TracCloud: Success Plans: Difference between revisions
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This article will go into detail on what options are available for managing your Success Plans, including how to create them, assigning Plans to students, and reporting on that data. | This article will go into detail on what options are available for managing your Success Plans, including how to create them, assigning Plans to students, and reporting on that data. | ||
<hr> | <hr> | ||
==<b>Creating | ==<b>Creating Success Plans</b>== | ||
To create your first Success Plan, go to <i>Other > Success Plans</i>, which will take you to the Success Plans listing, then continue to the <i>Hamburger menu {{#fas:bars}} > New Success Plan</i>. Give your Success Plan a name and save, then review the following options. | |||
[[File:9280588.png|900px]] | |||
<hr> | |||
<!-------------------------------------- Steps --------------------------------------> | |||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Steps</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
[[File: | [[File:5023795.png|900px]]<br><br> | ||
* <b>Plan Name</b> | * <b>Plan Name</b> | ||
::This is the name of the Success Plan that you will be assigning to students. This is also visible to students on the dashboard when viewing progress<br><br> | ::This is the name of the Success Plan that you will be assigning to students. This is also visible to students on the dashboard when viewing progress.<br><br> | ||
* <b>Duplicate and edit this plan</b> | |||
::This will allow you to create a copy of this plan. For example, if you create new plans on a yearly basis, you can copy last year's plan as a starting point to edit this year.<br><br> | |||
* <b>Date Mode</b> | * <b>Date Mode</b> | ||
::This option determines how the <i>Due in Days</i> | ::This option determines how the <i>Due in Days</i> field of your steps is calculated. <b>Relative to Plan Start</b> is the most common option, meaning the student would have 3 days to complete the first step in the screenshot above starting when they were first assigned the plan. <b>Relative to Term Start</b> is based on the semester start date instead. If your term started on Jan 1st and the student was assigned the Success Plan on the 2nd, they still need to complete the first Step by Jan 3rd. <b>Fixed</b> allows you to specify a static deadline for each Step.<br><br> | ||
* <b>Inactive</b> | * <b>Inactive</b> | ||
::If this is checked, the Plan will be deactivated and won't be available to select going forward until it is reactivated. No data is deleted by checking this box, so this is preferred instead of deleting the entire Plan. | ::If this is checked, the Plan will be deactivated and won't be available to select going forward until it is reactivated. No data is deleted by checking this box, so this is preferred instead of deleting the entire Plan.<br><br> | ||
* <b>Recompute all related plans' progress</b> | |||
::Clicking this will refresh all plans to ensure they are up-to-date. This is unlikely to be needed outside of specific use-cases, such as importing visits. | |||
Click on the <b>New Step</b> button to create your first | Click on the <b>New Step</b> button to create your first step. Based on which <b>Step Type</b> you choose, the rest of the options on this page can differ. | ||
[[File: | [[File:4825692.png|700px]]<br><br> | ||
* <b>Days from Plan Start</b> or <b>Date</b> | * <b>Days from Plan Start</b> or <b>Date</b> | ||
::This allows you to specify when this | ::This allows you to specify when this step needs to be completed. You will specify the number of days if one of the <i>relative</i> Date Modes is used, or specify a due date date if the <i>fixed</i> Date Mode is chosen.<br><br> | ||
* <b>Step Type</b> | * <b>Step Type</b> | ||
::This option is where you define what criteria must be met for the Step to be marked as completed. Depending on which option you choose, additional options will be made available to further specify what the student must complete. E.g., if you select <i>Visit</i> as the type, you can set which Center the student needs to visit. | ::This option is where you define what criteria must be met for the Step to be marked as completed. Depending on which option you choose, additional options will be made available to further specify what the student must complete. E.g., if you select <i>Visit</i> as the type, you can set which Center the student needs to visit. | ||
:::<b>Visit</b> - Based on the student's visit. You can choose which Center, Reason, Consultant, and Section/Course List must be selected for the visit to count towards Plan completion. | :::<b>Visit</b> - Based on the student's visit. You can choose which Center, Reason, Consultant, and Section/Course List must be selected for the visit to count towards Plan completion. It's also possible to set a minimum duration to count. Any fields that are left blank will not be used when determining if a visit counts towards the completion of the step. | ||
:::<b>Survey</b> - This is based on the student responding to a specified survey. [[TracCloudST|Click here for more information on SurveyTrac.]] | :::<b>Survey</b> - This is based on the student responding to a specified survey. [[TracCloudST|Click here for more information on SurveyTrac.]] | ||
