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  • ...ilize this, reach out to us at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com]<br><br>
    5 KB (769 words) - 12:33, 15 November 2023
  • The Redrock Newsletters give users a focused look at unique Trac System features or uti ...Helpdesk@Go-Redrock.com] or by submitting a ticket on [https://helpdesk.go-redrock.com our helpdesk].
    2 KB (306 words) - 11:08, 26 March 2024
  • '''''Show Visit Scans Batch Import (customization required by Redrock Software)'''''<BR /> ...ty to enter Batch Visits through the Batch Scan Utility. Email helpdesk@go-redrock for more details.
    7 KB (1,076 words) - 11:05, 26 March 2024
  • *Current Maintenance Agreement with Redrock Support ...does not meet these requirements, a discussion between your campus’ IT and Redrock Software may be needed to make sure the correct connections are being made.
    8 KB (1,425 words) - 11:08, 26 March 2024
  • Note: Redrock will need to update your school’s import script in order to use Custom Fi
    3 KB (430 words) - 11:06, 26 March 2024
  • ...nages, or deletes Windows Services. Winserv is available for download from Redrock Software. [https://www.go-redrock.com/downloads/winserv.exe Click to download Winserv]
    4 KB (520 words) - 11:19, 26 March 2024
  • ...ress may be a static email address, or it might be a script tag created by Redrock Software specific to your purposes.
    3 KB (522 words) - 11:19, 26 March 2024
  • ...settings. You should only edit Advanced Preferences under the direction of Redrock Software.
    3 KB (474 words) - 11:21, 26 March 2024
  • ...or university only uses an alphanumeric term code, then you can work with Redrock Software Corporation on a translation for your terms. The LoginLinkData setting controls a Campus and Redrock info boxes on the Default Login Screen. The boxes can be displayed or hidde
    20 KB (3,178 words) - 11:20, 26 March 2024
  • ...ist]] in this section. This feature requires additional configuration from Redrock Software, reach out to us using the support links at the top of the page if
    5 KB (710 words) - 12:39, 18 March 2024
  • A header row is required, and custom fields must be coordinated with Redrock Software to ensure assignment to the correct data field. ...tration.Grade||A40||||The final grade/withdraw code for this registration. Redrock will require a list of possible grades/codes to properly set this up.||B+
    10 KB (1,444 words) - 10:50, 16 April 2024
  • ...or pricing information, reach out to [mailto:Sales@go-redrock.com sales@go-redrock.com]. For information on migrating your Trac 4 data to TracCloud, [[TracClo ...to Friday. Send us an email at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] to get started.
    4 KB (751 words) - 11:19, 26 March 2024
  • Redrock staff will create a customization for the fields that will be included in t Disable Redrock Support accounts
    13 KB (1,951 words) - 11:20, 26 March 2024
  • ...rch criteria be defined properly and without typographical errors. Contact Redrock Software for a correct definition to enter in this field for your special s
    6 KB (937 words) - 11:04, 26 March 2024
  • | style="vertical-align:top; font-size:120%; padding:30px 0px 0px 0px;" | '''REDROCK SOFTWARE CORPORATION IS NOT LIABLE FOR LOSS OF DATA FOR ANY REASON'''<br />
    6 KB (914 words) - 11:20, 26 March 2024
  • ...) of the file has changed since the last import, your IT will need to send Redrock a sample file to create or update your import script.
    6 KB (951 words) - 11:09, 26 March 2024
  • ...bject of your Student Reminder email messages. Here is an example from our Redrock Demo site that illustrates the ability to use email codes within the subjec ...t of your Student cancellation email messages. Here is an example from our Redrock Demo site that illustrates the ability to use email codes within the subjec
    17 KB (2,434 words) - 11:04, 26 March 2024
  • ...FAQs) has been compiled through the emails and phone calls received by the Redrock Support Team. These questions and answers are not organized in an ordered f ...ng CAS, SAML, or LDAP. This integration is customized by Redrock Software. Redrock Software would work with your campus IT Dept to fully integrate the Trac ap
    39 KB (6,489 words) - 11:05, 26 March 2024
  • ...ons of Consultant choices. Contact Redrock Support for details (support@go-redrock.com) ...ations of Center choices. Contact Redrock Support for details (helpdesk@go-redrock.com)
    16 KB (2,613 words) - 11:07, 26 March 2024
  • ...a sample data file and send it to Redrock Software Corporation (support@go-redrock.com). Acceptable data file formats are tab delimited (ASCII), comma delimit
    6 KB (1,010 words) - 11:04, 26 March 2024
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