Group Access-Admin/Modules

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    The legacy Trac 4.0 version of TutorTrac/AdvisorTrac/FitnessTrac is no longer receiving updates and will be end-of-life in 2025. Click here to schedule a TracCloud demo or reach out to sales@go-redrock.com for migration pricing or contract details.



New, easy to use interface
TracCloud features a modern, easy to use, and mobile-friendly interface, allowing you to easily find and manage your data as you need. Students, staff, and faculty will have a much easier time navigating through the system and accessing the data they need. The new dashboard offers many easy to access widgets to view and manage your data.

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New Features
Export almost any report into Excel. Static and dynamic QR codes for touchless-kiosk environments. Unlimited custom data fields in student records, visits, appointments, and more. Customizable views of listing pages. Student timelines. Twig and HTML-supported emails and system messages. Customizable log listing and kiosk views. Center descriptions. New reports. Student success plans as a new module, along with work plans for staff. The full list of changes couldn't fit in this article, and more is being added all the time. Relating to the schedule specifically, you'll find a new appointments listing, availability badges, custom search appointment links and QR codes, unlimited customizable max appointment rules, asynchronous appointment support, and more.

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Customizable
With Twig support, you can personalize system messages, upcoming appointment lists, emails, and more based on the users who are viewing/receiving them. From simple changes like greeting the user by name to completely changing an email based on if the related appointment was in-person or online, in a certain center, for a certain reason, even if a certain custom field in the student's profile has a specific value. This extends to the log listing and kiosks as well, where you can add or remove fields, rearrange the data that's displayed, and add custom formatting with HTML and Twig.

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Faster
Rewritten from the ground up hosted on AWS, using a MySQL database, TracCloud is faster in every way. This performance increase compared to Trac 4.0 can be noticed throughout the entire system, with reports being especially improved. Even the biggest reports in TracCloud load within a few seconds.

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Migrate Existing Data
Migrate your existing data from Trac 4.0, allowing you to pick up right where you left off. We'll work with you to plan out your migration, coordinating with your IT, and training your system administrators to get you started in TracCloud.

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Click here to schedule a TracCloud demo!



Group Access - Admin / Modules

Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Group Access > [Group] > Admin / Modules
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Allow User to Manage Resources
This preference, if activated, will add access to the “Resources” Listing for the selected group of users. The Resources Listing simply lists all available resources at your Subcenters, and allows users to edit Resource information as well as check items in and out to students. The Resources Listing, if activated, will be accessible through the Search Glass in the Trac Navigation bar.


Allow User to View Modifications Logs
This preference, if activated, allows the selected Group of users to view the Modification Logs, or Log Mods for short. The Log Mods are basically records kept of ALL actions taken on your Trac System. The time any “action” was taken is recorded, as well as what pages were accessed, and who (username and IP address) performed the action. Log Mods are highly beneficial for troubleshooting purposes, but not completely necessary for every campus.


Override Appt Rules (Deletions, Creations, etc.)
This preference, if activated, allows the selected Group of users to Override Appt Rules. Appointment Rules may include the Max # of Appointments made per week, Max # of appointments made per center, Max # of missed appointments, or Minimum of 24 hours previous to booking an Appointment, etc…Any of these rules may be broken by the selected Group, if this preference is activated. Be cautious of which groups you assign this privilege to, as typically, these Appointment rules exist for a reason.


Override Lock Visits
This preference, if activated, allows the selected Group of users to Override Locked Visits. Visits may be locked through a Center Profile Preference INFO – Preference: Autolock Visits older than (___) days), and activating this Preference will allow the selected Group to be able to edit Visit Data for Locked Records.


Allow User to Access Campus Custom Utilities
This preference, if activated, allows the selected Group of users to access the Campus Custom Utilities, located in the System Prefs. The Custom Utility contains important administrative utilities that can be used for advanced functions.


