Redrock Conferences

This is an archive of past conference information pages.

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2023

Welcome to the 2023 Redrock Conference!

Thank you for participating in the 2023 Redrock Software Conference! We are excited to return to the Phoenix Chandler Hilton to celebrate our 16th annual event.

We hope you take advantage of the amenities of this beautiful facility. Chandler Fashion Mall is close by and includes dozens of restaurants all within walking distance. The Hilton also provides excellent Wi-Fi Internet access to all of our guests. Module discounts are also available for attendees, more details on that can be found at the bottom of this page.

Please take a moment to read through the sessions we are offering. There is a great variety including user presentations, presentations by the Redrock staff, question and answer sessions, and one-on-one sessions (available on a limited basis) on Saturday morning. Signups will be available on Friday after lunch with Laura Reed in the lobby.

Open Rooms in Papago provide a location for impromptu meetings with Redrock Staff if you have any questions that you'd like to discuss further.

Download our Guide: 2023 Conference Program

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Wednesday, March 29th, 2023

Relevant Wiki Articles:

• Migrating to TracCloud

• Technical Documentation

• What's New? & Changelog

Handouts:

• What's new?

Time	Session	Location
1:00pm – 2:00pm	Introduction and Demonstration of the TracCloud System	Mojave
2:10pm - 3:10pm	Let's get technical & importance in Security for TracCloud	Mojave
3:20pm - 4:20pm	What's New (in the last year) Features?	Mojave
5:00pm - 7:00pm	2023 Redrock Conference Welcome Reception	Mojave

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Thursday, March 30th, 2023

Time	Session	Location
8:15am - 8:45am	Welcome to the 2023 Annual Redrock Conference	Mojave
9:00am - 9:50am	Personalizing TracCloud	Mojave
9:00am - 9:50am	TracCloud Terminology	Hopi
9:00am - 9:50am	Open Room	Papago
10:00am - 10:50am	Pencil me in: TracCloud Scheduling	Mojave
10:00am - 10:50am	Q2 Study Tables Module	Hopi
10:00am - 10:50am	Open Room	Papago
11:00am - 11:50am	Post-pandemic Changes and TracCloud Reporting (Latrice Bowman)	Mojave
11:00am - 11:50am	Communicating with Users by Email or Text	Hopi
11:00am - 11:50am	Open Room	Papago
11:50am - 1:00pm	Lunch	Papago
1:00pm - 1:50pm	TracCloud: A Year in the Life (Alaina Peters)	Mojave
1:00pm - 1:50pm	Success with SAGE	Hopi
1:00pm - 1:50pm	Open Room	Papago
2:00pm - 2:50pm	General Reports & Options	Mojave
2:00pm - 2:50pm	Students and Staff Settings	Hopi
2:00pm - 2:50pm	Open Room	Papago
2:50pm - 3:00pm	Afternoon Snacks Available in Foyer	Foyer
3:00pm - 3:30pm	Thursday Wrap-up Session from Kelly Corder, President	Mojave
3:30pm - 5:00pm	Redrock Software Personnel Available for Questions in Foyer	Foyer
6:00pm	Dinner with Redrock	Papago

PowerPoints:

• Personalizing TracCloud

• TracCloud Terminology

• Pencil me in: Scheduling

• Q2 Tables

• Post-Pandemic Changes & Reporting

• Emails and Texts

• TracCloud: Year in the Life

• Success with SAGE

• General Reports and Options

• Student and Staff Settings

Relevant Wiki Articles:

• Welcome Messages & Announcements

• Scheduling & Scheduling Prefs

• Q2 Tables

• Emails, TextAlerts, & Twig

• SAGE

• Reports

• Staff and Consultants

Handouts:

• Personalizing TracCloud

• TracCloud Terminology

• Pencil me in: Scheduling

• Q2 Study Tables

• Emails and TextAlerts

• Success with SAGE

• Staff and Students

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Friday, March 31st, 2023

PowerPoints:

• Scheduling Settings

• Essential Reporting

• All you need to know about visits

• SurveyTrac

• Get on Trac

• New Sysadmin

• UC Success Plans

• A Year in the Trenches

• Let's Review the Data

• Success Plans

• Resources

• Scheduling & Reports Q&A

Relevant Wiki Articles:

• Scheduling Prefs

• Recording Visits

• SurveyTrac

• User Manual

• Reports

• Success Plans

• Resources

Handouts:

