Messages and Notices

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    The legacy Trac 4.0 version of TutorTrac/AdvisorTrac/FitnessTrac is no longer receiving updates and will be end-of-life in 2025. Click here to schedule a TracCloud demo or reach out to sales@go-redrock.com for migration pricing or contract details.



New, easy to use interface
TracCloud features a modern, easy to use, and mobile-friendly interface, allowing you to easily find and manage your data as you need. Students, staff, and faculty will have a much easier time navigating through the system and accessing the data they need. The new dashboard offers many easy to access widgets to view and manage your data.

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New Features
Export almost any report into Excel. Static and dynamic QR codes for touchless-kiosk environments. Unlimited custom data fields in student records, visits, appointments, and more. Customizable views of listing pages. Student timelines. Twig and HTML-supported emails and system messages. Customizable log listing and kiosk views. Center descriptions. New reports. Student success plans as a new module, along with work plans for staff. The full list of changes couldn't fit in this article, and more is being added all the time. Relating to the schedule specifically, you'll find a new appointments listing, availability badges, custom search appointment links and QR codes, unlimited customizable max appointment rules, asynchronous appointment support, and more.

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Customizable
With Twig support, you can personalize system messages, upcoming appointment lists, emails, and more based on the users who are viewing/receiving them. From simple changes like greeting the user by name to completely changing an email based on if the related appointment was in-person or online, in a certain center, for a certain reason, even if a certain custom field in the student's profile has a specific value. This extends to the log listing and kiosks as well, where you can add or remove fields, rearrange the data that's displayed, and add custom formatting with HTML and Twig.

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Faster
Rewritten from the ground up hosted on AWS, using a MySQL database, TracCloud is faster in every way. This performance increase compared to Trac 4.0 can be noticed throughout the entire system, with reports being especially improved. Even the biggest reports in TracCloud load within a few seconds.

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Migrate Existing Data
Migrate your existing data from Trac 4.0, allowing you to pick up right where you left off. We'll work with you to plan out your migration, coordinating with your IT, and training your system administrators to get you started in TracCloud.

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Click here to schedule a TracCloud demo!


User Manual Contents

• Introduction

• SysAdmin Preferences

• Center Profile Prefs

• Group Settings

• Sections

• Reasons

• Consultants

• Student Records

• Availabilities

• Appointment Scheduling

• Visits

• Resources

• List Management

• Kiosk

• Customize My Trac

   • Logo, Name, and Colors

   • Login Page Customization

   • Main Menu Customization

   • Messages and Notices

   • Main Menu Custom Tabs


Messages and Notices

Students, Faculty, and Consultants/Users can all have unique (HTML Supported) messages on their home screen, as well as center notices that appear in the top-right corner of their main menu. Here's how to edit them.

Main Menu Message

To edit the Student main menu message, go to Trac Navigation > Trac Man icon > Utilities and Prefs > System Prefs > StudentAccess > Message for Full Access Students.

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To edit the Faculty main menu message, go to Trac Navigation > Trac Man icon > Utilities and Prefs > System Prefs > FacultyAccess.

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To edit the Consultant/User main menu message, simply click on the pencil icon on your home screen. This will open a WYSIWYG editor.

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Notices

Center Notices allow you to display messages for your Trac System users. Center notices can be utilized in a wide variety of ways, maybe you need to inform users of an upcoming event, post a reminder of a task that needs attention, or let your students know that campus hours are changing next month.

These messages will display in a grey box on their home screen, the name of the box is based on the name of your Profile. Notices can be individually configured for Staff, Consultants, Faculty, Students, and Kiosks.

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Notices can be created by going to Trac Navigation > Search Glass > Center Profiles > [Your Profile] > Prefs > Notices. You’ll see each user type has their own notice field; you can begin editing any of these by clicking on the blue “…” icon. Once you’ve written your notices, click save to apply the changes.

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A user will see a profile notice if they have access to that profile’s schedule. Go to Trac Nav. > Search Glass > Center Profiles > [Your Profile] > Group Access. The checkboxes in the “Schedule” column will also determine notice visibility. Check the box for every group that needs to view the notice.

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Search Availability Message

To customize the message displayed on the "Search for Availability" page, go to Trac Navigation > Trac Man > Utilities and Prefs > Advanced Prefs > Search for and click on "HTML:searchAvailGenInstr", create it if it doesn't exist.

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Once open, you'll have a text box available. Type in the message you want to display, this box also supports HTML.

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Once you've typed in your message, click save, then head over to Trac Navigation > Search Glass > Appointments to see how it looks.

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