From Redrock Wiki

    The legacy Trac 4.0 version of TutorTrac/AdvisorTrac/FitnessTrac is no longer receiving updates and will be end-of-life in 2025. Click here to schedule a TracCloud demo or reach out to for migration pricing or contract details.

New, easy to use interface
TracCloud features a modern, easy to use, and mobile-friendly interface, allowing you to easily find and manage your data as you need. Students, staff, and faculty will have a much easier time navigating through the system and accessing the data they need. The new dashboard offers many easy to access widgets to view and manage your data.


New Features
Export almost any report into Excel. Static and dynamic QR codes for touchless-kiosk environments. Unlimited custom data fields in student records, visits, appointments, and more. Customizable views of listing pages. Student timelines. Twig and HTML-supported emails and system messages. Customizable log listing and kiosk views. Center descriptions. New reports. Student success plans as a new module, along with work plans for staff. The full list of changes couldn't fit in this article, and more is being added all the time. Relating to the schedule specifically, you'll find a new appointments listing, availability badges, custom search appointment links and QR codes, unlimited customizable max appointment rules, asynchronous appointment support, and more.


With Twig support, you can personalize system messages, upcoming appointment lists, emails, and more based on the users who are viewing/receiving them. From simple changes like greeting the user by name to completely changing an email based on if the related appointment was in-person or online, in a certain center, for a certain reason, even if a certain custom field in the student's profile has a specific value. This extends to the log listing and kiosks as well, where you can add or remove fields, rearrange the data that's displayed, and add custom formatting with HTML and Twig.


Rewritten from the ground up hosted on AWS, using a MySQL database, TracCloud is faster in every way. This performance increase compared to Trac 4.0 can be noticed throughout the entire system, with reports being especially improved. Even the biggest reports in TracCloud load within a few seconds.


Migrate Existing Data
Migrate your existing data from Trac 4.0, allowing you to pick up right where you left off. We'll work with you to plan out your migration, coordinating with your IT, and training your system administrators to get you started in TracCloud.


Click here to schedule a TracCloud demo!

Your Students' View of the Trac System
The Trac System is immensely customizable, and the students’ view is no exception. It can be as simple or as feature-rich as you’d like it to be. That’s why in this Newsletter, we’ll be going over exactly how you can customize it. Everything from written instructions to group permissions.


Student Access – Utlities and Prefs > System Prefs > StudentAccess

This is one of your primary tools for modifying what students are able to see. Here you can set whether or not they’re allowed to confirm their own bios, if they can browse resources, if they can book appointments, and more.

You can also change the message that students see on their home page. This supports HTML tags, so you can control exactly how the message is displayed, and even embed images and Youtube videos.


Center Notices – Center Profile > Prefs > Notices

Here you can write notices to your students. This appears in a gray box on the students’ home page. You can also write notices for staff or KIOSKs here as well. The name of the gray box is based on the name of your Trac profile.


Creating a Second Tab – Utilities and Prefs > System Prefs > MainMenuCustomTab-Students

Write out what you’d like on your second tab, then click save. This will appear as a selectable tab within the student’s main menu window.


Appointment Search

  • Text on the right side of the Window
Trac Navigation > Trac Man icon > Utilities and Prefs > Advanced Prefs > search for, or add ‘HTML:searchAvailGenInstr’ – You can input text into that data box just like the main menu welcome page, HTML and all.
  • Text below the center dropdown box
Trac Navigation > Trac Man icon > Utilities and Prefs > Advanced Prefs > HTML:SearchAvailInstr – While you can’t embed images here, it still supports some of the more basic HTML tags, such as bold, italics, or underline.
  • Text shown after choosing a center
Trac Navigation > Search Glass icon > Center Profiles > [Your Center] > Prefs > Scheduling > ‘Center description/instruction on search’ – This text appears only after choosing a center.


Student Permissions – Center Profile > Group Access > Students

Here you can set which centers students are able to book appointments in (if any), whether or not they can view their own visits (If you allowed them to in GroupAccess), as well as what kind of documents they can post.


More Questions?
We hope that you found this article helpful, and as always if you have any questions about this or any other features, please feel free to let us know by emailing or by submitting a ticket.
Thank you for your continued support!