:::<b>Document</b> - The student will need to upload a document of the specified type to an appointment for this to be marked as completed. [[TracCloudGuideGlobalDocs|Click here for more information on Documents.]] | :::<b>Document</b> - The student will need to upload a document of the specified type to an appointment for this to be marked as completed. [[TracCloudGuideGlobalDocs|Click here for more information on Documents.]] | ||
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[[File:3799967.png|700px]]<br><br> | [[File:3799967.png|700px]]<br><br> | ||
* <b>Override Step Description</b> | |||
::By default, a description for the step will be generated based on the fields entered on the previous tab. This field can be used to override this description if you want to enter something else.<br><br> | |||
* <b>Override Confirmation for this Step</b> | * <b>Override Confirmation for this Step</b> | ||
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::This will show a reminder to the student in the form of an announcement on the dashboard. The text here can also be customized if you want to provide more specific instructions. | ::This will show a reminder to the student in the form of an announcement on the dashboard. The text here can also be customized if you want to provide more specific instructions. | ||
::[[File:8867433.png|600px]] | ::[[File:8867433.png|600px]] | ||
</div> | |||
<hr> | <hr> | ||
= | <!-------------------------------------- Dashboard Display --------------------------------------> | ||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Dashboard Display</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
Students can be shown information about their Success Plans on their dashboard. The information and formatting contained here can be customized to more clearly inform students of their Plan and show the current status of each Step. The screenshot below is the student dashboard with the default display configuration. | Students can be shown information about their Success Plans on their dashboard. The information and formatting contained here can be customized to more clearly inform students of their Plan and show the current status of each Step. The screenshot below is the student dashboard with the default display configuration. | ||
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[[File:9762540.png|900px]] | [[File:9762540.png|900px]] | ||
</div> | |||
<hr> | <hr> | ||
= | <!-------------------------------------- Emails --------------------------------------> | ||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Emails</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
Emails can be sent to users upon assignment and completion of a Plan, and to act as reminders for individual steps if the due date is approaching. These emails can utilize Twig to display additional information and add logic to the contents of the email itself. [[TracCloudGuideProfilePrefsTwig|More information on Twig can be found here.]] | Emails can be sent to users upon assignment and completion of a Plan, and to act as reminders for individual steps if the due date is approaching. These emails can utilize Twig to display additional information and add logic to the contents of the email itself. [[TracCloudGuideProfilePrefsTwig|More information on Twig can be found here.]] | ||
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<big>Available Twig Tags:</big> | <big>Available Twig Tags:</big> | ||
{{#lst:TracCloudGuideProfilePrefsTwig|SPTags}} | {{#lst:TracCloudGuideProfilePrefsTwig|SPTags}} | ||
</div> | |||
<hr> | <hr> | ||
= | <!-------------------------------------- Options --------------------------------------> | ||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Options</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
The second to last tab in your Success Plan Type is <i>Options</i>. This contains various options to fine-tune the functionality of this Success Plan. | The second to last tab in your Success Plan Type is <i>Options</i>. This contains various options to fine-tune the functionality of this Success Plan. | ||
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* <b>Plan / Step Reminder Options</b> | * <b>Plan / Step Reminder Options</b> | ||
::Multiple reminder emails can be sent as the due date of a Step/Plan approaches. Use these options to determine when those reminders are sent relative to the due date of each Step/Plan. | ::Multiple reminder emails can be sent as the due date of a Step/Plan approaches. Use these options to determine when those reminders are sent relative to the due date of each Step/Plan. Students will only receive reminders for their current incomplete step. If they do not complete the step, they will not receive reminders for the next step until the previous step is marked as completed. | ||
</div> | |||
<hr> | <hr> | ||
= | <!-------------------------------------- Subplans--------------------------------------> | ||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Chain a Sub Plan</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
