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  • ==Redrock Conference 2019== ...sunny Chandler, AZ. This is a great opportunity to work directly with the Redrock Software Support Team, as well as meet other Trac Users from all over! The
    10 KB (1,551 words) - 15:13, 24 November 2021
  • <big><b>Welcome to the 2022 Redrock Workshop</b></big> * [https://wiki.go-redrock.com/images/a/a2/WORKSHOP_4toTracCloud.pptx Migrating from Trac 4.0 to TracC
    4 KB (444 words) - 11:38, 30 March 2022

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  • TracCloudInternalJobs
  • ...find an answer for your question? Start a conversation with us [https://go-redrock.kayako.com/ on our helpdesk]!</span></b> [[file:Wiki.png|220px|Image: The Redrock logo.]]
    3 KB (389 words) - 10:27, 15 July 2022
  • <code>traccloud.go-redrock.com/SCHOOL</code> (Default)<br> ...s some additional configuration in your DNS settings and coordination with Redrock Software. Two CNAME records will need to be created, <b>school.edu</b> is b
    2 KB (315 words) - 14:57, 1 August 2022
  • ...ach out to your assigned Redrock contact. This entire page only applies if Redrock doesn't already host your Trac 4.0 system.
    1 KB (186 words) - 12:44, 17 May 2022
  • | style="vertical-align:top; font-size:100%; " | Redrock tech support and your campus IT contact will need to work together to set u ...uires some communication between your campus authentication server and the Redrock SAML Proxy server.
    6 KB (877 words) - 17:11, 30 November 2021
  • ==Redrock Conference 2019== ...sunny Chandler, AZ. This is a great opportunity to work directly with the Redrock Software Support Team, as well as meet other Trac Users from all over! The
    10 KB (1,551 words) - 15:13, 24 November 2021
  • We can be reached at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] '''With Redrock Software's Assistance'''
    6 KB (883 words) - 12:50, 3 August 2022
  • <big><b>Welcome to the 2022 Redrock Workshop</b></big> * [https://wiki.go-redrock.com/images/a/a2/WORKSHOP_4toTracCloud.pptx Migrating from Trac 4.0 to TracC
    4 KB (444 words) - 11:38, 30 March 2022
  • ...ame, help link, and a description of our campus. On the right, we have our Redrock Welcome Message. ...ange the various elements of the campus info box and enable or disable the Redrock Welcome Message. For our campus box, we have a WYSIWYG editor to write our
    2 KB (324 words) - 16:11, 30 November 2021
  • If you are HOSTED by Redrock the updates are super easy to take care of – all we need is to decide on ...lication that allows mouse and keyboard control. Once we are connected the Redrock Tech will apply the latest the updates and once completed, we will bring th
    4 KB (765 words) - 16:13, 30 November 2021
  • ...at an additional cost. Reach out to [mailto:sales@go-redrock.com sales@go-redrock.com] for more information. '''With Redrock Software's Assistance'''
    4 KB (595 words) - 16:53, 23 June 2022
  • ...eciding on an identifier, this cannot be changed without the assistance of Redrock software. Photos must be uploaded as .png files.</span><br><br> ...an also pull student photos from our SFTP server if preferred. [https://go-redrock.kayako.com/ Reach out to us for more information].
    1 KB (202 words) - 15:59, 30 November 2021
  • ...splay information on new features and upcoming events. Feed is provided by Redrock Software. Used only by Redrock Software. Will force the application to reload certain pages after updates
    4 KB (590 words) - 16:35, 30 November 2021
  • ...il you receive an Activation Code from Redrock Software. Email HelpDesk@Go-Redrock.com with the Sequence number found at the top of the Center Profile record.
    2 KB (246 words) - 17:23, 30 November 2021
  • # Email the scanned data to [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] along with the matching Student ID or Barcode Redrock Software will use the supplied information to create a script that will mod
    5 KB (800 words) - 14:58, 24 November 2021
  • ...t Time, Location, etc…(contact Redrock support for more details support@go-redrock.com) ...(for this example, 38,824 students). If such a situation does occur, email Redrock for assistance.
    8 KB (1,347 words) - 17:04, 30 November 2021
  • ...assword for your users and students to log in to the Trac system, however, Redrock Software Corporation recommends utilizing and LDAP, Active Directory, or ot ...entication system. When the correct settings are found with the LDAP Tool, Redrock Software will need a screen shot of the correct configuration settings to c
    5 KB (905 words) - 17:09, 30 November 2021
  • ...duplicate records in your Trac System. We highly recommend reaching out to Redrock Support directly for assistance in cleaning up this data.<br><br> ...lar to the Merge Duplicates utility, we highly recommend coordinating with Redrock Support directly on this setting.<br><br>
    8 KB (1,179 words) - 17:18, 13 April 2022
  • '''''Show Visit Scans Batch Import (customization required by Redrock Software)'''''<BR /> ...ty to enter Batch Visits through the Batch Scan Utility. Email helpdesk@go-redrock for more details.
    7 KB (1,073 words) - 17:13, 30 November 2021
  • *Current Maintenance Agreement with Redrock Support ...does not meet these requirements, a discussion between your campus’ IT and Redrock Software may be needed to make sure the correct connections are being made.
    8 KB (1,422 words) - 15:36, 30 November 2021

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