TechInstall

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Installation and Server Options

The Trac application is very easy to install. The Trac application is completely self-contained and the database and application are installed to the same folder. The Trac application can run on any Windows Operating System 2012 or newer. Your server should have a minimum 2GB RAM and 5-15GB available space. Your installation footprint will be much smaller, but you want to account for file backups, data import files, long-term growth of your data file, and file attachments.
Server Requirements
The Trac server is developed as a completely self-contained unit and can be installed and set up quickly even if your department does not have the support of the IT Department. Note that the Trac engine is designed to use as much of the processor resources as available. You may see usage peak in the 80 and 90 percentile when the application is being utilized.


System Requirements
Minimum Recommended
OS Any non-EOL version of Windows Any non-EOL version of Windows
CPU Passmark Single Thread Rating: 750 Passmark Single Thread Rating: 1100+
Cores 1 2
RAM 2GB 4GB
HDD 5GB available 15GB+ available (Based on DB size and how long backups & logs are stored for)


Installation Code
The Installation Code for your Trac application is generated for your unique installation. The code is partly based on your IP Address. The server IP Address MUST remain static for your installation code to remain valid and for your Trac application to continue to run.
Internal or External IP Address
The application can run off of an internal or external IP address, however, the type of access that is required will typically determine the address and domain where the Trac application is installed. If the application is not available off-campus, then students will not be able to schedule online appointments and staff will not be able to check information and run reports from anywhere.
Customizing the URL or Domain Name
All users access the Trac application through a web browser. By default, the URL will simply be the IP Address of the server (i.e. http://172.0.0.1) and the users will need to remember the IP Address or bookmark the address. Most will prefer to set up a DNS to access the site, such as http://trac.college.edu. The DNS is set up with the Network Administrators at your college or university.
Backup and Restoration
It is recommended that a daily backup be made of the Trac data file. This process may be handled by your campus' own software. There is a single data file that needs to be backed up and is found in your installation directory. If necessary, all of the Trac application files other than the data file may be reinstalled from CD or via download.
Moving to a New Server
Moving the application from one server to another can be a simple operation, but there are several factors that need to be kept in mind. Stunnel, Email Relay, cURL, and Winserv may need to be reconfigured on the new server, and a new activation code will be needed. We generally recommend scheduling a time to screen-share with us throughout this process, as we would be happy to assist in making this transition as smooth as possible. A time can be scheduled through our Training Request form (hover over 'Support' at the top of this page).
Installing on a Virtual Server
The Trac application runs fine in a virtual environment. Your virtual system must meet, or exceed, the minimum Server Requirements for your Trac application to function.
REDROCK SOFTWARE CORPORATION IS NOT LIABLE FOR LOSS OF DATA FOR ANY REASON

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