ActivateOnlineLink
The Online link setting will allow you to enter the consultants online session URL in their account.
AdminBCCEmail
If an email in entered in the data text box that email will be BCC in all emails sent from the Trac application.
ALLOWEDUPLOADEXT
This setting will determine what extensions can be uploaded in the Documents for students and consultants.
AllowStudLoc
If Appointment locations are being utilized in your centers, this will allow a student to have a drop down in the Appointment Entry Window to select the Location.
AlsoSendInstrVisEmailTo
If an email in entered in tha data text box that email will be BCC in all emails sent from the Trac application for Faculty Emails.
ApptToleranceFrom
The students will be marked Attended for the appointment as long as they have a visit within the Appointment Tolerance time.
ApptToleranceTo
The students will be marked Attended for the appointment as long as they have a visit within the Appointment Tolerance time.
ApptTolMissed
The students will be marked Attended for the appointment as long as they have a visit within the Appointment Tolerance time.
Learn more about this preference
When a student signs into the Trac System for an appointment, a visit record is created. Then at the end of the night, when an auto event runs, the visit will be linked with the appointment. But how does the Trac System know that the student is logging in for that specific appointment? This is where appointment tolerance comes in. By setting tolerance timings, you can control exactly when visits will be linked with appointments.
Advanced Preferences – The timing tolerance of visits and appointments.
These can be found in Trac Navigation > Trac Man icon > Utilities and Prefs > Advanced Prefs. Search for “ApptTol@”.
This will display three preferences; the values are the tolerance times in minutes.
- ApptToleranceFrom – How late a student can login and still be linked to that appointment.
- ApptToleranceTo – How early a student can login and still be linked to that appointment
- ApptTolMissed – How soon after the appointment starts is it marked as missed if the student doesn’t login.
To modify these settings, simply click on the preference you want to change, set the number to the time you want (in minutes), then click save.
Once the appointment and visit are linked, the next time you look at that appointment in the student’s history or from the consultant’s schedule, you’ll see a “Visit Info” tab where you can quickly switch between the two views.
Auto Event – When the visits and appointments are linked.
Trac Navigation > Trac Man icon > Utilities and Prefs > Auto Events > “missedAppt”.
This is the auto event that automatically sets appointment status’ and links appointments and visits.
- is Pending – Enables or disables the auto-event.
- Last Performed – When the event last ran, this can be manually changed to force weekly/monthly events to run on specific days.
- Schedule – Whether the event runs daily, weekly, monthly, or on a specific date. We recommend leaving this on daily.
- Time – The time of day the event runs on, we recommend setting this outside of normal operating hours and not conflicting with any other auto-events.
CampusNameUsedForTitle
The Main Menu title can be edited to not display "TutorTrac Main Menu" or "AdvisorTrac Main Menu"
CreateSectSchedOnImport
This is set to Yes, if you are importing the class start date, end date, class start time, end time and day of week.
Cust1(2-9)Choice
In the Student Entry Window, under the Custom Campus Tab you can add choices in the drop down for the Custom fields you are importing.
Cust1(2-9)Name
In the Student Entry Window, under the Custom Campus Tab you can rename the default titles "Custom#" to match the Custom fields you are importing.
defAvailMaxStud
When you create Available Times, this setting will allow you to set the default for the "Max # Students."
DefBatchVisitDur
In the Batch Visit Entry window the default for the time is set to one hour but can be changed accordingly.
DefQuickVisitDur
In the Quick Visit Entry window the default for the total time can be changed accordingly.
DELETE-STATUS
When staff, consultants or student Cancel/Delete an appointment you can add Cancel options such as "DELETED - CANCELED," "DELETED - CANCELED/MAX Missed," "DELETED - CANCELED/Rescheduled."
documentPostTypes
Various categories of documents that might be posted.
emailImportStatusFrom
After the import is completed it will email the admin and include the From address that has been entered.
emailImportStatusTo
After the import is completed it will email the address listed the Import Status.
FACULTYEMAILPREFS
Redrock staff will create a customization for the fields that will be included in the Faculty Email
formatID
This is the formatting code for controlling the display of student IDs.
GenderChoices
If you would like to override standard Male/Female choice, enter choices like M|Male(ret)F|Female(ret)U|Unknown
GradeCodes
SI Comparison Report grade defaults
GradeCodesNoPass
SI Comparison Report non passing grade defaults
GradeCodesPass
SI Comparison Report passing grade defaults
GradeCodesWithdraw
SI Comparison Report withdraw grade defaults
HTML:AvailResultsGenInstr
This HTML will appear in the Available Time Slots window after clicking "Search" in the Search Criteria.
