Searching for Students

From Redrock Wiki

    The legacy Trac 4.0 version of TutorTrac/AdvisorTrac/FitnessTrac is no longer receiving updates and will be end-of-life in 2025. Click here to schedule a TracCloud demo or reach out to for migration pricing or contract details.

New, easy to use interface
TracCloud features a modern, easy to use, and mobile-friendly interface, allowing you to easily find and manage your data as you need. Students, staff, and faculty will have a much easier time navigating through the system and accessing the data they need. The new dashboard offers many easy to access widgets to view and manage your data.


New Features
Export almost any report into Excel. Static and dynamic QR codes for touchless-kiosk environments. Unlimited custom data fields in student records, visits, appointments, and more. Customizable views of listing pages. Student timelines. Twig and HTML-supported emails and system messages. Customizable log listing and kiosk views. Center descriptions. New reports. Student success plans as a new module, along with work plans for staff. The full list of changes couldn't fit in this article, and more is being added all the time. Relating to the schedule specifically, you'll find a new appointments listing, availability badges, custom search appointment links and QR codes, unlimited customizable max appointment rules, asynchronous appointment support, and more.


With Twig support, you can personalize system messages, upcoming appointment lists, emails, and more based on the users who are viewing/receiving them. From simple changes like greeting the user by name to completely changing an email based on if the related appointment was in-person or online, in a certain center, for a certain reason, even if a certain custom field in the student's profile has a specific value. This extends to the log listing and kiosks as well, where you can add or remove fields, rearrange the data that's displayed, and add custom formatting with HTML and Twig.


Rewritten from the ground up hosted on AWS, using a MySQL database, TracCloud is faster in every way. This performance increase compared to Trac 4.0 can be noticed throughout the entire system, with reports being especially improved. Even the biggest reports in TracCloud load within a few seconds.


Migrate Existing Data
Migrate your existing data from Trac 4.0, allowing you to pick up right where you left off. We'll work with you to plan out your migration, coordinating with your IT, and training your system administrators to get you started in TracCloud.


Click here to schedule a TracCloud demo!

Searching for Students
This Wiki article covers searching for students and student information from the Students, Visits, and Registrations Listing pages. These pages can be found in Trac Navigation > Search Glass > Students/Visits/Registrations.

The Trac System has several search options, the simplest of which would be the Trac Navigation box in the top left corner of the screen. This allows you to quickly search for students' names or IDs, or search for student, visit, and registration information depending on the page you're currently looking at.


Student Search
The basic student search window, allowing you to search the student listing by demographic, visit, enrollment information, and more.
Power Search
Power Search allows you to search a wide variety of fields and data ranges, with the ability to create lists based on the results.
Utility Search
Utility Search is more so used for administrative purposes, and can be used to find duplicate student accounts, search for specific values in fields, or search via a text file.
Visit Search
Utilizing "Search" and "Power Search" to find visit records.
Registrations Search
Utilizing "Search" and "Power Search" to find student registrations
Keywords and Search Symbols
Standard Search Options
@ is the Wildcard – Use if you don’t want to specify an exact value. E.g., “Jo@” will return Joe, Jonathan, Joseph. @ represents "ignore everything past this point", as long as a field starts with "Jo", it's included. It can work backwards as well, @seph will return "Joseph". This applies to almost every search box in the Trac System. If you search registrations for “@MAT@”, you’ll get all Math courses, for example.
= is equal to – e.g., “=3.0”
# is not equal to – The most common use case for this one is just “#” (not equal to nothing), find students who have something in a specific field, for example.
> is greater than – “>3.0”
>= is greater than or equal to – “>=3.0”
< is less than – “<3.0”
<= is less than or equal to – “<=3.0”
... is a range of values – e.g., “4/1/2020…4/10/2020”, every day from April 1st to 10th.
; is used between multiple phrases – Mostly used in the Trac Navigation search bar. For example, instead of formatting a name as “Last, First”, you could do “First; Last”, or “First Name; Last Name; City”.
| Represents "or" – "Math Center|Writing Center" to include multiple centers in a search.

Other visit field search options
rsn= for a specific Reason
cons= for a specific Consultant
sect= for a specific Section
ctr= for a specific Center

Special Date Search Options
This week
This Month
This Semester
Last Week
Last Month
Next Week
Next Month