From Redrock Wiki



Preparing for a Semester Switch
Setting up Appointment Emails
Logging in as Different Users
Order Reasons by Active
Login Screen Info Boxes

Students & Consultants

Custom Student Fields
Student View
Consultant Setup
Deactivating Consultants
Creating Lists and Watchlists
Creating Student Profiles
Student Listing Quick Reports


Appointment Rules: Days
Appointment Rules: Weeks
Appointment Rules: Same Types
Center and Reserve Blocks
Missed Appointment Restrictions
Reset Missed Appointments


Maximizing Kiosk Functions
Creating Custom Questions
Appointment Tolerance
Kiosk Options
Auto Termination Function
Meeting with Students Remotely

Your Students' View of the Trac System
The Trac System is immensely customizable, and the students’ view is no exception. It can be as simple or as feature-rich as you’d like it to be. That’s why in this Newsletter, we’ll be going over exactly how you can customize it. Everything from written instructions to group permissions.


Student Access – Utlities and Prefs > System Prefs > StudentAccess

This is one of your primary tools for modifying what students are able to see. Here you can set whether or not they’re allowed to confirm their own bios, if they can browse resources, if they can book appointments, and more.

You can also change the message that students see on their home page. This supports HTML tags, so you can control exactly how the message is displayed, and even embed images and Youtube videos.


Center Notices – Center Profile > Prefs > Notices

Here you can write notices to your students. This appears in a gray box on the students’ home page. You can also write notices for staff or KIOSKs here as well. The name of the gray box is based on the name of your Trac profile.


Creating a Second Tab – Utilities and Prefs > System Prefs > MainMenuCustomTab-Students

Write out what you’d like on your second tab, then click save. This will appear as a selectable tab within the student’s main menu window.


Appointment Search

  • Text on the right side of the Window
Trac Navigation > Trac Man icon > Utilities and Prefs > Advanced Prefs > search for, or add ‘HTML:searchAvailGenInstr’ – You can input text into that data box just like the main menu welcome page, HTML and all.
  • Text below the center dropdown box
Trac Navigation > Trac Man icon > Utilities and Prefs > Advanced Prefs > HTML:SearchAvailInstr – While you can’t embed images here, it still supports some of the more basic HTML tags, such as bold, italics, or underline.
  • Text shown after choosing a center
Trac Navigation > Search Glass icon > Center Profiles > [Your Center] > Prefs > Scheduling > ‘Center description/instruction on search’ – This text appears only after choosing a center.


Student Permissions – Center Profile > Group Access > Students

Here you can set which centers students are able to book appointments in (if any), whether or not they can view their own visits (If you allowed them to in GroupAccess), as well as what kind of documents they can post.


More Questions?

Feel free to send us an email at, or by submitting a ticket through our helpdesk.

Thank you for your continued support.