TracCloudTech

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TracCloud Technical Documentation

• Contents
• Mail Server
• Data Import
• Data Export
• Single Sign-on
• Custom URL
• Barcode Scanners
• Migration from 4.0
• Training Resources


TracCloud Technical Documentation
This portion of the wiki covers the configuration of external services/utilities to work with your TracCloud system. Single sign-on, mail servers, data imports, and barcode scanners. Select an article on the left or below for more information.

If you need any assistance, feel free to reach out to us at helpdesk@go-redrock.com or by submitting a ticket.

Mail Server

By configuring TracCloud with a Mail Server, you gain the ability to send automated and manual emails. This would include Confirmation and Reminders for appointments, SAGE referral notices, Notifications, and much more.


Data Imports

Importing student data into your Trac System is an essential step in the setup process for a new TracCloud instance. This typically includes student data and enrollment data, but can be expanded to include Section Schedule data and more.


Data Exports

Export data from your Trac System for expanded reporting for the purpose of synchronizing your data across different platforms.


Single Sign-on

By setting up a single sign-on service with TracCloud, you give your students, faculty, and staff the ability to login with their campus credentials rather than separately managed local accounts.


Barcode Scanners

Barcode scanners (or swipe systems in general) can be used to speed up the login process for students on kiosks, requiring that they simply scan their card rather than manually type in their ID.


Custom URL

Use your own domain name to connect to your TracCloud instance (e.g., trac.school.edu instead of traccloud.go-redrock.com/school). This is optional.