Preparing for a Successful Semester Switch and TracCloudNewsUserLevel: Difference between pages

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==User Level in Staff Accounts==
==Preparing for a New Semester==


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Every Staff account in TracCloud is assigned a User Level, <b>SysAdmin</b>, <b>Profile Admin</b>, or <b>Staff</b>. These levels impose restrictions on the selected account that go beyond what you can control with just a [[TracCloudGuideProfileGroups|permission group]]. This Newsletter goes over the exact differences between these levels.
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We are excited for the new academic year and want to help you prepare your Trac application for the new semester, with this week's Newsletter.<br>


You’ll find that it is filled with new information, helpful hints and tips, and even some new feature that you can explore. We want this newsletter to be valuable for you so please, share your feedback and as always please let us know if you have any questions.
[[File:5574079.png|900px]]
<hr>
<b><big>Unique to SysAdmin Accounts</big></b>


<font color="red">An important note: Your imports contain student registrations specific to a term, the timing between changing your Term Code and importing your registrations is important.</font>
SysAdmin accounts provide the highest level of access in your Trac System, that includes potentially sensitive data, utilities to modify data in bulk, and the ability to edit technical aspects of your TracCloud instance. Here are the options that <i>only</i> System Administrators can access.
 
* <b>Global Preferences</b> - Everything from [[TracCloudGuideGlobalSystem|system theme]], to [[TracCloudGuideGlobalCustom|custom fields]], to [[TracCloudTechSSO|SSO integration settings]] and more. This entire menu can only be accessed by SysAdmins.
'''Step 1. Have your IT upload the new Student and Course Files to your server, or the SFTP site if hosted'''
 
*If the format (column layout, delimiter, etc) of the file has changed since the last import, your IT will need to send Redrock a sample file to create or update your import script.
* <b>[[TracCloudGuideGlobalAnnouncements|Announcements]]</b>
<hr>
 
* <b>[[TracCloudTechExport#2._SFTP_Export|Visits/Appointments SFTP Export]]</b> & <b>[[TracCloudTechExport#5._Starfish_Export|Starfish Export]]</b>
 
* <b>[[TracCloudGuideListingsSavedSearches|Saved Searches]]</b> - Specifically the menu to manage or delete Saved Searches, other User Levels can still save and access their personal Saved Searches.
 
* <b>All utilities for merging, deleting, or modifying data in bulk</b> - The ability to merge, delete, or modify individual records is determined by Permission Group.
 
* <b>Profile-specific Group Entry</b> - SysAdmins can open Permission Groups within a specific Profile, to access only that Profile's Center choices.


'''Step 2. Change the Term Number'''
* <b>The ability to Create [[TracCloudGuideGlobalLists|Student Lists]]</b>
*As a SysAdmin, update your Term Number in your System Preferences. The term number is always a numeric value (e.g., 201910, 1910).<br><br>
<i>Trac Navigation > Trac-man > Utilities and Prefs -> System Prefs > CurrentTerm > Change to the new term number.</i>
* <b>The ability to edit locked Visits</b> - In other words, SysAdmins can override the 'Lock visits older than' setting in your Profile.
[[File:Semester1.png|border|750px]] 
<hr>


'''Step 3. Change Semester Dates'''
* <b>[[TracCloudSAGE|SAGE referral types]]</b> - Specifically the ability to modify Referral Types and Emails, other users can still submit Referrals for Students (assuming their Group allows it).
*As a SysAdmin, update your Semester Start and End dates in your System Preferences. The correct date format is MM/DD/YYYY.<br><br>
<i>Trac Navigation > Trac-man > Utilities and Prefs > System Prefs > SemesterStart/SemesterEnd</i>
[[File:Semester2.png|border|750px]]
<hr>


'''Step 4. Run the import'''
* <b>[[TracCloudQ2|Q2 Table Management]]</b> - Settings for Q2 Tables, other users can access the Tables themselves (if their Group allows it).
*As a SysAdmin, run the import utility manually. To view the status of your import, click on View Import Status > Execute. This will also tell you if the import has completed.<br><br>


<i>Trac Navigation -> Trac-man > Utilities and Prefs > Custom Utility > Standard > Import Student Data > Execute.</i>
* <b>The ability to delete [[TracCloudGuideProfileReasons|Reasons]]</b> - Other users can still deactivate or modify Reasons, just not delete.
[[File:Semester3.png|border|750px]]
<hr>


