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...ilize this, reach out to us at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com]<br><br>

The Redrock Newsletters give users a focused look at unique Trac System features or uti ...Helpdesk@Go-Redrock.com] or by submitting a ticket on [https://helpdesk.go-redrock.com our helpdesk].

'''''Show Visit Scans Batch Import (customization required by Redrock Software)'''''<BR /> ...ty to enter Batch Visits through the Batch Scan Utility. Email helpdesk@go-redrock for more details.

*Current Maintenance Agreement with Redrock Support ...does not meet these requirements, a discussion between your campus’ IT and Redrock Software may be needed to make sure the correct connections are being made.

Note: Redrock will need to update your school’s import script in order to use Custom Fi

...nages, or deletes Windows Services. Winserv is available for download from Redrock Software. [https://www.go-redrock.com/downloads/winserv.exe Click to download Winserv]

...ress may be a static email address, or it might be a script tag created by Redrock Software specific to your purposes.

...settings. You should only edit Advanced Preferences under the direction of Redrock Software.

...or university only uses an alphanumeric term code, then you can work with Redrock Software Corporation on a translation for your terms. The LoginLinkData setting controls a Campus and Redrock info boxes on the Default Login Screen. The boxes can be displayed or hidde

...ist]] in this section. This feature requires additional configuration from Redrock Software, reach out to us using the support links at the top of the page if

A header row is required, and custom fields must be coordinated with Redrock Software to ensure assignment to the correct data field. ...tration.Grade||A40||||The final grade/withdraw code for this registration. Redrock will require a list of possible grades/codes to properly set this up.||B+

...or pricing information, reach out to [mailto:Sales@go-redrock.com sales@go-redrock.com]. For information on migrating your Trac 4 data to TracCloud, [[TracClo ...to Friday. Send us an email at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] to get started.

Redrock staff will create a customization for the fields that will be included in t Disable Redrock Support accounts

...rch criteria be defined properly and without typographical errors. Contact Redrock Software for a correct definition to enter in this field for your special s

| style="vertical-align:top; font-size:120%; padding:30px 0px 0px 0px;" | '''REDROCK SOFTWARE CORPORATION IS NOT LIABLE FOR LOSS OF DATA FOR ANY REASON'''<br />

...) of the file has changed since the last import, your IT will need to send Redrock a sample file to create or update your import script.

...bject of your Student Reminder email messages. Here is an example from our Redrock Demo site that illustrates the ability to use email codes within the subjec ...t of your Student cancellation email messages. Here is an example from our Redrock Demo site that illustrates the ability to use email codes within the subjec

...FAQs) has been compiled through the emails and phone calls received by the Redrock Support Team. These questions and answers are not organized in an ordered f ...ng CAS, SAML, or LDAP. This integration is customized by Redrock Software. Redrock Software would work with your campus IT Dept to fully integrate the Trac ap

...ons of Consultant choices. Contact Redrock Support for details (support@go-redrock.com) ...ations of Center choices. Contact Redrock Support for details (helpdesk@go-redrock.com)

...a sample data file and send it to Redrock Software Corporation (support@go-redrock.com). Acceptable data file formats are tab delimited (ASCII), comma delimit

...rock support for more details in regards to Barcode scanners – helpdesk@go-redrock.com)

...Whiteboard Module (contact Redrock support for more details – helpdesk@go-redrock.com). The Whiteboard Management Utility can be accessed through the TracMan

.... Contact Redrock Support for additional details or questions (Helpdesk@go-redrock.com).

Once SurveyTrac has been purchased, Redrock Software will need to be notified in order to activate the Module on your T ...ny other features, please feel free to let us know by emailing Helpdesk@go-redrock.com or submitting a ticket. Enter any comments below.

...r [[TracCloudTechSSO|SSO authentication]]). Coordinate with your IT and/or Redrock Software to determine what your username format should be (e.g., ID number,

...municating concepts to your users and can aid when receiving help from the Redrock team. This article outlines some of the terminology used in TracCloud, with

...ns of Consultant choices. Contact Redrock Support for details (helpdesk@go-redrock.com) ...ations of Reason choices. Contact Redrock Support for details (helpdesk@go-redrock.com)

* <span style="color:red>Custom fields must be coordinated with Redrock Software to ensure assignment to the correct data field. </span>

...or pricing information, reach out to [mailto:Sales@go-redrock.com sales@go-redrock.com]. For information on migrating your Trac 4 data to TracCloud, [[TracClo :13th Annual Redrock Conference April 3 - 6 in Chandler, AZ (Next conference is April 1 – 4, 2

...assword for your users and students to log in to the Trac system, however, Redrock Software Corporation recommends utilizing and LDAP, Active Directory, or ot

...these possibilities, ordered from most to least likely based on what we at Redrock have experienced working with campuses directly.<br><br>

<br> - Added ability for Redrock staff when setting up imports to drag and drop to move or copy import batch <br> - Only Redrock developers may now create a system wide announcement to campuses (thank you