<code>traccloud.go-redrock.com/SCHOOL</code> (Default)<br>
...s some additional configuration in your DNS settings and coordination with Redrock Software. Two CNAME records will need to be created, <b>school.edu</b> is b
...
2 KB (376 words) - 18:47, 25 November 2024
By default, Redrock will provide a single username and password to access your campus SFTP dire
'''id_rsa.pub''' is your public key, which should be provided to Redrock Software.
...
2 KB (357 words) - 18:44, 25 November 2024
...ach out to your assigned Redrock contact. This entire page only applies if Redrock doesn't already host your Trac 4.0 system.<br><br>
...
1 KB (186 words) - 18:54, 25 November 2024
| style="vertical-align:top; font-size:100%; " | Redrock tech support and your campus IT contact will need to work together to set u
...uires some communication between your campus authentication server and the Redrock SAML Proxy server.
...
5 KB (863 words) - 22:58, 5 February 2025
<h2 style="margin:3px; font-size:120%; font-weight:bold;">Welcome to the Redrock Wiki!</h2>
[[file:Wiki.png|120px|Image: The Redrock logo.]]
...
5 KB (590 words) - 17:01, 7 April 2025
If you are HOSTED by Redrock the updates are super easy to take care of – all we need is to decide on a
...lication that allows mouse and keyboard control. Once we are connected the Redrock Tech will apply the latest the updates and once completed, we will bring th
...
4 KB (716 words) - 17:08, 26 March 2024
We can be reached at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com]
'''With Redrock Software's Assistance'''
...
7 KB (1,106 words) - 21:24, 17 December 2024
...o: example@school.edu." Reach out to [mailto:sales@go-redrock.com sales@go-redrock.com] for more information.
'''With Redrock Software's Assistance'''
...
5 KB (815 words) - 18:49, 25 November 2024
...splay information on new features and upcoming events. Feed is provided by Redrock Software.
Used only by Redrock Software. Will force the application to reload certain pages after updates
...
4 KB (593 words) - 17:05, 26 March 2024
Redrock support will be able to assist you in configuring TracFlows upon request. O
...helpdesk.go-redrock.com] or at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] and we'll walk you through the rest. We will work with you to determin
...
9 KB (1,124 words) - 15:18, 9 April 2025
...eciding on an identifier, this cannot be changed without the assistance of Redrock software. Photos must be uploaded as .png or .jpg files.</span><br><br>
...e 'Name of Student Photo File' field. In either case, [https://helpdesk.go-redrock.com/ reach out to us for assistance in setting this up].
...
2 KB (281 words) - 19:58, 21 March 2025
...stem, create a CNAME record pointing to <span style="color:red">rscprxy.go-redrock.com</span> and provide an Apache X509-compatible certificate and key to us.
...nel) may be installed on your Trac System server. The latter is what we at Redrock are able to offically support.
...
8 KB (1,175 words) - 17:19, 26 March 2024
...il you receive an Activation Code from Redrock Software. Email HelpDesk@Go-Redrock.com with the Sequence number found at the top of the Center Profile record.
...
2 KB (249 words) - 17:20, 26 March 2024
...these options but aren't confident or comfortable using them, reach out to Redrock Software for guidance.
...system has many duplicate records that need to be addressed, reach out to Redrock Software for assistance as we may be able to automatically merge records fo
...
5 KB (817 words) - 18:49, 25 November 2024
Happy holidays from Redrock Software!
...
2 KB (313 words) - 22:55, 22 November 2024
# Email the scanned data to [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] along with the matching Student ID or Barcode
Redrock Software will use the supplied information to create a script that will mod
...
5 KB (803 words) - 17:03, 26 March 2024
...t Time, Location, etc…(contact Redrock support for more details support@go-redrock.com)
...(for this example, 38,824 students). If such a situation does occur, email Redrock for assistance.
...
8 KB (1,350 words) - 17:10, 26 March 2024
...assword for your users and students to log in to the Trac system, however, Redrock Software Corporation recommends utilizing and LDAP, Active Directory, or ot
...entication system. When the correct settings are found with the LDAP Tool, Redrock Software will need a screen shot of the correct configuration settings to c
...
5 KB (908 words) - 17:06, 26 March 2024
...ilize this, reach out to us at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com]<br><br>
...
6 KB (796 words) - 15:25, 25 November 2024
The Redrock Newsletters give users a focused look at unique Trac System features or uti
...Helpdesk@Go-Redrock.com] or by submitting a ticket on [https://helpdesk.go-redrock.com our helpdesk].
...
2 KB (306 words) - 17:08, 26 March 2024