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<big><b>TracCloud Custom URL</b></big><br>
<big><b>TracCloud Custom URL</b></big><br>


By default, we offer four different URL formats for your TracCloud instance, depending on which you prefer. These are listed below.<br>
By default, we offer four different URL formats for your TracCloud instance, depending on which you prefer. These are listed below.<br>
<code>traccloud.go-redrock.com/SCHOOL</code><br>
<code>traccloud.go-redrock.com/SCHOOL</code> (Default)<br>
<code>app.trac.cloud/SCHOOL</code><br>
<code>app.trac.cloud/SCHOOL</code><br>
<code>SCHOOL.trac.cloud</code><br>
<code>SCHOOL.trac.cloud</code><br>
<code>SCHOOL.traccloud.com</code><br><br>
<code>SCHOOL.traccloud.com</code><br>
<div class="line"></div>
However, if you want to use your own domain (e.g., traccloud.school.edu). This requires some additional configuration in your DNS settings and coordination with Redrock Software. Two CNAME records will need to be created, <b>school.edu</b> is being used as an example below.


However, if you want to use your own domain (e.g., trac.school.edu). This requires some additional configuration in your DNS settings and coordination with Redrock Software. Two CNAME records will need to be created.<br><br>
<span style="color:red">Redrock will provide the exact CNAMEs once you're ready to move forward with this process. The CNAMEs below are for example, and should not be used in your actual CNAME records.</span><br><br>


<b>1. Create a CNAME pointing to our TracCloud URL.</b><br>
<b>1. Create a CNAME pointing to AWS.</b><br>
<code>trac.school.edu</code> (any subdomain works, using 'trac' as an example here)<br>
<code>traccloud.school.edu</code> (any subdomain works, using 'traccloud' as an example here)<br>
Pointing to:<BR>
Pointing to:<BR>
<code>traccloud.go-redrock.com</code><br><br>
<code>aws.east.123.trac.cloud</code><br><br>


<b>2. Create a CNAME for AWS Validation.</b><br>
<b>2. Create a CNAME for AWS Validation.</b><br>
This step requires a unique CNAME to be generated by Redrock software for you to use. The example below is for example, and should not be used as your actual CNAME value. <br>
<code>_ABCDEFGHIJ1234567890.school.edu</code><br>
<code>_ABCDEFGHIJ1234567890.school.edu.</code><br>
Pointing to:<br>
Pointing to:<br>
<code>_ABCDEFGHIJ.1234567890.acm-validations.aws.</code>
<code>_ABCDEFGHIJ.1234567890.acm-validations.aws</code><br><br>


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<b>3. Inform Redrock that this change was made.</b><br>
We have an extra step to perform on our end once you've updated your DNS configuration. Let us know once you've made the change listed above and we'll handle the rest.<br><br>
 
Your CNAMEs should look something like this in the end (with the CNAMEs that Redrock provides).<br>
[[File:9906666.png|800px]]<br><br>
 
When you're ready to start using your custom domain, reach out to us at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] with the URL you want to use, and we will provide the validation URLs along with specific instructions for your campus.
 
[[Category:TracCloud]]
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Latest revision as of 10:52, 15 November 2023

TracCloud Custom URL

By default, we offer four different URL formats for your TracCloud instance, depending on which you prefer. These are listed below.
traccloud.go-redrock.com/SCHOOL (Default)
app.trac.cloud/SCHOOL
SCHOOL.trac.cloud
SCHOOL.traccloud.com

However, if you want to use your own domain (e.g., traccloud.school.edu). This requires some additional configuration in your DNS settings and coordination with Redrock Software. Two CNAME records will need to be created, school.edu is being used as an example below.

Redrock will provide the exact CNAMEs once you're ready to move forward with this process. The CNAMEs below are for example, and should not be used in your actual CNAME records.

1. Create a CNAME pointing to AWS.
traccloud.school.edu (any subdomain works, using 'traccloud' as an example here)
Pointing to:
aws.east.123.trac.cloud

2. Create a CNAME for AWS Validation.
_ABCDEFGHIJ1234567890.school.edu
Pointing to:
_ABCDEFGHIJ.1234567890.acm-validations.aws

3. Inform Redrock that this change was made.
We have an extra step to perform on our end once you've updated your DNS configuration. Let us know once you've made the change listed above and we'll handle the rest.

Your CNAMEs should look something like this in the end (with the CNAMEs that Redrock provides).
9906666.png

When you're ready to start using your custom domain, reach out to us at helpdesk@go-redrock.com with the URL you want to use, and we will provide the validation URLs along with specific instructions for your campus.