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| style="vertical-align:top; font-size:160%; color:#7c1911; " | '''Terms and Definitions''' <HR>
 
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| style="vertical-align:top; font-size:120%; " | <br />There are several  terms with which you need to become familiar in order to understand and  fully utilize your Trac system. Understanding the terminology will  better help you take advantage of all the features that the Trac system  offers.<br />
 
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| style="vertical-align:top; font-size:100%; " | <br />'''''Appointment'''''<BR />
Record  that a student reserved a time to meet with a consultant. An  appointment may be  assigned a status to identify the outcome of the  reserved time.<BR  /><BR />
 
'''''Appointment Status'''''<BR />
Value  assigned to an appointment to identify the outcome of the appointment.  Appointment Status choices are entered through the Center Profile  Preferences.<BR /><BR />
 
'''''Availability'''''<BR />
An  availability is an appointed time that a consultant offers for student  appointments or drop-in visits.<BR /><BR />
 
'''''Center Profile'''''<BR />
Commonly  referred to as a Profile, the Center Profile contains the settings,  preferences, and rules that govern how specific centers and users  operate within the Trac system.  A single Profile is included with a Trac Product license. Additional profiles may be purchased through [mailto:Sales@Go-Redrock.com Sales@Go-Redrock.com] to allow for centers and users to operate with a different set of settings and preferences.<BR /><BR />
 
'''''Consultants'''''<BR />
Consultants are the tutors, advisors, counselors, and staff members that meet with students.<BR /><BR />
 
'''''Drop-In Visit'''''<BR />
A drop-in visit is a record that was not scheduled, but occurred when the student showed up and utilized services without advance notice.<BR  /><BR />
 
'''''Faculty'''''<BR />
Course instructors assigned to student registrations.<BR /><BR />
 
'''''Groups'''''<BR />
Groups  define a specific set of privileges that are shared by a group of users  and/or consultants.  Each group can have unique privileges to access  centers, students, visits, schedules, and other information.  An  unlimited number of groups can be created to separate privileges and  access levels.<BR /><BR />
 
'''''HTML tags'''''<BR />
HTML  tags  allow you to customize messages with font styles, sizes, colors,  bold, italics, links, and other formatting options. Examples of HTML  tags are:<BR />
<nowiki><B>Bold</B></nowiki> will display '''Bold'''<BR />
<nowiki><I>Italicize</I></nowiki> will display ''Italicize''<BR />
<nowiki><U>Underline</U></nowiki> will display <U>Underline</U><BR />
<nowiki><Font  color='red'>red</Font></nowiki> will display <Font  color='red'>red</Font><BR /><BR />
 
'''''iCal Attachment'''''<BR />
The  iCal attachment allows appointments to be posted to an Outlook calendar  when an email is received confirming the appointment that was  scheduled. If the iCal attachments are utilized, then the appointments  will appear on your Outlook calendar when they are scheduled in the Trac  system.<BR /><BR />
 
'''''Students'''''<BR />
Students are the individuals that utilize the services offered at your center(s).<BR /><BR />
 
'''''Subcenters'''''<BR />
You  can create an unlimited number of subcenters within your Center  Profile. A subcenter could be a department, unit, or any other division  that you  might need to separate activities, users, consultants,  schedules, and visits.<BR /><BR />
 
'''''Supplemental Instruction (SI)'''''<BR />
Supplemental  Instruction program developed at UMKC that offers peer-led sessions to  students registered in specific sections. An SI report compares the  grades of the students that participated in the SI program with those  that did not participate.<BR /><BR />
 
'''''Sys Admin'''''<BR />
The  Sys Admin is the highest level of Group Access. The users in the Sys  Admin Group will be able to control and set up the entire application  and all Center Profiles.<BR /><BR />
 
'''''Trac Navigation'''''<BR />
The  menu and search bar found in the upper-left corner of each page. It is  the main source of searching and navigating the Trac system.<BR  /><BR />
 
'''''TracMan Icon'''''<BR />
The TracMan Icon is the image of the Trac symbol that links to the primary menu on the Trac Navigation.<BR /><BR />
 
'''''Users'''''<BR />
Users  are members  of the staff that are not consultants.  Users may be  administrator-level, front desk or student workers, office assistants,  or other staff members that may need to access your Trac system.  Users  are created through the Groups Entry.  An unlimited number of users can  be created within each group.  A user may be moved from one group to  another to change their privileges.<BR /><BR />
 
'''''Visit'''''<BR />
Record  that a student utilized the services offered at your center(s).  Visits  may be logged in real time by asking the student to sign in when they  arrive and sign out when they leave or they may be recorded after the  fact.<BR /><BR />
 
'''''WYSIWYG Editor'''''<BR />
Acronym  for 'What You See Is What You Get'.  This type of editor allows you to  enter HTML coding into your messages that appear on screen without the  need for knowledge of HTML tags.<BR /><BR />
 
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Latest revision as of 11:44, 6 December 2023

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