TracCloud: Custom URL

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Revision as of 14:00, 10 May 2022 by Redrock (talk | contribs)

TracCloud Technical Documentation

• Contents

• Mail Server

• Data Import

• Data Export

• Single Sign-on

• Custom URL

• SFTP SSH Keys

• Migration from 4.0


TracCloud Custom URL
By default, we offer four different URL formats for your TracCloud instance, depending on which you prefer. These are listed below.
traccloud.go-redrock.com/SCHOOL
app.trac.cloud/SCHOOL
SCHOOL.trac.cloud
SCHOOL.traccloud.com

However, if you want to use your own domain (e.g., trac.school.edu). This requires some additional configuration in your DNS settings and coordination with Redrock Software. Two CNAME records will need to be created.

1. Create a CNAME pointing to our TracCloud URL.
trac.school.edu (any subdomain works, using 'trac' as an example here)
Pointing to:
traccloud.go-redrock.com

2. Create a CNAME for AWS Validation.
This step requires a unique CNAME to be generated by Redrock software for you to use. The example below is for example, and should not be used as your actual CNAME value.
_ABCDEFGHIJ1234567890.school.edu.
Pointing to:
_ABCDEFGHIJ.1234567890.acm-validations.aws.
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