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<b>More Questions?</b><br>
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If you have any questions about this or any other features, please feel free to let us know by emailing [mailto:helpdesk@go-redrock.com Helpdesk@go-redrock.com] or by [https://helpdesk.kayako.com submitting a ticket].<br>
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Revision as of 09:04, 21 April 2023


2023-04-11 | New Look for Availability Online or In-Person Settings

An update will be released soon that simplifies the look of online/in-person options within availabilities. This adjustment doesn't require you to make any changes to your existing availabilities, and will be applied automatically and seamlessly when released. This wiki article is just to make sure everyone is aware that these options will look slightly different in the near future.

The purpose of this new look is to accommodate a future third Meeting Type for Asynchronous availabilities. Keep an eye on our Wiki for more information on that at a later date! If you have any questions about this adjustment, don't hesitate to reach out to us with the contact information at the bottom of this article.

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This change also necessitates a slight visual adjustment to the appointment entry screen as well, with each selected modality appearing as a radio choice when booking or modifying these records.

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This new look is also intended to be more intuitive to use if you're unfamiliar with TracCloud's schedule. "Optional" and "Optional Chosen" are no longer needed, as you can directly chose the Default Type when applicable. To further clarify, the screenshots below compare the old availability types to their new equivalents.

In-person only
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New equivalent. The "Default Type" field cannot be modified.
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Online only
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New equivalent. The "Default Type" field cannot be modified.
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"Optional"
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New equivalent.
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"Optional Chosen"
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New equivalent.
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More Questions?
We hope that you found this article helpful, and as always if you have any questions about this or any other features, please feel free to let us know by emailing Helpdesk@go-redrock.com or by submitting a ticket.
Thank you for your continued support!