TracCloudStatus

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TracCloud is currently online and operating normally.


History:

January:

2025-01-18 - 🟑 Intermittent errors for 15-20 minutes.

2025-01-14 - 🟑 Job server limitations, scheduled events such as imports ran late.

2025-01-13 - πŸ”΄ TracCloud down, forbidden error, from 3:10PM - 3:49PM MST.

December:

2024-12-12 - 🟑 Intermittent errors, resolved at 8:23am PST.

November:

October:

2024-10-25 - 🟑 Certain TracCloud pages not loading between 4:00pm and 4:45pm MST.

2024-10-21 - 🟑 Intermittent errors, resolved at 8:30am MST.

2024-10-17 - 🟑 Intermittent errors and slowness, resolved at 7:30am MST.


2024-10-09 - πŸ”΄ TracCloud inaccessible, resolved at 2:01pm MST.



2024-10-08 - πŸ”΄ TracCloud inaccessible, starting at 10:50am MST.


September:

2024-09-25 - 🟑 Some TracCloud instances rarely experienced 500 errors. Resolved around 10:30am MST.

2024-09-23 - 🟑 System slowness around 12:00pm MST.

2024-09-23 - 🟑 Automated emails (auto report emails, reminder emails, etc) not sending. Resolved around 9:00am MST.

2024-09-19 - 🟑 Reason categories not working correctly. Resolved at 7:14am MST.


2024-09-16 - πŸ”΄ TracCloud SAML logins failing beginning at 1:08pm, TracCloud down at 1:40pm, both resolved at 2:18pm MST.

2024-09-12 - 🟠 TracCloud periodically running slowly between August 29th and September 12th.

2024-09-11 - πŸ”΄ TracCloud 502/504 errors or slowness, resolved at 9:00am MST.

August:

2024-08-15 - πŸ”΄ TracCloud slowness or timeout errors between 3:00pm and 3:30pm and 4:20pm to 4:34pm MST.

2024-08-09 - πŸ”΄ TracCloud sporadically inaccessible with 503 and 504 errors between 10:48am and 11:20am MST.

July:

2024-07-11 - 🟑 Reason drop-down on search availability widget not working on some TracCloud instances between 10:49am and 11:31am MST.

June:

May:

2024-05-31 - 🟑 TracCloud job server down, causing automated emails and processes to run late.

2024-05-22 - 🟠 502 Bad Gateway error from 11:45am to 11:51am MST.

April:

2024-04-23 - 🟑 AWS errors preventing many features from working as expected. Resolved at 7:45am MST.

2024-04-22 - 🟑 Appointment statuses not displaying in appointments over the weekend. Resolved on Monday at 8:29am MST.

2024-04-11 - 🟑 Reminder emails not sending for some instances. Resolved at 5:32pm MST.

March:

February:

2024-02-15 - πŸ”΄ SAML error 500 preventing SSO login between 2:00pm and 2:30pm MST.

2024-02-13 - πŸ”΄ SAML errors preventing SSO login, resolved at 8:00am MST.

2024-02-12 - 🟑 Registration lists displayed when booking appointments, logging in, etc not functioning correctly starting at 2:57pm. Most issues resolved at 3:13pm MST, quick visit section selection and badge section selection resolved at 3:57pm.

2024-02-02 - πŸ”΄ SAML SSO logins failing from 2:35pm to 2:49pm MST.


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