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Welcome to the Redrock Wiki,
the online resource for information and tutorials on the Trac systems.
257 articles
The Redrock Wiki contains information pertaining to version 4.0 and later of the Trac products. The Trac products are TutorTrac (TT), AdvisorTrac (AT), FitnessTrac (FT), and LabTrac (LT). The Redrock Wiki also provides information related to modules, such as SurveyTrac (ST), Whiteboard (WB), SAGE, Text Alerts, and MobileView. Redrock Software continues to develop new program features and will update Wiki articles related to these features. Wiki articles may only be created and edited by Redrock Software support staff, so please let us know if you have any ideas for new Wiki articles.

Getting Started

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Whether you have recently purchased and installed your Trac 4.0 system or you have recently upgraded from a previous version of the Trac software, you should visit the Getting Started section of the Redrock Wiki for information on setting up your initial preferences and settings.

User Manual

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The User Manual contains information and instruction to help you set up the Trac system. Instructions include setting preferences, profiles, and group settings and also covers the basic functions of the system, such as scheduling appointments and recording visits.

Administrator Documentation

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The Administrator Documentation contains detailed information for the system administrators to understand how settings work, what options are available to them, and how they can configure and customize the Trac System so you can make informed decisions about how to set up your system

Technical Documentation

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The Technical Documentation is written for the technical staff that installs and supports the Trac software at your institution. The Technical Documentation contains detailed information on the installation of the Trac software and any related issues that may occur during the installation.

Reports Guide

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The Reports Guide contains examples and instruction to help you generate meaningful and powerful reports from your Trac system. Reports may simply be total numbers or might contain details about each visit. Favorite reports can be saved and even set up to be emailed automatically.

Frequently Asked Questions

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The list of Frequently Asked Questions (FAQs) has been compiled through the emails and phone calls received by the Redrock Support Team. The questions and answers are not organized in an ordered format, but rather as a collective group of questions that you can quickly scan and search.



Supplemental Training Resources

Looking for other resources? Have you created your own documentation or instructions that you want to share? Please contact Redrock Support to add your content to the Wiki and help the Trac Community.

Miami University maintains a wiki containing user-centered information and documentation created by end users.


More Redrock Wiki Information

You can find a list of the recent changes organized by their release.


You can review all of the Redrock Tips that are posted on your Trac system Main Menu (if you have enabled the Tip of the Week).