TracCloudTechMail

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Revision as of 16:41, 28 January 2022 by Redrock (talk | contribs)

TracCloud Technical Documentation

• Contents

• Mail Server

• Data Import

• Data Export

• Single Sign-on

• Custom URL

• SFTP SSH Keys

• Migration from 4.0

• Training Resources


Configuring Mail Servers in TracCloud

TracCloud allows both anonymous, non-secure SMTP commutation as well as authenticated/secure SMTP messages. Office365 and Gmail mail servers are natively supported in addition to standard SMTP servers. In order to configure your mail server in TracCloud, we will need the following information:
  • Your mail server address
smtp.example.edu
  • Your mail server port number
25
  • Username (for authentication, if applicable)
traccloud
  • Password (if applicable)
Password123#
  • Send from address
traccloud@example.edu
Our IP addresses may need to be whitelisted to allow mail to be sent:
US-EAST-2:
3.131.165.220
3.19.197.146
US-WEST-2 (failover region):
44.240.53.205
54.203.123.16

For more information, reach out to us at helpdesk@go-redrock.com or submit a helpdesk ticket.

Alternatively, our Mail Server Service can be provided at an additional cost. Reach out to sales@go-redrock.com for more information.

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