Additional plans can be initiated based on the completion of the current plan. There are two options on this tab, <b>Specific Sub Plan</b>, which allows a simple selection of a follow-up plan to be chosen, and <b>Conditional Sub Plan</b>. The latter provides additional flexibility for determining if a Plan should be assigned, and what plan that should be. | Additional plans can be initiated based on the completion of the current plan. There are two options on this tab, <b>Specific Sub Plan</b>, which allows a simple selection of a follow-up plan to be chosen, and <b>Conditional Sub Plan</b>. The latter provides additional flexibility for determining if a Plan should be assigned, and what plan that should be. | ||
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<b><nowiki>{{ setResultActions('NextPlanID', '#') }}</nowiki></b> is used to assign a follow-up Success Plan. # should be replaced with the sequence number of the Plan you want to assign. This should be wrapped in Twig logic to determine your criteria for what new Plan should be assigned. [[TracCloudGuideProfilePrefsTwig|More information on how you can utilize Twig can be found here.]] | <b><nowiki>{{ setResultActions('NextPlanID', '#') }}</nowiki></b> is used to assign a follow-up Success Plan. # should be replaced with the sequence number of the Plan you want to assign. This should be wrapped in Twig logic to determine your criteria for what new Plan should be assigned. [[TracCloudGuideProfilePrefsTwig|More information on how you can utilize Twig can be found here.]] | ||
</div> | |||
<hr> | |||
==<b>Using Success Plans</b>== | |||
Assigning plans to students, providing access to your staff, and running reports. | |||
<hr> | <hr> | ||
= | <!-------------------------------------- Assigning plans --------------------------------------> | ||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Assigning and Managing Success Plans for Students</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
Plans can be assigned to individual students from the <i>Success Plans</i> tab of their profile. Click on <b>Assign Plan to Student</b> and choose the Plan type that you want to use. This page also lists the current and past Plans for this student, including assigned/due date, completion status, term, and more. Clicking the pencil icon on the left provides quick access to that Plan's options. | Plans can be assigned to individual students from the <i>Success Plans</i> tab of their profile. Click on <b>Assign Plan to Student</b> and choose the Plan type that you want to use. This page also lists the current and past Plans for this student, including assigned/due date, completion status, term, and more. Clicking the pencil icon on the left provides quick access to that Plan's options. | ||
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[[File:3594528.png|700px]] | [[File:3594528.png|700px]] | ||
</div> | |||
<hr> | <hr> | ||
= | <!-------------------------------------- Group Permissions --------------------------------------> | ||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Group Permissions</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
In order to give a staff member the ability to manage Success Plan types, they must be given access to the Success Plan Table. Go to <i>Other > Other Options > Groups > [The group you want to modify] > Admin / Modules > Table Access > Add "Success Plans" > Save</i>. You can use the colored icon to determine what level of access is provided, as with other tables. | In order to give a staff member the ability to manage Success Plan types, they must be given access to the Success Plan Table. Go to <i>Other > Other Options > Groups > [The group you want to modify] > Admin / Modules > Table Access > Add "Success Plans" > Save</i>. You can use the colored icon to determine what level of access is provided, as with other tables. | ||
[[File:6696128.png|900px]] | [[File:6696128.png|900px]] | ||
</div> | |||
<hr> | <hr> | ||
= | <!-------------------------------------- Staff and Faculty Dashboard --------------------------------------> | ||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Staff and Faculty Dashboard</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
If a Success Plan has been assigned to a Consultant or Faculty (and that user has access to the Success Plans table), a new widget will be visible on the dashboard allowing quick access to student Plans. This can be filtered by Status, Date, and Type. Each entry can be clicked on to view the full Success Plan entry page for further management. | If a Success Plan has been assigned to a Consultant or Faculty (and that user has access to the Success Plans table), a new widget will be visible on the dashboard allowing quick access to student Plans. This can be filtered by Status, Date, and Type. Each entry can be clicked on to view the full Success Plan entry page for further management. | ||
[[File:3274148.png|700px]]<br><br> | [[File:3274148.png|700px]]<br><br> | ||
</div> | |||
<hr> | <hr> | ||
= | <!-------------------------------------- Reports --------------------------------------> | ||
<div style="float: left; margin-top: 0em; margin-bottom: 1em"><big><b>Success Plans Report</b></big></div><div class="mw-collapsible mw-collapsed"> | |||
<br><br> | |||
{{:TracCloudReportsSP01}} | {{:TracCloudReportsSP01}} | ||
</div> | |||
<hr> | <hr> | ||
For information on purchasing the Success Plans Module, reach out to [mailto:sales@go-redrock.com sales@go-redrock.com]<br> | For information on purchasing the Success Plans Module, reach out to [mailto:sales@go-redrock.com sales@go-redrock.com]<br> | ||
