TracCloudNews14 and Redrock Conference 2022: Difference between pages

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TracCloudNews14
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==TextAlerts==


Did you know that TracCloud has a TextAlerts module? This allows the Trac System to send text messages to students and staff regarding upcoming, missed, or cancelled appointments. These SMS texts can be customized just like your appointment based emails and are sent at the same automated time. Offering an alternate form of notification to your students can ensure that they’re aware of their upcoming appointments.
<big><b>Welcome to the 2022 Redrock Workshop</b></big>


[[File:8085277.png|400px]]<br><br>
View the workshop schedule and download PowerPoint presentations below.
<hr>


In order for students to receive texts, they must opt into TextAlerts. This can be done through the Confirm Bio prompt on their dashboard (screenshot below, details on setting this up can be found here), or a staff member can opt them in for texts (assuming their permission group allows it). Staff can be opted into Text Alerts from the Contact & Other Data tab in their profile.
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<br><br>
<b>PowerPoints:</b><br>
* [https://wiki.go-redrock.com/images/a/a2/WORKSHOP_4toTracCloud.pptx Migrating from Trac 4.0 to TracCloud]


[[File:3883137.png|800px]]<br><br>
* [https://wiki.go-redrock.com/images/e/e7/TracCloud_-_Personalizing_your_TracCloud_Instance.pptx Personalizing TracCloud]


Alongside the automated texts, you can also manually send texts to students from the Student Entry view or even on the log listing to quickly notify them of something regarding their visit, appointment, etc. Texts can also be sent to staff from their staff profile.
* [https://wiki.go-redrock.com/images/5/59/Kiosk_and_log_listings_TracCloud_-_Final.pptx Visits]


[[File:125987.png|800px]]<br><br>
* [https://wiki.go-redrock.com/images/c/c6/Trac_CLOUD_Scheduling-Final.pptx Scheduling Options]


For more information on TextAlerts, [[TracCloudTA|check out our dedicated wiki article here.]] For pricing information, reach out to Laura Reed at sales@go-redrock.com.
<br><br>
<b>Relevant Wiki Articles:</b><br>
* [[TracCloudMigration|Migrating to TracCloud]]


{{NewsletterContactInfo}}
* [[TracCloudGuideGlobalAnnouncements|Announcements]] & [[TracCloudGuideGlobalWelcome|Welcome Messages]]


* [[TracCloudGuideProfilePrefsLogListingCustom|Log Listing Customization]]
* [[TracCloudGuideProfilePrefsScheduleDisplay|Appointment Display]] & [[TracCloudGuideProfilePrefsTwig|Twig]]
* [[TracCloudGuideBasicsVisits|Visit Tracking]]
* [[TracCloudGuideBasicsSchedule|Scheduling]]
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|+ Thursday, March 31st, 2022
|-
! Time !! Session !! Location
|-
| 8:30am – 9:00am || Transportation to Workshop Boardroom || Lobby
|-
| 9:00am - 9:50am || TracCloud – Migrating Trac 4.0 to TracCloud || Boardroom
|-
| 10:00am - 10:50am || TracCloud - Personalizing Your TracCloud || Boardroom
|-
| 11:00am - 11:50pm || TracCloud - Visits || Boardroom
|-
| 11:50pm – 1:50pm || Lunch ||
|-
| 2:00pm – 2:50pm || Campus Experience and Best Practices with your Trac System || Boardroom
|-
| 3:00pm - 3:50pm || TracCloud - Pencil Me In: Scheduling Options || Boardroom
|-
| 4:00pm - 4:50pm || Thursday Q&A SESSION || Boardroom
|-
| 4:50pm – 5:00pm || Transportation to Hotel || Lobby
|}
|}
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<hr>
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{| class="wikitable"
|+ Friday, April 1st, 2022
|-
! Time !! Session !! Location
|-
| 9:00am - 9:50am || Transportation to Workshop Boardroom || Lobby
|-
| 9:00am - 9:50am || TracCloud - Emails &  TextAlerts || Boardroom
|-
| 10:00am - 10:50am || TracCloud - Global Settings || Boardroom
|-
| 11:00am - 11:50pm || TracCloud - Reports || Boardroom
|-
| 11:50pm – 1:50pm || Lunch ||
|-
| 2:00pm – 2:50pm || TracCloud - SAGE || Boardroom
|-
| 3:00pm - 3:50pm || TracCloud - SurveyTrac || Boardroom
|-
| 4:00pm - 4:50pm || Friday Q&A SESSION || Boardroom
|-
| 4:50pm – 5:00pm || Transportation to Hotel || Lobby
|-
| 6:00pm || Dinner with Redrock at The Old Spaghetti Factory ||
|}
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<b>PowerPoints:</b><br>
* [https://wiki.go-redrock.com/images/e/ef/TracCloud_-_Emails_%26_TextAlerts.pptx Emails & Text Alerts]
* [https://wiki.go-redrock.com/images/b/b2/WORKSHOP_Global_Prefs.pptx Global Settings]
* [https://wiki.go-redrock.com/images/3/3f/TracCloud_-_Let%27s_Review_the_Data_-_Final-.pptx Reports]
* [https://wiki.go-redrock.com/images/9/94/WORKSHOP_SAGE.pptx SAGE]
* [https://wiki.go-redrock.com/images/b/b6/TracCloud_-_SurveySays.pptx SurveyTrac]
<b>Relevant Wiki Articles:</b><br>
* [[TracCloudGuideProfilePrefsEmails|Emails]]
* [[TracCloudTA|TextAlerts]]
* [[TracCloudGuideProfilePrefsTwig|Twig]]
* [[TracCloudGuideGlobalSystem|Global Preferences]]
* [[TracCloudReports|Reports]]
* [[TracCloudSAGE|SAGE]]
* [[TracCloudST|SurveyTrac]]
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[[Category:TracCloud]]
[[Category:TracCloud]]

Revision as of 17:00, 24 April 2023

TracCloudLogo.png

Welcome to the 2022 Redrock Workshop

View the workshop schedule and download PowerPoint presentations below.


Thursday, March 31st, 2022
Time Session Location
8:30am – 9:00am Transportation to Workshop Boardroom Lobby
9:00am - 9:50am TracCloud – Migrating Trac 4.0 to TracCloud Boardroom
10:00am - 10:50am TracCloud - Personalizing Your TracCloud Boardroom
11:00am - 11:50pm TracCloud - Visits Boardroom
11:50pm – 1:50pm Lunch
2:00pm – 2:50pm Campus Experience and Best Practices with your Trac System Boardroom
3:00pm - 3:50pm TracCloud - Pencil Me In: Scheduling Options Boardroom
4:00pm - 4:50pm Thursday Q&A SESSION Boardroom
4:50pm – 5:00pm Transportation to Hotel Lobby

Friday, April 1st, 2022
Time Session Location
9:00am - 9:50am Transportation to Workshop Boardroom Lobby
9:00am - 9:50am TracCloud - Emails & TextAlerts Boardroom
10:00am - 10:50am TracCloud - Global Settings Boardroom
11:00am - 11:50pm TracCloud - Reports Boardroom
11:50pm – 1:50pm Lunch
2:00pm – 2:50pm TracCloud - SAGE Boardroom
3:00pm - 3:50pm TracCloud - SurveyTrac Boardroom
4:00pm - 4:50pm Friday Q&A SESSION Boardroom
4:50pm – 5:00pm Transportation to Hotel Lobby
6:00pm Dinner with Redrock at The Old Spaghetti Factory