Main Page: Difference between revisions

From Redrock Wiki

← Older edit
No edit summary
No edit summary
 
(85 intermediate revisions by the same user not shown)
Line 1: Line 1:
<div class="tcAnnouncement">
<!----------------------- Announcement ----------------------->
{{#fas:cloud}}&nbsp;&nbsp;&nbsp;&nbsp;<b>The 17th Annual Redrock Software Conference will be held from April 3 to April 5, 2024! [https://www.go-redrock.com/conference/ Click here for more information.]</b>
<div class="tcAnnouncement green" id='tca'>
{{#fas:newspaper}} [[TracCloud:_What's_New_for_2026-03|Click here]] to learn what's new in TracCloud for the month of March 2026.
</div>
</div>


<!----------------------- Welcome Message ----------------------->
<!----------------------- Welcome Message ----------------------->
<div class="tcWidget" style="min-width: 49%; max-width: 550px; float: left; margin-left: 0.2em; margin-right: 0.2em;">
<div class="tcWidgetPage">
<h2 style="margin:3px; font-size:120%; font-weight:bold;">Welcome to the Redrock Wiki!</h2>
<div style='text-align: center; margin-top: -1em;'>
<hr style="color:#e5e5e5">
==Welcome to the TracCloud User Manual!==
<div style="float: left; margin-right: 1em; margin-bottom: 1em">
[[file:Wiki.png|120px|Image: The Redrock logo.]]
</div>
</div>
This wiki contains information pertaining to TracCloud and the previous Trac 4.0 iteration of TutorTrac, AdvisorTrac, and FitnessTrac. The Redrock Wiki also contains information related to modules, such as SurveyTrac, Whiteboard, SAGE, TextAlerts, and Q2 for both versions of the Trac System.
<div style="float: left; margin-right: 1em;">
[[file:TracCloud_logo_full-color_REDROCK-01.jpg|280px|Image: The TracCloud logo.]]
</div>
This wiki contains documentation for TracCloud and its additional modules, such as [[TracCloud:_SurveyTrac|SurveyTrac]], [[TracCloud:_SAGE|SAGE Early Alerts]], [[TracCloud:_TextAlerts|TextAlerts]], [[TracCloud:_Success_Plans|Success Plans]], [[TracCloud:_Q2_Tables|Q2 Study Tables]], and more. To begin, select a page using the links below. If you have a question that can't be answered by the wiki, feel free to reach out to us at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] or by [https://helpdesk.go-redrock.com submitting a ticket.]
 
<div style="text-align: center; margin-top: 0.6em;">
 
<b>New Articles and Recently Updated</b><br>


To begin, select the page you would like to view from the navigation bar at the top or from the quick links on this page.
<div class="guideTabs">
[[TracCloudWhatsNew|{{#fas:newspaper}} What's New?]]
</div>
<div class="guideTabs">
[[TracCloud:_Career_Center_Management|{{#fas:briefcase}} Career Center]]
</div>
<div class="guideTabs">
[[TracCloud:_Appointment_Invites|{{#fas:calendar-days}} Appointment Invites]]
</div>
<div class="guideTabs">
[[TracCloud_Report:_Heatmap_Generator|{{#fas:table-cells}} Heatmap Generator]]
</div>
<div class="guideTabs">
[[TracCloud_Report:_Resource_Checkouts_per_Visit|{{#fas:chart-bar}} Resource Checkouts per Visit]]
</div>
<div class="guideTabs">
[[TracCloud:_Attendance_Tracking|{{#fas:file-lines}} Assessments]]
</div>
</div>
</div>
</div>


<!----------------------- TracCloud ----------------------->
<!-- User Manual Contents -->
<div class="tcWidget" style="min-width: 49%; float: right; margin-left: 0.2em; margin-right: 0.2em;">
<div class="tcWidgetPage">
<h2 style="margin:3px; font-size:120%; font-weight:bold;">TracCloud</h2>
<div style='text-align: center; margin-top: -1em;'>
<hr style="color:#e5e5e5">
===User Manual Contents===
<div style="text-align: center;margin-bottom: 1em">[[File:3745258.png|340px]]</div>
<div style="width: 100%; margin-bottom: 1em;">
<inputbox>
type=search
width=24
inline=true
break=no
buttonlabel=Search
placeholder=Search the TracCloud wiki!
searchfilter="[[Category:TracCloud]]"
</inputbox>
</div>
</div>
<div style="text-align: center">
 
<big>
<div style="float: left; width: 23.8%; min-width: fit-content;">
<i>Quick links:</i><br>
{{TracCloudGuideBasicsTOC}}<br>
[[TracCloudGuide|User Manual]] &#8226; [[TracCloudReports|Reports]] &#8226; [[TracCloudChangelog|Recent Changes]]<br>
{{TracCloudGuideListingsTOC}}<br>
[[TracCloudSAGE|SAGE]] &#8226; [[TracCloudSuccessPlans|Success Plans]] &#8226; [[TracCloudST|SurveyTrac]]<br>
[[TracCloudWB|Whiteboard]] &#8226; [[TracCloudQ2|Q2 Tables]] &#8226; [[TracCloudTA|Text Alerts]]<br>
[[TracCloudTech|Technical Documentation]]<br>
</big>
[[TracCloudStatus|Current TracCloud Status]]
</div>
</div>
<div style="float: left; width: 23.8%; margin-left: 0.975em; min-width: fit-content;">
{{TracCloudGuideProfileTOC}}<br>
{{TracCloudGuideHowToTOC}}<br>
</div>
</div>


