TracCloudStatus
From Redrock Wiki
January:
2025-01-18 - π‘ Intermittent errors for 15-20 minutes.
2025-01-14 - π‘ Job server limitations, scheduled events such as imports ran late.
2025-01-13 - π΄ TracCloud down, forbidden error, from 3:10PM - 3:49PM MST.
December:
2024-12-12 - π‘ Intermittent errors, resolved at 8:23am PST.
November:
October:
2024-10-25 - π‘ Certain TracCloud pages not loading between 4:00pm and 4:45pm MST.
2024-10-21 - π‘ Intermittent errors, resolved at 8:30am MST.
2024-10-17 - π‘ Intermittent errors and slowness, resolved at 7:30am MST.
2024-10-08 - π΄ TracCloud inaccessible, starting at 10:50am MST.
September:
2024-09-25 - π‘ Some TracCloud instances rarely experienced 500 errors. Resolved around 10:30am MST.
2024-09-23 - π‘ System slowness around 12:00pm MST.
2024-09-23 - π‘ Automated emails (auto report emails, reminder emails, etc) not sending. Resolved around 9:00am MST.
2024-09-19 - π‘ Reason categories not working correctly. Resolved at 7:14am MST.
2024-09-11 - π΄ TracCloud 502/504 errors or slowness, resolved at 9:00am MST.
August:
2024-08-15 - π΄ TracCloud slowness or timeout errors between 3:00pm and 3:30pm and 4:20pm to 4:34pm MST.
2024-08-09 - π΄ TracCloud sporadically inaccessible with 503 and 504 errors between 10:48am and 11:20am MST.
July:
2024-07-11 - π‘ Reason drop-down on search availability widget not working on some TracCloud instances between 10:49am and 11:31am MST.
June:
May:
2024-05-31 - π‘ TracCloud job server down, causing automated emails and processes to run late.
2024-05-22 - π 502 Bad Gateway error from 11:45am to 11:51am MST.
April:
2024-04-23 - π‘ AWS errors preventing many features from working as expected. Resolved at 7:45am MST.
2024-04-22 - π‘ Appointment statuses not displaying in appointments over the weekend. Resolved on Monday at 8:29am MST.
2024-04-11 - π‘ Reminder emails not sending for some instances. Resolved at 5:32pm MST.
March:
February:
2024-02-15 - π΄ SAML error 500 preventing SSO login between 2:00pm and 2:30pm MST.
2024-02-13 - π΄ SAML errors preventing SSO login, resolved at 8:00am MST.
2024-02-12 - π‘ Registration lists displayed when booking appointments, logging in, etc not functioning correctly starting at 2:57pm. Most issues resolved at 3:13pm MST, quick visit section selection and badge section selection resolved at 3:57pm.
2024-02-02 - π΄ SAML SSO logins failing from 2:35pm to 2:49pm MST.