo!

Trac 4.0 Modules

• SAGE

• SurveyTrac

• Whiteboard

• Q2 Tables

• TextAlerts

• Mobile View

• Starfish Export

Mobile View

Technology can be a powerful tool for transforming learning. In a society where mobile devices can be found on every person, it is vital that the Trac System be accessible from all devices whether that is a computer, Ipad, Tablet, or phone. In this Newsletter, we will be showcasing the MobileView Module and how it applies to your Trac System.

DESKTOP vs. MOBILE

Currently when students log in from their desktop, they will be presented with a screen similar to the one below (depending on what you choose to let your student’s access):

AND, this is what it looks like for this same student but with MobileView activated on their Trac System and accessed from a Mobile Device:

As you can see when accessing the Trac System from a mobile device, the Main Menu is a lot more simplified and easy to use depending on what the student needs to access. Now we will take a look into what these different views will look like in MobileView.

WELCOME MESSAGE

This is where any custom welcome message or images can be displayed for your students. When in MobileView the student just needs to simply click on “Welcome!” and it will display the Welcome message below the tab:

SEARCH AVAILABILITY

When students click on this link it will take them to the “Search Availability” screen where they can enter the search criteria to find open availabilities with consultants. Below is what the Search Screen looks like as well as the Availability screen:

CONFIRM BIO

This option allows the students to be able to confirm their contact information in the Trac System. It will just pull up a screen that allows them to verify that their information is correct within the system.

RESOURCES

This allows the students to see all of their resources that are available in the Center(s). They can look at this list ahead of time to see what will be available when they come in to the Center. This lets them know what resources are either available or checked out.

VISIT HISTORY

Students can log in to the system at any time and view information about all of their visits. By clicking on this tab students are able to see details about all of their visits to any of the Centers that they have permission to view.

DOCUMENTS

By clicking on this tab students are able to view documents that have been uploaded to their student profile, as well as have the ability to upload new documents if given the correct permissions. Below you will see what a student sees when looking at the “Documents” tab in MobileView.

MESSAGES

Finally, students can click on the messages tab to view all of the messages that have been sent out. These can be confirmation emails about appointments, reminder emails of upcoming appointments and then if they miss or cancel an appointment they would receive an email about that as well. This tab allows them to quickly check all of their messages.

The MobileView module provides an easier way for students/consultants to navigate through the Trac System to check their schedules, book appointments, and view their appointment/visit history. If you have any questions about MobileView you can reach us by visiting https://helpdesk.go-redrock.com. As well as you can contact our sales representative Laura Reed, for any purchasing information by emailing Sales@go-redrock.com. Definitely let us know if you have any additional questions or if there is anything else that we can do for you.

Thank you for your continued support!

NewsMobileView

From Redrock Wiki

Trac 4.0 Modules