TracCloud: System Preferences: Difference between revisions

System Preferences
These preferences are global and affect all profiles within your TracCloud instance. The System Preferences tab contains basic information about your campus and a couple default values that profiles can fall back to if needed.
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Center Name

This is the campus name for your Trac System. Appears in the top-right corner of your dashboard.

Center Email

Effectively a fallback email address. If an email needs to be sent, but the account/profile doesn’t have an email address configured, this will be used instead.

Name for your Client

Determines the phrasing of clients in TracCloud, “Student,” “Tutee,” “Client,” etc.

Name for your Facility

The phrase for your Facility type, “Center,” Institution,” “Campus,” etc.

Colors

Determines the color of your navigation bar and accent colors, allowing you to match the color-scheme to your campus website. Clicking on these fields also brings up an interactive color picker if you don’t have the hex value available.

Image

Upload your campus logo here. This will display faded into the background of TracCloud.

Screenshot: Withdraw Codes and Appointment Statuses.

Withdraw Codes

This is where you can specify the withdrawn/dropped statuses for student enrollments. During the import process, if a student’s registration grade contains one of these codes, the enrollment will be deactivated.

Withdraw via Which Field

Determines if the withdraw code is calculated based on Grade or the Registration Status field.

Deactivate when not imported

Deactivates registrations in the event that they’re not found in the most recent import file.

Appointment Statuses

These statuses are used when a profile doesn’t already have appointment statuses defined.

Delete Status

Appointments that are deleted are changed to this status automatically.

Calc Missed Appointments Since

Calculate total missed appointments since this date, used for blocking students from booking appointments if they’ve excessively missed past sessions. This preference is only used if the profile doesn’t already have a Calc Missed Appointments Since value defined (Profile Prefs > Scheduling).

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Default Online Options

When an appointment/availability is designated as Online, you’re provided the option of choosing a URL for the appointment to take place in. This would typically be the staff member’s assigned static link (found in their profile), but you can also have a few preset options as defined in this field. A staff member selecting one of these options can then easily swap out the “SESSIONID” with their actual session ID.

“Whiteboard” is used for our Whiteboard module and shouldn’t be changed if the module is in use.

Additional Online Locations

This allows you to specify that certain locations are online with wildcards. For example, if you have an optional online/in-person availability with a location set to “zoom.us/example,” you can define “*zoom.us*” as online in this preference so that location is removed if the student choses In-Person.

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Setting for Report Unable to Find Appointment

This adds a utility to the Search for Availability screen allowing staff and students to report that they weren’t able to find an availability that works for them.

Off disables this functionality.

Standard provides a standard form where students can write out what they searched for and what they did (or didn’t) find. These reports can later be reviewed and managed by staff with the appropriate permissions.

Custom lets you enter a custom URL that students will be taken to after selecting the “Report Unable to Find an Appointment” button.

Default start time on calendar and number of hours to show on calendar

This allows you to set default visible calendar hours for new staff accounts. This can be overridden by individual staff accounts setting their own calendar time.

@@ Line 62: / Line 62: @@
 ::This allows you to specify that certain locations are online with wildcards. For example, if you have an optional online/in-person availability with a location set to “zoom.us/example,” you can define “*zoom.us*” as online in this preference so that location is removed if the student choses In-Person.<br>
-[[File:6160177.png|800px]]<br><br>
+[[File:2446678.png|800px]]<br><br>
-This adds a utility to the <i>Search for Availability</i> screen allowing staff and students to report that they weren’t able to find an availability that works for them.<br>
+* <b>Setting for Report Unable to Find Appointment</b>
+::This adds a utility to the <i>Search for Availability</i> screen allowing staff and students to report that they weren’t able to find an availability that works for them.<br>
-* <b>Off</b> disables this functionality.<br>
-* <b>Standard</b> provides a standard form where students can write out what they searched for and what they did (or didn’t) find. These reports can later be reviewed and managed by staff with the appropriate permissions.<br>
-* <b>Custom</b> lets you enter a custom URL that students will be taken to after selecting the “Report Unable to Find an Appointment” button.
+::* <b>Off</b> disables this functionality.<br>
+::* <b>Standard</b> provides a standard form where students can write out what they searched for and what they did (or didn’t) find. These reports can later be reviewed and managed by staff with the appropriate permissions.<br>
+::* <b>Custom</b> lets you enter a custom URL that students will be taken to after selecting the “Report Unable to Find an Appointment” button.<br><br>
+* <b>Default start time on calendar and number of hours to show on calendar</b>
+::This allows you to set default visible calendar hours for new staff accounts. This can be overridden by individual staff accounts setting their own calendar time.

TracCloud: System Preferences: Difference between revisions

From Redrock Wiki

Revision as of 15:22, 14 April 2022

Global Preferences