• All You Need to Know About Visits

• SurveyTrac

• New SysAdmin

• Let's Review the Data

• Success Plans

• Resources

Time	Session	Location
8:15am - 8:30am	Friday Morning Welcome	Mojave
8:35am - 9:25am	Essential Reporting Features of TracCloud (Tracey McDonnell)	Mojave
8:35am - 9:25am	Scheduling - Set Up and Configurations	Hopi
8:35am - 9:25am	Open Room	Papago
9:25am to 9:40am	Snacks available in Foyer	Foyer
9:40am - 10:30am	All you Need to Know about Visits	Mojave
9:40am - 10:30am	SurveyTrac	Hopi
9:40am - 10:30am	Open Room	Papago
10:40am - 11:30am	Enhancing Your Trac System for You and Your Students (Dude Coudret)	Mojave
10:40am - 11:30am	New Sysadmin - A guide to Getting Started	Hopi
10:40am - 11:30am	Open Room	Papago
11:30am - 12:30pm	Lunch	Papago
12:30pm - 1:20pm	A Year in the trenches with TracCloud (Mark Woolwine)	Mojave
12:30pm - 1:20pm	Let's Review the Data	Hopi
12:30pm - 1:20pm	Open Room	Papago
1:30pm - 2:10pm	Success Plans Module	Mojave
1:30pm - 2:10pm	Trac(k) Resources	Hopi
1:30pm - 2:10pm	Open Room	Papago
2:20pm - 3:00pm	TracCloud Success Plans (Alaina Peters)	Mojave
2:20pm - 3:00pm	Reports, Data, & Scheduling Q&A	Hopi
2:20pm - 3:00pm	Open Room	Papago
3:00pm - 3:10pm	Afternoon Snacks Available in Foyer	Foyer
3:10pm - 4:00pm	Conference Wrap-up, Feedback, and Open Q&A Forum	Mojave
4:00pm - 5:00pm	Redrock Software Personnel Available for Questions in Foyer	Foyer
6:00pm	Dinner with Redrock at Macayo's Mexican Restaurant (Meal is not included) 1920 S. Dobson Road, Mesa, AZ 85202 Meet in the foyer by registration desk at 5:30 if you need a ride, or meet at restaurant at 6:00	Foyer

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Saturday, April 1st, 2023

Time	Session	Location
8:30am - 11:00am	One-on-One Sessions	Mojave

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Thank you for attending! We know you have to fight for your budgets and take precious time away from your classes and families to be here. We strive to provide a fun and friendly learning environment for every participant. Please let us know how we can continue to improve and make the software, our support, and the annual conference even better.

We like to reward our conference attendees! For those that attend the 2023 conference, we are offering a $600 discount on our new Student Success Module and 10% off all other modules and/or profiles for TracCloud if a quote is requested at the conference and purchase is made by 4/30/2023. Please see Laura or email her at laura@go-redrock.com to request a quote.

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2022

Welcome to the 2022 Redrock Workshop

View the workshop schedule and download PowerPoint presentations below.

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PowerPoints:

• Migrating from Trac 4.0 to TracCloud

• Personalizing TracCloud

• Visits

• Scheduling Options

Relevant Wiki Articles:

• Migrating to TracCloud

• Announcements & Welcome Messages

• Log Listing Customization

• Appointment Display & Twig

• Visit Tracking

• Scheduling

Thursday, March 31st, 2022

Time	Session	Location
8:30am – 9:00am	Transportation to Workshop Boardroom	Lobby
9:00am - 9:50am	TracCloud – Migrating Trac 4.0 to TracCloud	Boardroom
10:00am - 10:50am	TracCloud - Personalizing Your TracCloud	Boardroom
11:00am - 11:50pm	TracCloud - Visits	Boardroom
11:50pm – 1:50pm	Lunch
2:00pm – 2:50pm	Campus Experience and Best Practices with your Trac System	Boardroom
3:00pm - 3:50pm	TracCloud - Pencil Me In: Scheduling Options	Boardroom
4:00pm - 4:50pm	Thursday Q&A SESSION	Boardroom
4:50pm – 5:00pm	Transportation to Hotel	Lobby

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Friday, April 1st, 2022

Time	Session	Location
9:00am - 9:50am	Transportation to Workshop Boardroom	Lobby
9:00am - 9:50am	TracCloud - Emails & TextAlerts	Boardroom
10:00am - 10:50am	TracCloud - Global Settings	Boardroom
11:00am - 11:50pm	TracCloud - Reports	Boardroom
11:50pm – 1:50pm	Lunch
2:00pm – 2:50pm	TracCloud - SAGE	Boardroom
3:00pm - 3:50pm	TracCloud - SurveyTrac	Boardroom
4:00pm - 4:50pm	Friday Q&A SESSION	Boardroom
4:50pm – 5:00pm	Transportation to Hotel	Lobby
6:00pm	Dinner with Redrock at The Old Spaghetti Factory

