Technical Documentation

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Tech Documentation

Terms and Definitions
Installation Options
Server Requirements
Windows Installation
Installation Directory
Data Execution Prevention
Install as a Service
Internet Information Services (IIS)
SSL Encryption
Set Up the Mail Server
Test the LDAP Configuration
Student and Course Imports
Windows Installation

You may install your Trac application on a PC running the following Windows operating systems:

  • Windows 2000
  • XP Home
  • XP Professional
  • XP Professional x64
  • Server 2003
  • Server 2003 64-bit
  • Vista
  • Vista 64-bit
  • Server 2008
  • Server 2008 64-bit
  • Windows 7
  • Windows 7 64-bit

On a Windows Operating System, simply insert the CD and it should automatically install your Trac application. If the installation does not occur automatically, then open the CD and execute the application on your CD called setup.exe. You may also contact Redrock Software to download your software.

Your Trac application will install on the C: drive. Dependent upon which primary Profile you purchased, it may be installed in a folder called AdvisorTrac, FitnessTrac, LabTrac, or TutorTrac. After your Trac application is installed, the setup application will attempt to run the application named Advisor.exe, Fitness.exe, LabTrac.exe, TutorTrac.exe, or TracApp.exe. When your Trac application runs, it will require the installation code to activate your product. The Installation Code is unique to your system and generated from your Product ID and your server IP Address. The server MUST have a static IP Address to install your Trac application. You may receive your installation code by emailing your Product ID (see CD case) and your static Server IP Address to

If your Trac application will not run, or starts and immediately shuts down, then you will need to set your Windows DEP settings to allow your Trac application to run.

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