<!----------------------- Reach out to us ----------------------->
<div style="float: left; width: 23.8%; margin-left: 0.975em; min-width: fit-content;">
<div class="tcWidget" style="min-width: 49%; float: left; margin-left: 0.2em; margin-right: 0.2em;">
{{TracCloudGuideGlobalTOC}}<br>
<h2 style="margin:3px; font-size:120%; font-weight:bold;">Where to find us and how to reach out</h2>
</div>
<hr style="color:#e5e5e5">


<div class="tcWidget">
<div style="float: left; width: 23.8%; margin-left: 0.975em; min-width: fit-content;">
<b>{{#fas:circle-question}} [https://helpdesk.go-redrock.com Submit a ticket on our helpdesk]</b>
{{TracCloudModulesTOC}}<br>
</div>
</div>


<div class="tcWidget">
<b>{{#fas:phone}} Call us at 877-303-7575</b>
</div>
</div>


<div class="tcWidget">
<!-- Tech Docs -->
<b>{{#fas:circle-question}} [mailto:helpdesk@go-redrock.com Email us at helpdesk@go-redrock.com]</b>
<div class="tcWidgetPage">
<div style='text-align: center; margin-top: -1em;'>
===Technical Documentation===
</div>
</div>


<div class="tcWidget">
<div class="categoryDynamic">
<b>{{#fas:circle-info}} [https://www.go-redrock.com/demo/ Schedule a TracCloud or Module Demo]</b>
{{TracCloudTechTOC}}
</div>
</div>


<div class="tcWidget">
'''[[TracCloud:_Mail_Server|{{#fas:envelope}} Mail Server]]''':  By configuring TracCloud with a mail server, you gain the ability to send automated and manual emails. This would include confirmation and reminders for appointments, SAGE referral notices, batch emails, and much more.
<b>{{#fas:circle-info}} [https://www.go-redrock.com/help-support/request-training/ Schedule a Training]</b>
 
'''[[TracCloud:_Student_Data_Import|{{#fas:file-import}} Data Imports]]''': Importing student data into TracCloud is an essential step in the configuration process. This typically includes student data and enrollment data, but can be expanded to include section schedule data and more.
 
'''[[TracCloudTechExport|{{#fas:file-export}} Data Exports]]''': Export data from your TracCloud instance for expanded reporting or for the purpose of synchronizing your data across different platforms.
 
'''[[TracCloudTechSSO|{{#fas:key}} Single Sign-on]]''': By setting up a single sign-on service with TracCloud, you give your students, faculty, and staff the ability to login with their campus credentials rather than local accounts.
 
'''[[TracCloudTechBarcode|{{#fas:barcode}} Barcode Scanners]]''': Barcode scanners and card readers can be used to speed up the kiosk login process for students, requiring that they simply scan their card rather than manually type in their ID.
 
'''[[TracCloud:_Custom_URL|{{#fas:link}} Custom URL]]''': Optionally use your own domain name to connect to your TracCloud instance (e.g., trac.school.edu instead of traccloud.go-redrock.com/school).
 
</div>
</div>


<div class="tcWidget">
<!---------------------- Reports -------------------->
<b>{{#fas:circle-info}} [https://www.go-redrock.com Visit our website]</b>
<div class="tcWidgetPage">
<div style='text-align: center; margin-top: -1em;'>
===Reports===
</div>
</div>
<div class="categoryDynamic collapsedDefault">
{{TracCloudReportsManagementTOC}}<br>{{TracCloudReportsPayrollTOC}}<br>{{TracCloudReportsRegistrationsTOC}} <br>{{TracCloudReportsScheduleTOC}}<br>{{TracCloudReportsSecurityTOC}}<br>{{TracCloudReportsStudentsTOC}}<br>{{TracCloudReportsModulesTOC}}
</div>
</div>


<!----------------------- Trac 4.0 ----------------------->
This portion of our wiki covers the individual reports available in the system, with descriptions and example screenshots showing what you can expect when you run the report on your own data. Open a category on the right to view the available reports in TracCloud.  
<div class="tcWidget" style="min-width: 49%; float: right; margin-left: 0.2em; margin-right: 0.2em;">
 
<h2 style="margin:3px; font-size:120%; font-weight:bold;">Trac 4.0 (Legacy)</h2>
* '''Management''': This category contains reports relating to class attendance, document usage, resources, and more.
<hr style="color:#e5e5e5">
 
<div style="text-align: center; margin-left: 1em; margin-bottom: 0.7em">[[File:Tt_black.png|50px]]</div>
* '''Payroll''': This category contains the primary payroll report in TracCloud, as well as a staff data report.
<div style="width: 100%;margin-bottom: 1em;">
 
