Custom Utilities and TracCloudReports: Difference between pages

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==TracCloud Reports==
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This portion of our wiki covers the individual reports available in the system, with descriptions and example screenshots showing what you can expect when you run the report on your own data. The list below on the left contains links to all of our available reports. You can also click the report category in the tabs above to begin.


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If you have a question about any of these reports, feel free to reach out to us at [mailto:helpdesk@go-redrock.com helpdesk@go-redrock.com] or by [https://helpdesk.go-redrock.com submitting a ticket.]
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==Saving a Report as a Favorite==


| style="vertical-align:top; font-size:160%; color:#7c1911; " | '''Custom Utility'''
Find a report that you plan on coming back to? Save it as a favorite for quick access later. From the report results window itself, click the star icon in the top-left corner, choose a name for your favorite, and click save.<br>
 
|-
| style="vertical-align:top; font-size:120%; " |
 
The first tab found in Utilities and Prefs is Custom Utilities. Custom Utilities provide access to special utilities that allow you to execute commands on your Trac system.
 
[[File:wahgaseh4.png|border|600px]]
 
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| style="vertical-align:top; font-size:140%; color:#7c1911; padding:30px 0px 0px 0px;" | Standard Utilities  <HR>
 
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|style="vertical-align:top; font-size:100%; " | ''''' Import Student Data'''''<BR />
Execute to begin the import process on the server.
 
 
'''''View Import Status'''''<BR />
View the status of your most recent import.
 
 
'''''Confirm Student BIO'''''<BR />
Set all of your students to confirm their bio on their next login.
 
 
'''''Link Consultants to Surveys'''''<BR />
Check for surveys that are related to a visit record, but are not assigned to a consultant account and assign the visit consultant to the survey for reporting purposes.  
 
 
'''''Merge by ID'''''<BR />
Allows you to merge two duplicate student records together by ID number.
 
 
'''''Merge by Sequence'''''<BR />
Allows you to merge two duplicate student records together by unique sequence number.


*<b>Allow Group Access</b> will make this report visible to other staff members in your Permission Group.<br><br>


'''''Reset Center Status/Missed'''''<BR />
[[File:2736191.png|355px]] [[File:333086.png|300px]]<br><br>
The utility allows you to reset the Center Status and the Total Missed Appointments counts for the students.


This report can then be found from your dashboard under <i>Reports > Favorites</i> at any time.<br>


'''''Copy Specialties'''''<BR />
[[File:1344177.png|655px]]<br>
Copy specialties from term to term for all consultants in that center.
[[File:4320811.png|655px]]


<hr>
==Automating a Favorite Report==


'''''Resend Appt. Confirmations'''''<BR />
After saving your report as a favorite, you can automate it to run on a set schedule and be emailed to you or a group of users.
Enter a date for the modified appointments and resend confirmation emails for appointments.


|-
Start by going to <i>Reports > Favorites > Edit Favorites</i>. This will bring you to the following screen. Click on the Pencil icon of the report you want to automate.<br>
| style="vertical-align:top; font-size:140%; color:#7c1911; padding:30px 0px 0px 0px;" | Advanced Utilities  <HR>


|-
[[File:4811883.png|655px]]<br><br>
|style="vertical-align:top; font-size:100%; " | '''''Login as User'''''<BR />
This process allows you to log in as any student, consultants, user or faculty account without the password.


|-
*<b>Deliver to:</b> should be set to <b>Email</b> in this case.
| style="vertical-align:top; font-size:140%; color:#7c1911; padding:30px 0px 0px 0px;" | Sys Admin Utilities  <HR>


|-
*<b>Email Address(es)</b> is where you'll add your recipients' email addresses. Multiple addresses can be entered, delimited by a semicolon.
|style="vertical-align:top; font-size:100%; " | ''''' Upload Campus Logo'''''<BR />
Upload a new campus logo. Make sure the image height doesn't exceed 75 pixels and the width doesn't exceed 350 pixels for optimal appearance.


*<b>Enable Automation</b> will enable automation and make the following options available.


'''''Reset Color Data'''''<BR />
*<b>Message to include in the report email</b> will add in some custom messaging to your emailed report.
The utility allows you to set the color data for the campus and then reset all user's color preference to use the campus default color data.  


*<b>Automated report frequency</b>. Do you want this report to run daily, weekly, monthly, or once on a specific date?


'''''Reset MyPrefs'''''<BR />
*<b>Time</b> will determine the time that this report will run on your scheduled frequency.
The utility allows you to reset the values for the 'my Prefs' preferences for user(s).