'''Step 5. Globally Activate Sections'''
* <b>The ability to edit [[TracCloudReports|Favorite Reports]] of other users</b>
*As a Center Profile Admin- Go to <i>Trac Navigation > Search Glass > Center Profile > click on your Profile > Sections Tab > List Options > Activate These…</i> That will check the box to the left of the Section Term ID.
<hr>


'''Step 6. Activate Sections per Subcenter'''<br>
* <b>Lookup Values</b>
You have two options to add the sections to your subcenter.
*First Option is to add ALL the sections to ALL Subcenters. From the Profile Sections tab, click on List Options > Subcenter Activation > Choose 'activate' or 'deactivate' and select the centers for which you would like add the all the sections to > Continue.
*Second Option is to add designated sections to a specific Subcenter. From the Profile Sections tab, select Subcenter Options > Click on the subcenter name > Check box in the middle box to activate the sections one by one.<br>


Following either option will check the box to the right of the Section Term ID.<br>
* <b>Audit Logs</b>


<i>Trac Navigation > Search Glass > Center Profile > click on your Profile > Sections Tab</i>
* <b>Access to [[TracCloudChangelog|TracCloud Changelog]]</b>
[[File:Semester4.png|border|750px]]
<hr>


<big>'''The next steps are optional since your center may or may not utilize these preferences'''</big>


And of course, some of the more obvious ones...


'''Step 7. Consultant Specialties [Optional]'''
* <b>The ability to edit “Lock to SysAdmin” [[TracCloudGuideBasicsCourses|Course Lists]]</b>
*As a Center Profile Admin to add new sections or manually to your consultants- Go to the Trac Navigation -> Search Glass -> Center Profile -> Click on your Profile -> Consultants Tab -> Select consultants name-> Section Specialties Tab -> Search for the sections the consultant can meet with a student -> Check box to activate the sections -> Save.


[[File:Semester5.png|border|750px]]<br><br>
* <b>The ability to set other users as SysAdmin</b>


*As a SysAdmin to copy the consultant specialties from previous term to the new term- Go to the Trac Navigation -> Tracman Icon -> Utilities and Prefs -> Custom Utility -> Standard -> Copy Specialties -> Add the previous Term and the current term -> Execute.
* <b>'[[TracCloudNewsLoginAs|Log In As...[any account in TracCloud]' Utility]]</b>


[[File:Semester6.png|border|750px]] 


<hr>
<hr>
'''Step 8. Reset Center Status [Optional]'''
<b><big>Profile Admin level or higher</big></b>
*First Step as a SysAdmin - Go to Trac Navigation > Trac-man > Utilities and Prefs > Custom Utility > Standard > Reset Center Status/Missed > Check the boxes “Reset Total Missed Count” and “Set Center Status to (leave blank)” > Execute.


[[File:Semester7.png|border|750px]]<br><br>
Profile Admins still have access to many important settings and functions in TracCloud, and will be the ideal level for most of your "admin" accounts. Options like Profile Preferences and Group Management are still available, but potentially dangerous or sensitive utilities are hidden. Here are the options that only Profile Admins and SysAdmins can access.


*Second Step as a Center Profile Admin - Go to Trac Navigation > Search Glass > Center Profile  > Click on your Profile > Prefs Tab > Scheduling Tab > change the date in “Student max missed:” > Save.
* <b>The entire [[TracCloudGuideProfileGeneral|Profiles]] menu</b> - Including [[TracCloudGuideProfileCenters|Centers]], [[TracCloudGuideProfileReasons|Reasons]], [[TracCloudGuideProfilePrefsLogInOut|Prefs]], etc.


[[File:Semester8.png|border|750px]]<br><br>
* <b>The entire [[TracCloudGuideProfileGroups|Groups]] menu</b>


*Third Step as a SysAdmin - Go to Trac Navigation > Search Glass > Students > Search for “Inactive” Students > Trac Navigation > Trac-man > Utilities and Prefs > Change Value > Field: “Special Status” > Value: (Blank) or Active > Execute.
* <b>The ability to create or modify ‘All centers’ or ‘All staff’ [[TracCloudGuideBasicsSchedule|schedule reserve blocks]]</b>


[[File:Semester9.png|border|750px]]<br><br>
* <b>The ability to modify a staff member’s user level</b> - I.e., 'Staff' level accounts can only create other 'Staff' level accounts, Profile Admins can create Profile Admins or Staff.


