TracCloud: Documents: Difference between revisions

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! <h2 id="um-toc-hdr" style="margin:3px; font-size:120%; text-align:left; color:#000000; ">Document Contents</h2>
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| | [[TracCloudGuideGlobalDocs#Creating Document Types|Creating Document Types]]
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| | [[TracCloudGuideGlobalDocs#Assigning Document Type Access|Assigning Doc Type Access]]
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| | [[TracCloudGuideGlobalDocs#Uploading and Viewing Documents in Student Profiles|Student Documents]]
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| | [[TracCloudGuideGlobalDocs#Uploading and Viewing Documents in Appointments|Appointment Documents]]
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| | [[TracCloudGuideGlobalDocs#Document Upload Emails|Document Upload Emails]]
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| | [[TracCloudGuideGlobalDocs#Documents Listing|Documents Listing]]
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[[File:9998634.png|800px]]
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==Documents Listing==
In addition to accessing documents from appointments, or student/staff timelines, there's also a dedicated listing page for them. This can be accessed by going to <i>Other > Listings > Documents</i>. Documents can be uploaded here and manually linked to staff members as needed.<br><br>
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{{#lst:Template:TracCloudListingDescriptions|Hamburger_Menu}}
{{#lst:Template:TracCloudListingDescriptions|List_All}}
{{#lst:Template:TracCloudListingDescriptions|Power_Search}}
{{#lst:Template:TracCloudListingDescriptions|Saved_Searches}}
{{#lst:Template:TracCloudListingDescriptions|Selected}}
{{#lst:Template:TracCloudListingDescriptions|Views}}
{{#lst:Template:TracCloudListingDescriptions|Print}}
{{#lst:Template:TracCloudListingDescriptions|New_Record}}


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[[Category:TracCloud]]
[[Category:TracCloud]]

Revision as of 11:22, 27 April 2023


Document Contents

Creating Document Types
Assigning Doc Type Access
Student Documents
Appointment Documents
Document Upload Emails
Documents Listing
Document Types
Documents can be uploaded directly to student/staff accounts, appointments, visits, or even availabilities, allowing students to share worksheets or assignments they need assistance with, or for staff members to keep documents relating to specific students available for reference. These documents are assigned Types, these Types allow you to designate levels of access to different groups, based on what should or shouldn’t be visible to certain staff (or students themselves).

Creating Document Types

To create a new type, click the + icon and click on the name of the document type to rename it.
Other > Other Options > Preferences > Document Types

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Clicking the right-arrow opens a menu that allows you to choose who receives an email when a document of this type is uploaded.

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Assigning Document Type Access

Certain document types may need to be hidden or restricted for certain groups. Maybe they contain sensitive information, or the information simply isn’t relevant to all staff members. To edit this access, you’ll need to go to the permission group that you want to edit, and define which Document types they can access in the “Document Types” section.

Other > Other Options > Groups > [Permission Group Name] > Center Access

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Each Document Type can be assigned a different permission level by clicking on the colored icon. This cycles through the different options as described in the key above.


Uploading and Viewing Documents in Student Profiles

Uploading a document to a student profile can be accomplished by clicking Actions, then selecting the Document Type we need to upload.

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This will prompt you to upload the document, as well as input any notes that may be useful relating to this document.

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After the document has been uploaded, it will be visible within the student’s timeline tab. Accessing the document itself is as easy as clicking on the entry in the list, which will display a download link for the document as well as any notes that were previously entered. You may also edit the document notes here if needed, assuming your permission group allows it.

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Uploading and Viewing Documents in Appointments

Documents can also be uploaded directly to appointments or availabilities. With this ability, a student could upload an essay or worksheet that they need assistance with during the booking process, and their consultant could easily pull it up during the appointment. Alternatively, a document could be uploaded to the availability, allowing students to view it after booking the time slot.

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After the document has been uploaded, it will appear with the Document tab of the appointment. Multiple documents can be uploaded if needed.

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Document Upload Emails

When a document is uploaded to an appointment, an email can be automatically sent to the student, consultant, and/or center notifying them of this action. These emails support Twig and HTML, more information on utilizing Twig tags can be found in our dedicated Twig article.

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Documents Listing

In addition to accessing documents from appointments, or student/staff timelines, there's also a dedicated listing page for them. This can be accessed by going to Other > Listings > Documents. Documents can be uploaded here and manually linked to staff members as needed.

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Hamburger Menu

Every listing page in the Trac System features a hamburger menu with utilities to search for or interact with your list of records. Some of these options are specific to a certain listing/record-type, others are shared. The following list includes definitions for the hamburger menu options available on this listing, and how they can be utilized.

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  • List All
This option will show all records on the current listing. Some listings have an additional toggle for only showing "Active" records, such as Students and Registrations, which will still override a "List All" search if checked.


  • Power Search
This option provides a simple but powerful search utility to find the records you need. String together multiple searches, adding or removing results for each. Use Search Symbols to include ranges of data, and Save Searches for later use if needed. The search term 'blankornull' can be used to find all records with a value of nothing ("") or null ().
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  • Saved Searches
See Saved Searches for more information.


  • Selected...
The Selection Tool offers several options to filter and manage your records. More information on this feature can be found in its own dedicated article here.


  • Views
See Views for more information.


  • Print
Allows you to print the contents of the current listing, by extension this also allows you to export the current list as a PDF file.


  • New <Record>
Allows you to create a new record based on your selected listing.