HTML:InstrVisEmailMsg
This text will appears in the Faculty Email.
HTML:InvalidID
After entering the ID, Name or Handle in the "Log Student" box if there is no record found this message appears in the "Find Student" window.
HTML:logPickCenter
After entering the ID, Name or Handle in the "Log Student" box this will appear in the "Choose A Center" window.
HTML:logPickReason
When logging in a student once a center is selected, this text will appear above the Consultant, Subject and/or Reason box.
HTML:NoAccessMsg
Message is displayed to users on the No Access page.
HTML:searchAvailGenInstr
This HTML will appear in the Available Time Slots window after clicking "Search" in the Search Criteria.
HTML:SelectAdvisor
When logging in a student once a center is selected, this text will appear above the Consultant box.
HTML:SelectCenter
When logging in a student this text will appear to the left when choosing a Center.
HTML:SelectReason
When logging in a student once a center is selected, this text will appear above the Reason box.
HTML:SelectSubject
When logging in a student once a center is selected, this text will appear above the Subject box.
KIOSKBigLogin
KIOSK Mode uses a larger font and hides the announcements area.
KIOSKNewWindow
Entering KIOSK Mode opens a new window.
ListRecsPerPage
This will display the number of records before going to the next page
orderReasonsByActive
Active Reason will display first in the Center Profile, Reasons Tab.
Learn more about this preference
By default, your Reasons are sorted alphabetically. However, the Trac System also has the option to sort them first from active to inactive, then alphabetically. That way, your currently relevant (active) reasons show up first. In this Newsletter, we’ll be going over how to make this change, and the effect thereof.
Modifying the Preference
Go to Trac Navigation > Trac Man icon > Utilities and Prefs > Advanced Prefs > “orderReasonsByActive”
It’s set to blank (No) by default. You can set it to Yes (sort by active) or No (don’t sort by active), click save once you’ve decided.
The Effect of the Preference
orderReasonsByActive = No/Blank, Reasons are only sorted alphabetically.
orderReasonsByActive = Yes, Reasons are sorted active to inactive, then alphabetically.
passLength
Minimum of characters in length
passLower
Must contain number of lower case letters.
passNames
Password cannot include users name.
passNumber
Password must contain a number.
passSymbol
Password must contain a symbol.
passUnique
Password must contain a unique character.
passUpper
Must contain number of UPPER CASE letters.
rrMaintAcct
Disable Redrock Support accounts
sessionExpireDays
Number of days your session will be active before having to sign back in.
sessionExpireDaysKIOSK
Number of days your session will be active before having to sign back in for the Kiosk.
sfx-manualgmtoffset
if "Convert Date/Time to GMT" isn't working for you in Starfish settings, it's possible your server isn't allowing TutorTrac to read/write an offset file. This preference can be used to bypass the file, manually setting an offset in hours. E.g., "4", "7".
SMS_ConsCan
Default the setting for Consultants to get appointment Cancellation text messages.
SMS_ConsCon
Default the setting for Consultants to get appointment Confirmation text messages
SMS_ConsOther
Default the setting for Consultants to get generic text messages
SMS_ConsRem
Default the setting for Consultants to get appointment Reminder text messages
SMS_ConsTime
Default the time that Consultants will get the Reminder appointment text messages.
SMS_StudCan
Default the setting for Students to get appointment Cancellation text messages.
SMS_StudCon
Default the setting for Students to get appointment Confirmation text messages
SMS_StudOther
Default the setting for Students to get generic text messages
SMS_StudRem
Default the setting for Students to get appointment Reminder text messages
SMS_StudTime
Default the time that Students will get the Reminder appointment text messages.
StartWeekDay
This will allow you to change the start of the week day, default is Monday.
StoreStudentPass
This will allow you to change the store and change the students password in the Student Entry Window.
StudKeepApptOpenOnSave
When a student books an appointment, the Appointment Entry window will not disappear. This is used if you want them to attached a document to the appointment.
TIMECHECK
This feature will allow the student to check thier total time for the semester or week(if using "TimeCheckWeekly")
TimeCheckWeekly
This will calculate the total for the students(Sunday to Saturday) when the check the Time Check box when they log in.
WeekEnd
On the Week Schedule this will change the Weekend to a red shade.
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