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{{DISPLAYTITLE:<span>User Manual</span>}}
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[[Category:Trac 4]]

Latest revision as of 10:19, 26 March 2024

    The legacy Trac 4.0 version of TutorTrac/AdvisorTrac/FitnessTrac is no longer receiving updates and will be end-of-life in 2025. Click here to schedule a TracCloud demo or reach out to sales@go-redrock.com for migration pricing or contract details.



New, easy to use interface
TracCloud features a modern, easy to use, and mobile-friendly interface, allowing you to easily find and manage your data as you need. Students, staff, and faculty will have a much easier time navigating through the system and accessing the data they need. The new dashboard offers many easy to access widgets to view and manage your data.

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New Features
Export almost any report into Excel. Static and dynamic QR codes for touchless-kiosk environments. Unlimited custom data fields in student records, visits, appointments, and more. Customizable views of listing pages. Student timelines. Twig and HTML-supported emails and system messages. Customizable log listing and kiosk views. Center descriptions. New reports. Student success plans as a new module, along with work plans for staff. The full list of changes couldn't fit in this article, and more is being added all the time. Relating to the schedule specifically, you'll find a new appointments listing, availability badges, custom search appointment links and QR codes, unlimited customizable max appointment rules, asynchronous appointment support, and more.

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Customizable
With Twig support, you can personalize system messages, upcoming appointment lists, emails, and more based on the users who are viewing/receiving them. From simple changes like greeting the user by name to completely changing an email based on if the related appointment was in-person or online, in a certain center, for a certain reason, even if a certain custom field in the student's profile has a specific value. This extends to the log listing and kiosks as well, where you can add or remove fields, rearrange the data that's displayed, and add custom formatting with HTML and Twig.

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Faster
Rewritten from the ground up hosted on AWS, using a MySQL database, TracCloud is faster in every way. This performance increase compared to Trac 4.0 can be noticed throughout the entire system, with reports being especially improved. Even the biggest reports in TracCloud load within a few seconds.

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Migrate Existing Data
Migrate your existing data from Trac 4.0, allowing you to pick up right where you left off. We'll work with you to plan out your migration, coordinating with your IT, and training your system administrators to get you started in TracCloud.

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Click here to schedule a TracCloud demo!



Student Search
First, go to Trac Navigation > Search Glass > Students. This will bring you to the students listing page. Next, click on the "List Options" button, then "Search".

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This will open a student search window with several tabs within it, each with different search criteria.

Above the search tabs, we have a “Search Option” drop-down menu. This allows us to search the entire student list, search the currently filtered list, remove students from the current list, or add them to the current list.

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Search Tabs

General Info

This tab allows you to search by general and demographic information. You can search using as many or as few of these fields as you want, depending on how specific you need to be to find the student(s).

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Visit Info

This tab allows you to search for students based on visit criteria. You can get fairly specific with this one, and we also see the wildcard option in use in this screenshot.

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Campus Custom Fields

The Campus Custom Fields tab allows you to search your custom student fields. More information about these fields can be found in our Custom Student Fields Newsletter

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Other Custom Info

This tab allows us to search for students who visited, had appointments, or accrued hours between a set date range, as well as by GPA.

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SAGE Referrals

The SAGE Referrals tab allows you to search for students that had referrals created for them. We can search based on information about the referral as well, such as the reason it was created, if it’s been processed, if the student was contacted, and more.

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Registration

This tab allows you to search for students by the courses they’re enrolled in, and information about the course. We can see in the screenshot below where the “…” range option is useful, searching for all students with grades between A and C.

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Appointments

With this tab we can search for students that meet specific appointment criteria.

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Documents

This tab allows users to search for students based on documents in their profile.

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