TracCloud: TextAlerts - Revision history

Redrock at 17:59, 17 June 2026

2026-06-17T17:59:17Z

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Redrock at 15:10, 16 June 2026

2026-06-16T15:10:54Z

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	* [[TracCloudGuideProfilePrefsTwig\|Twig Guide]]		* [[TracCloudGuideProfilePrefsTwig\|Twig Guide]]

	~~</div>~~

Redrock at 19:25, 12 June 2026

2026-06-12T19:25:26Z

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Redrock at 23:33, 30 March 2026

2026-03-30T23:33:23Z

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Redrock: Removed protection from "TracCloud: TextAlerts"

2026-03-30T22:07:27Z

Removed protection from "TracCloud: TextAlerts"

← Older revision	Revision as of 22:07, 30 March 2026
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Redrock at 17:12, 13 October 2025

2025-10-13T17:12:16Z

← Older revision		Revision as of 17:12, 13 October 2025
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	The TextAlerts module allows [[TracCloudGuideListingsStudents\|students]] and [[TracCloud:_Staff_and_Consultants\|consultants]] to receive SMS messages from TracCloud. Text alerts can be sent automatically when an [[TracCloudGuideListingsAppts\|appointment]] is booked or cancelled, or be sent manually by staff members. For example, if a student is waiting to meet with their consultant, a front-desk worker can quickly send a text to the student letting them know their appointment is ready to begin.<br>		The TextAlerts module allows [[TracCloudGuideListingsStudents\|students]] and [[TracCloud:_Staff_and_Consultants\|consultants]] to receive SMS messages from TracCloud. Text alerts can be sent automatically when an [[TracCloudGuideListingsAppts\|appointment]] is booked or cancelled, or be sent manually by staff members. For example, if a student is waiting to meet with their consultant, a front-desk worker can quickly send a text to the student letting them know their appointment is ready to begin.<br>

			When manually sending texts to students (from the log listing or the student profile), a template is required to be used. It's no longer possible to manually write ad-hoc messages in these fields due to FCC requirements. For assistance in creating these templates, reach out to Redrock Support at the top of this page.

	[[File:8085277.png\|500px]]<br><br>		[[File:8085277.png\|500px]]<br><br>
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	This will display as a {{#fas:mobile-screen-button}} icon within the listing, which will prompt you to ~~write~~ and send your message when clicked.<br>		This will display as a {{#fas:mobile-screen-button}} icon within the listing, which will prompt you to select a template and send your message when clicked.<br>

	[[File:8675092.png\|800px]]		[[File:8675092.png\|800px]]
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	[[File:8226135.png\|800px]]		[[File:8226135.png\|800px]]
	~~<hr>~~
	~~==Override SMS Address==~~

	For users with the ability to modify a student's SMS preference, an additional option will be available to override their SMS address. This can be used to specify an email-to-SMS address in the event that their carrier doesn't correctly identify itself (more common with smaller MVNO providers).

	~~[[File:3649691.png\|800px]]~~

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	~~Note: TextAlerts requires that your [[TracCloud:_Mail_Server\|mail server]] be able to send to email-to-SMS addresses, e.g., 5551234567@tmomail.net.~~

	For information on purchasing the TextAlerts Module, reach out to [mailto:sales@go-redrock.com sales@go-redrock.com]<br>		For information on purchasing the TextAlerts Module, reach out to [mailto:sales@go-redrock.com sales@go-redrock.com]<br>

Redrock at 16:42, 29 July 2025

2025-07-29T16:42:54Z

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	<div ~~style~~=~~'text-align: center;'~~>		<div class="pageTitle">TextAlerts</div>
	~~<big><b>~~
	==TextAlerts==
	~~</big></b>~~</div>

	The TextAlerts module allows [[TracCloudGuideListingsStudents\|students]] and [[TracCloud:_Staff_and_Consultants\|consultants]] to receive SMS messages from TracCloud. Text alerts can be sent automatically when an [[TracCloudGuideListingsAppts\|appointment]] is booked or cancelled, or be sent manually by staff members. For example, if a student is waiting to meet with their consultant, a front-desk worker can quickly send a text to the student letting them know their appointment is ready to begin.<br>		The TextAlerts module allows [[TracCloudGuideListingsStudents\|students]] and [[TracCloud:_Staff_and_Consultants\|consultants]] to receive SMS messages from TracCloud. Text alerts can be sent automatically when an [[TracCloudGuideListingsAppts\|appointment]] is booked or cancelled, or be sent manually by staff members. For example, if a student is waiting to meet with their consultant, a front-desk worker can quickly send a text to the student letting them know their appointment is ready to begin.<br>

Redrock at 15:51, 29 July 2025

2025-07-29T15:51:50Z

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Redrock at 18:50, 25 November 2024

2024-11-25T18:50:17Z

← Older revision		Revision as of 18:50, 25 November 2024
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	<!--Keywords: Phone, Text, SMS, MMS, Messages, Android, iPhone, Mobile -->		<!--Keywords: Phone, Text, SMS, MMS, Messages, Android, iPhone, Mobile -->
	[[Category:TracCloud]]		[[Category:TracCloud Manual]]
	<hr>		<hr>
	<i>See Also</i>		<i>See Also</i>

Redrock at 23:32, 18 November 2024

2024-11-18T23:32:30Z

← Older revision		Revision as of 23:32, 18 November 2024
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	</big></b></div>		</big></b></div>

	The TextAlerts module allows [[TracCloudGuideListingsStudents\|students]] and [[~~TracCloudGuideProfileStaff~~\|consultants]] to receive SMS messages from TracCloud. Text alerts can be sent automatically when an [[TracCloudGuideListingsAppts\|appointment]] is booked or cancelled, or be sent manually by staff members. For example, if a student is waiting to meet with their consultant, a front-desk worker can quickly send a text to the student letting them know their appointment is ready to begin.<br>		The TextAlerts module allows [[TracCloudGuideListingsStudents\|students]] and [[TracCloud:_Staff_and_Consultants\|consultants]] to receive SMS messages from TracCloud. Text alerts can be sent automatically when an [[TracCloudGuideListingsAppts\|appointment]] is booked or cancelled, or be sent manually by staff members. For example, if a student is waiting to meet with their consultant, a front-desk worker can quickly send a text to the student letting them know their appointment is ready to begin.<br>

	[[File:8085277.png\|500px]]<br><br>		[[File:8085277.png\|500px]]<br><br>