TracCloudWhatsNew2024-02-29 1

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2024-02-29 | TracCloud features and changes from February 2024

New reports, per-center appointment fields, resource terms and conditions, and more in TracCloud for the month of February 2024. Our full changelog can be found here.

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New Report: Average Wait Time

The Average Wait Time report will show how long students were waiting to be seen for their visits across your centers. Averages can be viewed by day of week or you can compare averages across multiple weeks depending on the report configuration. More information on this new report can be found here.

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New Report: Survey Response Rate Comparison

This report displays survey statistics, including the total surveys sent, responses received, the response rate, and the average number of days to receive a response in a date comparison format. More information on this new report can be found here.

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Reports

  • The Survey Responses report can now be configured to email the consultants of the visits the responses are linked to.
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  • "Visit Term Code" added as an additional field in Visits by ?? and SFTP Export options. This field is calculated based on the date of the visit and the dates in your active terms, allowing visits not linked to a section to still show the term they took place in. The existing "Term Code" field continues to be based on the term linked to the section/registration of the visit.

Other Changes

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  • Document URLs are now clickable in asynchronous appointment messages.
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  • The notes box in SAGE actions can now be resized by clicking-and-dragging the corner of the text field.
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  • "Other ID" can now be used when a student is raising their hand in Q2.

  • "Save and New" option added to resource records, allowing multiple resources to be created back-to-back more easily. Similar to the same option in Quick Visits.
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  • Duplicating a SurveyTrac survey will now add the copy to your permission group automatically.

  • Surveys set to "Do not auto send" and directed to faculty can now be sent to multiple faculty at once from the faculty listing.