From Redrock Wiki

    The legacy Trac 4.0 version of TutorTrac/AdvisorTrac/FitnessTrac is no longer receiving updates and will be end-of-life in 2025. Click here to schedule a TracCloud demo or reach out to for migration pricing or contract details.

New, easy to use interface
TracCloud features a modern, easy to use, and mobile-friendly interface, allowing you to easily find and manage your data as you need. Students, staff, and faculty will have a much easier time navigating through the system and accessing the data they need. The new dashboard offers many easy to access widgets to view and manage your data.


New Features
Export almost any report into Excel. Static and dynamic QR codes for touchless-kiosk environments. Unlimited custom data fields in student records, visits, appointments, and more. Customizable views of listing pages. Student timelines. Twig and HTML-supported emails and system messages. Customizable log listing and kiosk views. Center descriptions. New reports. Student success plans as a new module, along with work plans for staff. The full list of changes couldn't fit in this article, and more is being added all the time. Relating to the schedule specifically, you'll find a new appointments listing, availability badges, custom search appointment links and QR codes, unlimited customizable max appointment rules, asynchronous appointment support, and more.


With Twig support, you can personalize system messages, upcoming appointment lists, emails, and more based on the users who are viewing/receiving them. From simple changes like greeting the user by name to completely changing an email based on if the related appointment was in-person or online, in a certain center, for a certain reason, even if a certain custom field in the student's profile has a specific value. This extends to the log listing and kiosks as well, where you can add or remove fields, rearrange the data that's displayed, and add custom formatting with HTML and Twig.


Rewritten from the ground up hosted on AWS, using a MySQL database, TracCloud is faster in every way. This performance increase compared to Trac 4.0 can be noticed throughout the entire system, with reports being especially improved. Even the biggest reports in TracCloud load within a few seconds.


Migrate Existing Data
Migrate your existing data from Trac 4.0, allowing you to pick up right where you left off. We'll work with you to plan out your migration, coordinating with your IT, and training your system administrators to get you started in TracCloud.


Click here to schedule a TracCloud demo!

Using Custom Student Fields in Your Trac System

With the new semester fast approaching, we’re all looking for ways to make things a bit easier. Custom Student Fields can help!

What are Custom Student Fields?

Custom Student Fields are customizable fields that can store student related data. There are nine available Custom fields for Students that may be used for any purpose.


What can I do with Custom Student Fields?

The sky’s the limit! Whether you’d like to be able to see if your students are Veterans, or maybe you just want to see if they live on campus, it can be done! Custom Fields can also be used for Reporting, and can be imported from your existing Student Information System.

Setting Up Custom Fields

1. First, as a SysAdmin, navigate to Utilities and Prefs (TracMan Icon -> Utilities and Prefs)


2. Next, navigate to the System Prefs Tab, and in the search bar, type in “Custom”. You’ll see a setting called “CustomStudentFields”, click on this.


3. Finally, enter your custom fields and values into the window provided. All “choices” should have no spaces before or after, and each option should be on its own line.


Reporting with Custom Fields

Many of our reports can use Student Custom Fields as parameters!

Note: Custom Field Names display as “Student Custom #” in reports, so be sure to remember which fields do what!


Importing Custom Fields

Custom Fields can be used during the Import process as well! Using data from your Student Information System (Banner, PeopleSoft, DataTel, etc.) custom values can be imported into TutorTrac for placement in the Custom Fields!

Note: Redrock will need to update your school’s import script in order to use Custom Fields. Please format the Import files according to our Field Definitions

More Questions?
We hope that you found this article helpful, and as always if you have any questions about this or any other features, please feel free to let us know by emailing or by submitting a ticket.
Thank you for your continued support!