Technical Documentation

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Tech Documentation

Introduction
Terms and Definitions
Installation Options
Server Requirements
Windows Installation
Installation Directory
Data Execution Prevention
Install as a Service
Internet Information Services (IIS)
SSL Encryption
Set Up the Mail Server
Test the LDAP Configuration
Student and Course Imports
Installation and Server Options

The Trac application is very easy to install. The Trac application is completely self-contained and the database and application are installed to the same folder. The Trac application can run on any Windows Operating System 2000 or newer. Your server should have a minimum 1GB RAM and 4-10GB Hard Disk space. Your installation footprint will be much smaller, but you want to account for file backups, data import files, long-term growth of your data file, and file attachments.
Trac Database and Web Server Application
The Trac application is built on the proven technology of 4th Dimension of 4D, Inc. The Trac web server application is a native language, compiled, executable application. The application comes with both components necessary to run your Trac system: Web server and compiled 4D database. Currently, the Trac application can only run on the included compiled database, but developments are underway for an SQL release. There is no ETA on an SQL version, yet.
Server Requirements
  • Windows 2000 or newer
  • P4 or better on Windows
  • Minimum 1GB RAM
  • Minimum 4GB Hard Disk space
  • Static IP Address
Installation Code
The Installation Code for your Trac application is generated for your unique installation. The code is partly based on your IP Address. The server IP Address MUST remain static for your installation code to remain valid and for your Trac application to continue to run.
Internal or External IP Address
The application can run off of an internal or external IP address, however, the type of access that is required will typically determine the address and domain where the Trac application is installed. If the application is not available off-campus, then students will not be able to schedule online appointments and staff will not be able to check information and run reports from anywhere.
Customizing the URL or Domain Name
All users access the Trac application through a web browser. By default, the URL will simply be the IP Address of the server (i.e. http://172.0.0.1) and the users will need to remember the IP Address or bookmark the address. Most will prefer to set up a DNS to access the site, such as http://trac.college.edu. The DNS is set up with the Network Administrators at your college or university.
Backup and Restoration
It is recommended that a daily backup be made of the Trac data file. This process may be handled by your campus' own software. There is a single data file that needs to be backed up and is found in your installation directory. If necessary, all of the Trac application files other than the data file may be reinstalled from CD or via download.
Moving to a New Server
Moving the application from one server machine to another is a simple operation. Simply move the entire Trac application directory from the original server machine to the new server machine. Then change the IP Address of the new machine to the old server's IP Address (in order for the Installation code and software license to be valid). If your Server IP Address is changed, then your installation code will be deactivated and Redrock Software will generate a new code for the new server.
Installing on a Virtual Server
The Trac application runs fine in a virtual environment. Your virtual system must meet, or exceed, the minimum System Requirements for your Trac application to function.
REDROCK SOFTWARE CORPORATION IS NOT LIABLE FOR LOSS OF DATA FOR ANY REASON

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