PowerPoints:

• Emails & Text Alerts

• Global Settings

• Reports

• SAGE

• SurveyTrac

Relevant Wiki Articles:

• Emails

• TextAlerts

• Twig

• Global Preferences

• Reports

• SAGE

• SurveyTrac

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2021 (Canceled)

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2020 (Canceled)

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2019

Redrock Conference 2019

The 2019 Annual Redrock Software Conference will be held on April 3-6, 2019 at the Hilton Phoenix/Chandler located in sunny Chandler, AZ. This is a great opportunity to work directly with the Redrock Software Support Team, as well as meet other Trac Users from all over! The conference offers a variety of topics to benefit new and experienced Users as well as advance your knowledge and expertise in the Trac System.

The conference offers a variety of topics to benefit new and experienced users such as:

• Installing and Setting Up Your Trac System

• Managing Multiple Centers

• Setting User Groups and Permissions

• Basic and Advanced Methods of Recording Visits

• Working with Appointment Schedules

• Introduction to Trac Reports

• Advanced Reporting Options

• Gathering Student Feedback with SurveyTrac

• Using SAGE to Proactively Engage Students

• and so much more...

Want a discount price to attend the conference? Become a Presenter and show us how the Trac System is utilized at your school!

Find more information and Register for the 2019 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

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2018

Redrock Conference 2018

The 2018 Annual Redrock Software Conference will be held on April 4-7, 2018 at the Hilton Phoenix/Chandler located in sunny Chandler, AZ. This is a great opportunity to work directly with the Redrock Software Support Team, as well as meet other Trac Users from all over! The conference offers a variety of topics to benefit new and experienced Users as well as advance your knowledge and expertise in the Trac System.

The conference offers a variety of topics to benefit new and experienced users such as:

• Installing and Setting Up Your Trac System

• Managing Multiple Centers

• Setting User Groups and Permissions

• Basic and Advanced Methods of Recording Visits

• Working with Appointment Schedules

• Introduction to Trac Reports

• Advanced Reporting Options

• Gathering Student Feedback with SurveyTrac

• Using SAGE to Proactively Engage Students

• and so much more...

Want a discount price to attend the conference? Become a Presenter and show us how the Trac System is utilized at your school!

Find more information and Register for the 2018 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

Presentations

To everyone who attended our 2018 Annual Redrock Conference, we would like to thank you for another successful year and want you to know that we appreciate your time to better your knowledge of the Trac Systems. To everyone who could not make it to our conference…worry not, because we are here to fill you in on all the fun and exciting things that you missed!

The first and most exciting part of this conference was getting an official look at the next version of the Trac System, Trac Cloud! Lead Developer and owner of Redrock Software, Kelly Corder, gave an exclusive first look of some of the new and exciting features of TracCloud including scheduling, logging visits and reporting. TracCloud is the next revolutionary step in Center Management and will give Users greater control over their data and make management simpler than ever!

Don’t worry! If you were not able to attend the conference you can access all of the session powerpoints and handouts over the entire conference weekend. All this information can be found on our website. A link can be found in the navigation bar above.

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2017 (Unavailable)

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2016

Redrock Conference 2016

The 2016 Annual Redrock Software Conference will be held on April 13-16, 2016 at the Hilton Phoenix/Chandler located in sunny Chandler, AZ. This is a great opportunity to work directly with the Redrock Software Support Team, as well as meet other Trac Users from all over! The conference offers a variety of topics to benefit new and experienced Users as well as advance your knowledge and expertise in the Trac system.

The conference offers a variety of topics to benefit new and experienced users such as:

• Installing and Setting Up Your Trac System

• Managing Multiple Centers

• Setting User Groups and Permissions

• Basic and Advanced Methods of Recording Visits

• Working with Appointment Schedules

• Introduction to Trac Reports

• Advanced Reporting Options

• Gathering Student Feedback with SurveyTrac

• Using SAGE to Proactively Engage Students

• and so much more...

Want a discount price to attend the conference? Become a Presenter and show us how the Trac System is utilized at your school!

Find more information and Register for the 2015 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

New Look and News Letter

The Redrock Software Website has received a makeover! We are very excited to introduce a new look to the site as well as provide more information for our customers and potential customers. From our new Website there are quick links to the Redrock Helpdesk, where you can easily submit a Support Ticket and request Training Sessions. We also have updated information on the latest products, modules and even information on the Annual Redrock Conference. Speaking of the Annual Conference - the dates for 2017 have been set (April 5-8, 2017) and registration opens Monday, May 2, 2016!

