Utilities and Prefs

From Redrock Wiki

    The legacy Trac 4.0 version of TutorTrac/AdvisorTrac/FitnessTrac is no longer receiving updates and will be end-of-life in 2025. Click here to schedule a TracCloud demo or reach out to sales@go-redrock.com for migration pricing or contract details.



New, easy to use interface
TracCloud features a modern, easy to use, and mobile-friendly interface, allowing you to easily find and manage your data as you need. Students, staff, and faculty will have a much easier time navigating through the system and accessing the data they need. The new dashboard offers many easy to access widgets to view and manage your data.

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New Features
Export almost any report into Excel. Static and dynamic QR codes for touchless-kiosk environments. Unlimited custom data fields in student records, visits, appointments, and more. Customizable views of listing pages. Student timelines. Twig and HTML-supported emails and system messages. Customizable log listing and kiosk views. Center descriptions. New reports. Student success plans as a new module, along with work plans for staff. The full list of changes couldn't fit in this article, and more is being added all the time. Relating to the schedule specifically, you'll find a new appointments listing, availability badges, custom search appointment links and QR codes, unlimited customizable max appointment rules, asynchronous appointment support, and more.

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Customizable
With Twig support, you can personalize system messages, upcoming appointment lists, emails, and more based on the users who are viewing/receiving them. From simple changes like greeting the user by name to completely changing an email based on if the related appointment was in-person or online, in a certain center, for a certain reason, even if a certain custom field in the student's profile has a specific value. This extends to the log listing and kiosks as well, where you can add or remove fields, rearrange the data that's displayed, and add custom formatting with HTML and Twig.

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Faster
Rewritten from the ground up hosted on AWS, using a MySQL database, TracCloud is faster in every way. This performance increase compared to Trac 4.0 can be noticed throughout the entire system, with reports being especially improved. Even the biggest reports in TracCloud load within a few seconds.

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Migrate Existing Data
Migrate your existing data from Trac 4.0, allowing you to pick up right where you left off. We'll work with you to plan out your migration, coordinating with your IT, and training your system administrators to get you started in TracCloud.

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Click here to schedule a TracCloud demo!




Utilities and Prefs

The Utilities and Prefs menu contains the System Prefs, Advanced Prefs, LDAP Tool, Email Tool, and Automated Events. These are system-wide settings that are applied to the Trac System regardless of Center Profile, Subcenter, or Group. Because these settings have global implications, they are accessible only to the Sys Admin Group. To access this menu, go to Trac Navigation > Trac Man icon > Utilities and Prefs.

Some of the options available in this menu can be destructive, so please take caution when making changes.

Custom Utilities
Custom Utility provides access to various special utilities for managing your Trac System, including executing commands and running specific tools. Manually start data imports, reset missed appointments, login as different users, and more.
System Prefs
System Prefs contains several global system preferences, including mail server settings, student permissions, document types, and many more specific settings organized by category.
Advanced Prefs
Advanced Prefs contain a complete list of all global settings. You should only edit Advanced Preferences under the direction of Redrock Software.
LDAP Tool
The LDAP Tool allows you to test and identify the correct settings to connect your Trac system to your LDAP or Active Directory to authenticate your users.
Email Tool
The Email Tool allows you to test and identify the correct settings to connect your Trac system to your college or university mail server to send emails.
Automated Events
Auto-events automatically run on a daily, weekly, or monthly basis. Events could include the nightly auto-terminate, student and course import, reminders emails, and more.