<inputbox>
* '''Registrations''': This category contains reports relating to student registrations and grades.
type=search
 
width=24
* '''Scheduling''': This category contains reports relating to appointments, availabilities, and group rosters.
inline=true
 
break=no
* '''Security''': This category contains reports about user accounts and permissions throughout TracCloud.
buttonlabel=Search
 
placeholder=Search the Trac 4.0 wiki!
* '''Students''': This category contains reports about student data as well as student visits.
searchfilter="[[Category:Trac 4]]"
</inputbox>
</div>


<div style="text-align: center">
* '''Other Feature Topics''': This category is a collection of other report types relating to additional features and modules in TracCloud, such as SAGE, SurveyTrac, Success Plans, and more.
<big>
<i>Quick links:</i><br>
[[User_Manual|User Manual]] &#8226; [[Reports:Add_Favorite|Reports]] &#8226; [[NewsNewsletters|Newsletters]]<br>
[[FAQ|FAQ]] &#8226; [[TechInstall|Technical Documentation]] &#8226; [[SAGE|Modules]]
</big>
</div> <!-- Quick links div -->
</div> <!-- Trac 4.0 div -->


<b>[[TracCloud_Report:_Favorites|Instructions on saving and automating favorite reports can be found here.]]</b>


<div style='text-align: right;'>[[TracCloudInternal|<span style="color:#eeeeee">Internal</span>]]
</div>
</div>


<!----------------------- Reach out to us ----------------------->
<div class="tcWidgetPage">
<div style='text-align: center; margin-top: -1em;'>
===Where to Find Us===
</div>
<div style="text-align: center">
<div class="guideTabs">
[https://helpdesk.go-redrock.com {{#fas:circle-question}} Submit a ticket on our helpdesk]
</div>
<div class="guideTabs">
{{#fas:phone}} Call us at 480-752-8533
</div>
<div class="guideTabs">
[mailto:helpdesk@go-redrock.com {{#fas:circle-question}} Email us at helpdesk@go-redrock.com]
</div>
<div class="guideTabs">
[https://www.go-redrock.com/demo/ {{#fas:circle-info}} Schedule a TracCloud or Module Demo]
</div>
<div class="guideTabs">
[https://www.go-redrock.com/help-support/request-training/ {{#fas:circle-info}} Schedule a Training]
</div>
<div class="guideTabs">
[https://www.go-redrock.com {{#fas:circle-info}} Visit our website]
</div>
</div>
</div>
</div>
<div style='text-align: right;'>[[TracCloudInternal|<span style="visibility:hidden;">Internal</span>]]
__NOTOC__
__NOTOC__
[[Category:TracCloud Manual]]

Latest revision as of 15:50, 23 April 2026

Click here to learn what's new in TracCloud for the month of March 2026.

Welcome to the TracCloud User Manual!

Image: The TracCloud logo.

This wiki contains documentation for TracCloud and its additional modules, such as SurveyTrac, SAGE Early Alerts, TextAlerts, Success Plans, Q2 Study Tables, and more. To begin, select a page using the links below. If you have a question that can't be answered by the wiki, feel free to reach out to us at helpdesk@go-redrock.com or by submitting a ticket.

User Manual Contents

Technical Documentation

Tech Documentation

Mail Server: By configuring TracCloud with a mail server, you gain the ability to send automated and manual emails. This would include confirmation and reminders for appointments, SAGE referral notices, batch emails, and much more.

Data Imports: Importing student data into TracCloud is an essential step in the configuration process. This typically includes student data and enrollment data, but can be expanded to include section schedule data and more.

Data Exports: Export data from your TracCloud instance for expanded reporting or for the purpose of synchronizing your data across different platforms.

Single Sign-on: By setting up a single sign-on service with TracCloud, you give your students, faculty, and staff the ability to login with their campus credentials rather than local accounts.

Barcode Scanners: Barcode scanners and card readers can be used to speed up the kiosk login process for students, requiring that they simply scan their card rather than manually type in their ID.

Custom URL: Optionally use your own domain name to connect to your TracCloud instance (e.g., trac.school.edu instead of traccloud.go-redrock.com/school).

Reports

Management


Payroll


Registrations


Scheduling


Security


Students


Other Feature Topics

This portion of our wiki covers the individual reports available in the system, with descriptions and example screenshots showing what you can expect when you run the report on your own data. Open a category on the right to view the available reports in TracCloud.

  • Management: This category contains reports relating to class attendance, document usage, resources, and more.
  • Payroll: This category contains the primary payroll report in TracCloud, as well as a staff data report.
  • Registrations: This category contains reports relating to student registrations and grades.
  • Scheduling: This category contains reports relating to appointments, availabilities, and group rosters.
  • Security: This category contains reports about user accounts and permissions throughout TracCloud.
  • Students: This category contains reports about student data as well as student visits.
  • Other Feature Topics: This category is a collection of other report types relating to additional features and modules in TracCloud, such as SAGE, SurveyTrac, Success Plans, and more.

Instructions on saving and automating favorite reports can be found here.

Where to Find Us

Retrieved from "https://wiki.go-redrock.com/index.php?title=Main_Page&oldid=14875"