For Success Plans functionality questions, reach out to [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] | For Success Plans functionality questions, reach out to [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] | ||
[[Category:TracCloud]] | [[Category:TracCloud]] |
Revision as of 15:49, 11 July 2023
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Success Plans The Success Plan module allows you to track students' progress in their Success Plans. Each Success Plan contains Steps for students to complete. Each Step represents a type of task, such as visiting a center, responding to a survey, uploading a document, and more. Success Plans can additionally be chained together, prompting a new Plan to be created when one Plan is completed. This article will go into detail on what options are available for managing your Success Plans, including how to create them, assigning Plans to students, and reporting on that data. Creating Success PlansTo create your first Success Plan, go to Other > Success Plans, which will take you to the Success Plans listing, then continue to the Hamburger menu > New Success Plan. Give your Success Plan a name and save, then review the following options. Steps
Dashboard Display
Students can be shown information about their Success Plans on their dashboard. The information and formatting contained here can be customized to more clearly inform students of their Plan and show the current status of each Step. The screenshot below is the student dashboard with the default display configuration. The default value for this tab can be loaded by clicking the clipboard icon in the top-left corner of this menu. Both Twig and HTML can be used to personalize this. Header displays once at the top of this form, and is expected to contain instructions or details on their Success Plan. Line Display repeats for each Step the student has been assigned, using Twig to determine if the formatting needs to change for each entry. Footer Display is the final block of text in this menu. If these fields are left blank, the Success Plan widget will not be shown on the student dashboard at all. Emails
To create your first email, click the New Email button. This will show you the following menu where you can select your recipients, as well as specify the subject, body, and optional SMS text of this email. Sending SMS texts requires the TextAlerts Module. The Recipients field can use Twig tags such as {{Student.Email}} to automatically use the correct address. The second tab within each email is Options, this can be used to determine the context that should prompt this email to send. Available Twig Tags:
Options
Chain a Sub Plan
Additional plans can be initiated based on the completion of the current plan. There are two options on this tab, Specific Sub Plan, which allows a simple selection of a follow-up plan to be chosen, and Conditional Sub Plan. The latter provides additional flexibility for determining if a Plan should be assigned, and what plan that should be. {{ setResultActions('NextPlanID', '#') }} is used to assign a follow-up Success Plan. # should be replaced with the sequence number of the Plan you want to assign. This should be wrapped in Twig logic to determine your criteria for what new Plan should be assigned. More information on how you can utilize Twig can be found here. Using Success PlansAssigning plans to students, providing access to your staff, and running reports. Assigning and Managing Success Plans for Students
Plans can be assigned to individual students from the Success Plans tab of their profile. Click on Assign Plan to Student and choose the Plan type that you want to use. This page also lists the current and past Plans for this student, including assigned/due date, completion status, term, and more. Clicking the pencil icon on the left provides quick access to that Plan's options. After creating a new Plan for the student (or opening an existing one), you will find the following options. This includes basic details about the student, their plan details such as due date and progress, the assigned consultant, faculty, and term, and the individual steps. The options available within each Step can differ based on your Plan options. Override Completion allows you to specify if and when a Step was completed, bypassing TracCloud's automated tracking. Completion Confirmed is used to confirm that this Step has been concluded, allowing it to count towards Plan completion percentage. Notes can be used for any purpose to record additional information regarding each Step. Success Plans can also be assigned to multiple students at once from the Student Listing. Go to Students > Search for your selection of students > Hamburger menu > Assign Success Plan. Group Permissions
Staff and Faculty Dashboard
If a Success Plan has been assigned to a Consultant or Faculty (and that user has access to the Success Plans table), a new widget will be visible on the dashboard allowing quick access to student Plans. This can be filtered by Status, Date, and Type. Each entry can be clicked on to view the full Success Plan entry page for further management. Success Plans Report
The Success Plans report found in Reports > Success Plans allows you to view a list of student success plans, along with their status, completion percentage, additional student information, and more.
For information on purchasing the Success Plans Module, reach out to sales@go-redrock.com |