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...', if "Convert Date/Time to GMT" isn't working for you, it's possible your server isn't allowing TutorTrac to read/write an offset file. This preference can

=====Can the server be assigned a DHCP IP Address?===== No, the Trac application requires a static server IP Address. The IP Address is used to check your installation code and also

...t files will be uploaded to our SFTP server. The IP addresses for our SFTP server are listed below if you need to whitelist them.

'''''Time Zone Difference From Server: (___) hours'''''<BR /> ...our Server is in EST and your Center in CST, the Time Zone Difference FROM Server would be = (-1).

..., we will need to work with your IT department who has admin access to the server the Trac Application is on. From there we will need to work via screenshare

...c product. When considering your card reader options, be sure to check the server requirements and compatibility with your web browsers and Student ID cards.

Execute to begin the import process on the server.

Note: TextAlerts requires that your [[TracCloudTechMail|mail server]] be able to send to email-to-SMS addresses, e.g., 5551234567@tmomail.net.

:*Server Address

'''Step 1. Have your IT upload the new Student and Course Files to your server, or the SFTP site if hosted'''

:Added ability for server to require session cookies be secure (using a preference). ...l device and is sent to sever when the visit concludes (rather than having server track the start time for each start of visit).

...nt Export utility comes in. The exports will be made available on our SFTP server (same location that you're uploading import files to). You have a few confi

...ime to GMT" isn't working for you in Starfish settings, it's possible your server isn't allowing TutorTrac to read/write an offset file. This preference can

...oking to start using TracCloud's email capabilities, but don't have a Mail Server setup yet? Start here.

...matically use the default Trac System email address. However, if your mail server allows you to send mail from alternate addresses, you can specify the email

<br> - Fixed added server level protection against students attempting to book an appointment after t <br> - 50% more request throughput per server