Allow User to Access System Prefs (must also be either a Center Admin or Sys Admin)
This preference, if activated, allows the selected Group of users to access the System Prefs Tab of the Utilities & Prefs menu. The System Prefs tab contains a variety of useful Administrative tools including the Campus Name preference, Current Term, Login Instructions, Message Types, Semester End/Start Dates, Standard Student Fields, and Watch List Indicators setup preferences.


Allow User to Access Payroll Reports
This preference, if activated, allows the selected Group of users to have Access to the Payroll category of Reports. Payroll reports typically deal with Work Reasons, Consultant Hours, Pay Rate, or any reports that involve Funds.


Allow User to Edit Consultants from Schedule
This preference, if activated, allows the selected Group of users to Edit Consultants’ Profiles from the Schedule. In the Personnel Listing on the left side, a “head and shoulder” icon will appear, allowing the selected Group of users to access a Consultant’s profile by clicking on this icon.


Allow User to Access Consultant Document Postings
This preference, if activated, allows the selected Group of users to be able to access Document Postings within Consultant Profiles. Documents can be uploaded directly to a Consultant record and can be recorded and tracked from the Consultant Profile.


WhiteBoard:Allow User to Create Online Sessions
This preference, if activated, gives the selected Group of Users access to the Management Functions of the add-on Whiteboard Module (contact Redrock support for more details – helpdesk@go-redrock.com). The Whiteboard Management Utility can be accessed through the TracMan icon in the Trac Navigation bar.


SurveyTrac:Allow Access to Surveys
This preference, if activated, gives the selected Group of Users access to the Management Functions of the add-on SurveyTrac Module. Access includes the ability to create surveys, edit surveys, or view existing surveys. The SurveyTrac Management Utility, if activated, can be located through the Trac Man icon in the Trac Navigation Bar.


SAGE:Allow Access to SAGE Management functions
This preference, if activated, gives the selected Group of Users access to the Management Functions of the add-on SAGE module. Access includes the ability to create referrals, edit referrals, or view existing referrals through the Sage Management Utility. The Sage Management Utility, if activated, can be located through the Trac Man icon in the Trac Navigation Bar.


SAGE:Allow User to view SAGE Referrals
This preference, if activated, allows the selected Group of Users to VIEW Sage Referrals specifically in a Student’s Profile. The SAGE tab will appear in a Student’s record, and a history of Referrals for the selected Student can be VIEWED directly from their Profile. If this preference is NOT active, the SAGE tab will not appear in a Student’s Profile.


SAGE:Restrict SAGE referrals to own
This preference, if activated, allows the selected Group of Users to only VIEW their OWN Sage Referrals specifically in a Student’s Profile. For example, if Consultant Jon Halter (member of the Consultant Group) had filled out Referrals for some of his students that came in for tutoring, he would only be able to VIEW the Referrals that he himself created, in the respective Student’s Profile.


SAGE:Allow User to Create/Edit SAGE Referrals
This preference, if activated, allows the selected Group of Users to both CREATE and EDIT Sage Referrals, specifically in a Student’s Profile. The SAGE tab will appear in a Student’s record, and a Referral for the selected Student can be CREATED directly from their Profile. Any existing Referrals can also be EDITED directly from the selected Student’s Profile.


SAGE:Allow User to define custom fields
This preference, if activated, gives the selected Group of Users the ability to define Custom Fields when creating Referrals. Custom Fields or Questions can be created to gather additional feedback either from the Consultant, Student, Faculty Member, or perhaps even a Dean or Counselor.


Text Alerts:Default Text to Student from Log Listing
Enter in this field the Default Text message that may be sent to Students directly from the Log Listing.


Text Alerts:Default Text to Consultant from Log Listing
Enter in this field the Default Text message that may be sent to Consultants directly from the Log Listing.


Text Alerts:Allow User to Generate Activation Code for Student
In order for students to receive Text Message notifications, they must first opt in to the program. To do this, an Activation code needs to be generated and sent from the student’s phone. This preference allows a user to generate that Activation Code for the student, so that they can opt in to the Text Alert Program.