Would you like to receive our News Letter? It only takes a few minutes to subscribe and then you have direct access to any Updates and Information about your Trac System. All you need to do is visit our Helpdesk (link in the navigation bar above), Click on the Subscribe button, enter your email address, and click Submit. Once you have subscribed you will begin to receive our News Letter via email!

We are very excited to share these updates with you and as always we strive to provide you with the best tools to help you become a Trac All-Star!

Check out our new website (link in the navigation bar above) and let us know what you think!

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2015

Redrock Conference 2015

April 8, 2015 marks the beginning of the 9th Annual Redrock Software Conference! Held in Chandler, AZ, the conference offers Trac administrators and users an in-depth training on TutorTrac, AdvisorTrac, and modules working directly with the Redrock Software Support Team. You will engage other Trac system users, gain insights how to utilize your Trac system more effectively, and advance your knowledge and expertise in the Trac system.

Find more information on the 2015 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

Looking for other feature's, changes etc.? 4.0 Recent Changes

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2014

Redrock Conference 2014

April 2, 2014 marks the beginning of the 8th Annual Redrock Software Conference! Held in Chandler, AZ, the conference offers Trac administrators and users an in-depth training on TutorTrac, AdvisorTrac, and modules working directly with the Redrock Software Support Team. You will engage other Trac system users, gain insights how to utilize your Trac system more effectively, and advance your knowledge and expertise in the Trac system.

Find more information on the 2014 Annual Redrock Software Conference on our website. A link can be found in the navigation bar above.

Looking for other feature's, changes etc.? 4.0 Recent Changes

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2013

Redrock Conference 2013

The 7th Annual Redrock Software Conference begins April 3, 2013! The annual conference offers attendees a chance to learn more in-depth features of the TutorTrac and AdvisorTrac software while getting to know the support team members at Redrock Software and working directly with other Trac users. You will become better informed about your Trac system and more knowledgable of the system features.

Looking for other feature's, changes etc.? 4.0 Recent Changes

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2012 (Unavailable)

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2011 (Unavailable)

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2010

Redrock Conference 2010

The 4th Annual Redrock Conference begins April 21, 2010. Over 120 participants will be in attendance for 19 sessions over 4 days. The conference is designed to help our customers become better informed on how to use the software by learning from the Redrock Team directly and also by sharing their experiences with other users.

Wednesday, April 21, 2010

12-00pm - 4:00pm	Conference Registration	Banquet Lobby
1:00pm - 2:15pm	Session 1: Introduction and Overview to Trac 4.0	La Posada 2 & 3
2:45pm - 4:00pm	Session 2: Getting Hands on with Trac 4.0	La Posada 2 & 3
5:00pm - 8:00pm	Opening Reception	La Posada 2 & 3

Thursday, April 22, 2010

8-00am - 2:00pm	Conference Registration	Banquet Lobby
9:00am - 9:30am	Welcome	La Posada 2 & 3
9:45am - 10:45am	Session 3: Preparing for the Transition to Trac 4.0	La Posada 2 & 3
11:00am - 12:00pm	Session 4: 3.0 Advanced Preferences Session 5: Avoiding 4.0 Culture Shock	La Posada 2 La Posada 3
1:20pm - 2:20pm	Session 6: 3.0 Visit Entry Methods Session 7: 4.0 Visit Entry Methods	La Posada 2 La Posada 3
2:30pm - 3:30pm	Session 8: 3.0 Appointment Scheduling Options Session 9: 4.0 Appointment Scheduling Options	La Posada 2 La Posada 3

Friday, April 23, 2010

8-00am - 2:00pm	Conference Registration	Banquet Lobby
8:30am - 9:30am	Session 10: Supplemental Instruction Session 11: Get on Track with AdvisorTrac Session 12: Getting Technical with your Trac application	La Posada 2 La Posada 3 TBD
10:00am - 11:00am	Session 13: Expanding your Options with Modules Session 14: 4.0 Groups, Users, Consultants and More	La Posada 2 La Posada 3
11:10am - 12:10am	Session 15: 4.0 Advanced Search Options Session 16: Advanced Preferences, Utilities, and Settings	La Posada 2 La Posada 3
1:20pm - 2:20pm	Session 17: 3.0 Reporting Session 18: 4.0 Reporting	La Posada 2 La Posada 3
2:30pm - 3:30pm	Session 19: Conference Wrap up and Feedback (sign-ups for one on one sessions)	La Posada 2 & 3

Saturday, April 24, 2010

9-00am - 10:00am	Open Floor - General Q & A	La Posada 3
10:00pm - 12:30pm	One-on-One Appointments	La Posada 3

Looking for other feature's, changes etc.? 4.0 Recent Changes

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