*<b>Overwrite This Favorite Report</b> will overwrite your existing report settings with your new automation rules.<br><br>


'''''Clear Survey Responses'''''<BR />
Click save to apply your changes.<br><br>
Enter the Sequence number of the Survey that you wish to clear responses for. The Survey Sequence number must be exact or the responses won't be cleared. THERE IS NO UNDO FOR THIS UTILITY.


[[File:1239451.png|655px]]


'''''Test Live Anti-Virus'''''<BR />
<hr>
This utility tests the presence of live scanning on a directory by placing a special file that flags the scanner to activate. Live antivirus scanning is a good thing....except when it is scanning a data file on a live database.
==Favorite Reports Management==
This utility (<i>found in Other > Other Options > Preferences > Favorite Reports Management</i>) allows you to manage and reassign Group Favorite reports. As an example scenario, let's say a staff member who is no longer with your campus had a useful Group Favorite report. This allows you to reassign that report to a different user (or yourself) for further usage/modifications.<br><br>


Within this menu, you'll find the name of the report, the current owner, and a <b>-</b> icon to delete the report. The <i>owner</i> drop-down will allow you to change ownership to another staff member (based on permission group). Changes are saved immediately.<br><br>


'''''Duplicate Group'''''<BR />
[[File:5631938.png|655px]]
This utility allows you to duplicate the settings from one group and create up to 10 identical groups. You can assign a new naming scheme for the duplicate groups or leave the name blank to default to the original naming appended with _Copy##. You can choose to copy the Subcenter assignments to the duplicate groups or start with blank subcenter assignments. After the utility has been run, it will report which groups were created. You will have to manage the groups individually from the Center Profile after they have been duplicated.  


<hr>
==Search Operators==
When using the 'Additional Search' utility in your report settings, you have additional operators available to better narrow down your results. Operators can be combined as needed to perform a more specific search.


'''''Move User to New Group'''''<BR />
* | ('or' operator; search for multiple unique values)
This utility allows you to move a user from one group to another. You can also move users within the Group Entry -> User Listing tab, but this utility may be a quicker method for moving several users
::[[File:2266840.png|400px]]


|-
* * (wildcard; anything that starts with/ends with/contains a specified string)
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::[[File:9119311.png|400px]]


* # ('not' operator; exclude results that match this search)
::[[File:2257446.png|400px]]


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Revision as of 17:05, 20 September 2022

TracCloud Reports

This portion of our wiki covers the individual reports available in the system, with descriptions and example screenshots showing what you can expect when you run the report on your own data. The list below on the left contains links to all of our available reports. You can also click the report category in the tabs above to begin.

If you have a question about any of these reports, feel free to reach out to us at helpdesk@go-redrock.com or by submitting a ticket.



Saving a Report as a Favorite

Find a report that you plan on coming back to? Save it as a favorite for quick access later. From the report results window itself, click the star icon in the top-left corner, choose a name for your favorite, and click save.

  • Allow Group Access will make this report visible to other staff members in your Permission Group.

2736191.png 333086.png

This report can then be found from your dashboard under Reports > Favorites at any time.

1344177.png
File:4320811.png


Automating a Favorite Report

After saving your report as a favorite, you can automate it to run on a set schedule and be emailed to you or a group of users.

Start by going to Reports > Favorites > Edit Favorites. This will bring you to the following screen. Click on the Pencil icon of the report you want to automate.

4811883.png

  • Deliver to: should be set to Email in this case.
  • Email Address(es) is where you'll add your recipients' email addresses. Multiple addresses can be entered, delimited by a semicolon.
  • Enable Automation will enable automation and make the following options available.
  • Message to include in the report email will add in some custom messaging to your emailed report.
  • Automated report frequency. Do you want this report to run daily, weekly, monthly, or once on a specific date?
  • Time will determine the time that this report will run on your scheduled frequency.
  • Overwrite This Favorite Report will overwrite your existing report settings with your new automation rules.

Click save to apply your changes.

1239451.png


Favorite Reports Management

This utility (found in Other > Other Options > Preferences > Favorite Reports Management) allows you to manage and reassign Group Favorite reports. As an example scenario, let's say a staff member who is no longer with your campus had a useful Group Favorite report. This allows you to reassign that report to a different user (or yourself) for further usage/modifications.

Within this menu, you'll find the name of the report, the current owner, and a - icon to delete the report. The owner drop-down will allow you to change ownership to another staff member (based on permission group). Changes are saved immediately.

File:5631938.png


Search Operators

When using the 'Additional Search' utility in your report settings, you have additional operators available to better narrow down your results. Operators can be combined as needed to perform a more specific search.

  • | ('or' operator; search for multiple unique values)
2266840.png
  • * (wildcard; anything that starts with/ends with/contains a specified string)
9119311.png
  • # ('not' operator; exclude results that match this search)
2257446.png