Redrock Conference 2024

Welcome to the 2024 Redrock Conference!

Thank you for participating in the 2024 Redrock Software Conference! We are excited to return to the Phoenix Chandler Hilton to celebrate our 17th annual event.

We hope you take advantage of the amenities of this beautiful facility. Chandler Fashion Mall is close by and includes dozens of restaurants all within walking distance. The Hilton also provides excellent Wi-Fi Internet access to all of our guests. Module discounts are also available for attendees, more details on that can be found at the bottom of this page.

Please take a moment to read through the sessions we are offering. There is a great variety including user presentations, presentations by the Redrock staff, and question and answer sessions.

Download our Guide: 2024 Conference Program

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Wednesday, April 3rd, 2024

PowerPoints

• What's new?

• TracCloud Terminology

• TracCloud's Intuition for Unseen Threats

Relevant Wiki Articles:

• TracCloud Terminology

• What's new?

Handouts:

• What's new in TracCloud?

• TracCloud Terminology

Time	Session	Location
12:00pm – 4:00pm	Conference Registration	Foyer
1:00pm - 1:50pm	TracCloud Terminology	Mojave
1:50pm – 2:00pm	Afternoon Snacks Available	Foyer
2:00pm – 2:50pm	Introduction and Demonstration of TracCloud System	Mojave
3:00pm – 3:50pm	What’s New (in the last year) Features?	Mojave
4:00pm– 4:50pm	The Sixth Sense: TracCloud's Intuition for Unseen Threats	Mojave
5:00pm – 7:00pm	Welcome Reception w/ Dinner	Poolside

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Thursday, April 4th, 2024

Time	Session	Location
8:00am – 4:00pm	Conference Registration	Foyer
8:00am - 8:20am	Welcome to the 2024 Redrock Conference	Mojave
8:30am - 9:20am	SurveyTrac	Mojave
8:30am - 9:20am	Personalizing Cloud	Hopi
9:20am - 9:30am	Morning Snacks Available	Foyer
9:30am - 10:20am	Pencil Me In TracCloud Scheduling	Mojave
9:30am - 10:20am	Q2 Study Tables	Hopi
10:30am – 11:20am	[Presenter] Angel Nance - College of Dupage	Mojave
10:30am – 11:20am	Through the Student’s Lens - Navigating TracCloud	Hopi
11:20pm – 12:20pm	Lunch	Maricopa
12:30pm – 1:20pm	All You Need to Know About Visits	Mojave
12:30pm – 1:20pm	Streamlining Success – List Management	Hopi
1:30pm – 2:20pm	Navigating TracCloud – A Review of Reports	Mojave
1:30pm – 2:20pm	Open Room for 1-1 Sessions	Hopi
2:30pm – 3:10pm	Success Plans	Mojave
2:30pm – 3:10pm	New Admin, what you need to know	Hopi
3:10pm - 3:20pm	Afternoon snacks available	Foyer
3:30pm – 4:00pm	Visit Q&A	Hopi
3:30pm – 4:00pm	Open Q&A	Mojave
4:00pm - 4:30pm	2024 Conference Recap	Mojave
4:30pm - 5:00pm	Redrock Software Personnel available for questions	Foyer
5:00pm - 7:00pm	Dinner with the Redrock Team and other attendees	Maricopa

PowerPoints:

• SurveyTrac

• Personalizing Cloud

• TracCloud Scheduling

• Q2 Study Tables

• College of Dupage

• Through the student's lens

• All you need to know about visits

• Streamlining Success

• TracCloud Reports

• Success Plans

• New Admin

Relevant Wiki Articles:

• SurveyTrac

• Welcome Messages & Announcements

• Twig

• Schedule Management

• Q2

• TracCloud Dashboard

• Recording Visits

• Student Lists

• Reports

• Success Plans

Handouts:

• SurveyTrac

• Personalizing Cloud

• TracCloud Scheduling

• Q2 Study Tables

• Through the student's lens

• All you need to know about visits

• Streamlining Success

• TracCloud Reports

• Success Plans

• New Admin

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Friday, April 5th, 2024

PowerPoints:

• SAGE

• All about staff

• Emails and Texts

• Schedule Settings

• Visit Settings

• Asynchronous and Groups

• Let's review the data

• Resources

• Payroll

• Affinity Group

Relevant Wiki Articles:

• SAGE

• Staff and Consultants

• Emails & TextAlerts

• Visit Prefs

• Scheduling Prefs

• Reports

• Resources

• Payroll

Handouts:

• SAGE

• All about staff

• Emails and Texts

• Appointment Links

• Visit Settings

• Asynchronous and Groups

• Resources

• Payroll

Time	Session	Location
8:00am - 8:20am	Friday Morning Welcome, Announcements	Mojave
8:30am - 9:20am	SAGE	Mojave
8:30am - 9:20am	All About Staff	Hopi
9:20am – 9:30am	Morning Snacks Available	Foyer
9:30am - 10:20am	[Presenter] Daniel Buffone - Pace University	Mojave
9:30am - 10:20am	Communicating with Users by Email or Text	Hopi
10:30am - 11:20pm	Scheduling Settings & Configuration	Mojave
10:30am - 11:20pm	Campus Networking Opportunity	Hopi
11:20am – 12:20pm	Lunch	Maricopa
12:30pm – 1:20pm	Visit Settings & Configuration	Hopi
12:30pm – 1:20pm	Scheduling – Asynchronous and Group Roster	Mojave
1:30pm – 2:20pm	Let's Review the Data - Reporting	Mojave
1:30pm – 2:20pm	Open Room for 1-1 Sessions	Hopi
2:30pm - 3:10pm	Resources	Mojave
2:30pm - 3:10pm	Payroll	Hopi
3:10pm – 3:20pm	Afternoon Snacks Available	Foyer
3:30pm – 4:00pm	Let’s Talk about your Data-Q&A	Mojave
3:30pm – 4:00pm	Scheduling Q&A	Hopi
4:00pm – 4:45pm	2024 Conference Wrap-Up, Feedback, and Open Q&A Forum	Mojave
4:45pm – 5:00pm	Redrock Software Personnel available for questions	Foyer

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Thank you for attending! We know you have to fight for your budgets and take precious time away from your classes and families to be here. We strive to provide a fun and friendly learning environment for every participant. Please let us know how we can continue to improve and make the software, our support, and the annual conference even better.