Other Settings  - Max Appointment Rule
* <b>[[TracCloudGuideBasicsPayroll|Work Types Listing]]</b> - And by extension, the ability to modify Work Types.
*As a Center Profile Admin - Go to the Trac Navigation -> Search Glass -> Center Profile  -> Click on your Profile -> Prefs Tab -> Scheduling Tab -> Max Appointment Rules -> Update any date that is using the preference -> Save.


[[File:Semester10.png|border|750px]]<br><br>  
* <b>The ability to modify the assigned Group and Centers of [[TracCloudGuideProfileStaff|other staff]].</b> <i>Group</i> is filtered to only groups assigned to the same profile of the current user's primary center.
Other Settings  - Other Scheduling Block
*As a Center Profile Admin - Go to Trac Navigation > Search Glass > Center Profile  > Click on your Profile > Prefs Tab > Scheduling Tab > Other Scheduling Block > Update any date that is using the preference > Save.


[[File:Semester11.png|border|750px]]
* <b>The ability to create [[TracCloudGuideListingsStudents|Student]] records manually</b><br><br>
 
 
<hr>
And a few Reports:
'''Step 9. Deactivate Prior Semester Sections [Optional]'''
 
* <b>The entire [[TracCloudReportsSecurity01|Security category]]</b>
 
* <b>The entire [[TracCloudReportsPayroll01|Payroll category]]</b>


As an admin, go to Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Sections > Search for your prior term number > List Options > Deactivate These.
* <b>[[TracCloudReportsManagement11|Students Visits Cleanup Data]]</b>


[[File:67598569856.png|border|750px]]
* <b>[[TracCloudReportsManagement14|Visits by Faculty and Subject]]</b>


* <b>[[TracCloudReportsManagement15|Visits by Advisor and Subject]]</b>
<hr>
<hr>
All other permissions for Staff-level accounts are determined by [[TracCloudGuideProfileGroups|permission group]].
{{NewsletterContactInfo}}
 
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[[Category:Trac 4]]
[[Category:TracCloud]]

Revision as of 10:10, 21 April 2023

Template:TracCloudNewsTOC

User Level in Staff Accounts

Every Staff account in TracCloud is assigned a User Level, SysAdmin, Profile Admin, or Staff. These levels impose restrictions on the selected account that go beyond what you can control with just a permission group. This Newsletter goes over the exact differences between these levels.

5574079.png


Unique to SysAdmin Accounts

SysAdmin accounts provide the highest level of access in your Trac System, that includes potentially sensitive data, utilities to modify data in bulk, and the ability to edit technical aspects of your TracCloud instance. Here are the options that only System Administrators can access.

  • Saved Searches - Specifically the menu to manage or delete Saved Searches, other User Levels can still save and access their personal Saved Searches.
  • All utilities for merging, deleting, or modifying data in bulk - The ability to merge, delete, or modify individual records is determined by Permission Group.
  • Profile-specific Group Entry - SysAdmins can open Permission Groups within a specific Profile, to access only that Profile's Center choices.
  • The ability to edit locked Visits - In other words, SysAdmins can override the 'Lock visits older than' setting in your Profile.
  • SAGE referral types - Specifically the ability to modify Referral Types and Emails, other users can still submit Referrals for Students (assuming their Group allows it).
  • Q2 Table Management - Settings for Q2 Tables, other users can access the Tables themselves (if their Group allows it).
  • The ability to delete Reasons - Other users can still deactivate or modify Reasons, just not delete.
  • Lookup Values
  • Audit Logs


And of course, some of the more obvious ones...

  • The ability to set other users as SysAdmin



Profile Admin level or higher

Profile Admins still have access to many important settings and functions in TracCloud, and will be the ideal level for most of your "admin" accounts. Options like Profile Preferences and Group Management are still available, but potentially dangerous or sensitive utilities are hidden. Here are the options that only Profile Admins and SysAdmins can access.

  • The ability to modify a staff member’s user level - I.e., 'Staff' level accounts can only create other 'Staff' level accounts, Profile Admins can create Profile Admins or Staff.
  • The ability to modify the assigned Group and Centers of other staff. Group is filtered to only groups assigned to the same profile of the current user's primary center.
  • The ability to create Student records manually

And a few Reports:


All other permissions for Staff-level accounts are determined by permission group.