User Manual

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User Manual Contents

RgtArr.gif Introduction
RgtArr.gifSetting up your Trac system
RgtArr.gifGroup Settings
RgtArr.gifSections
RgtArr.gifReasons
RgtArr.gifConsultants
RgtArr.gifStudent Records
RgtArr.gifAvailabilities
RgtArr.gifAppointment Scheduling
RgtArr.gifVisits
RgtArr.gifResources
RgtArr.gifList Management
DwnArr.gifKiosk
B.gif Kiosk - Group Access Preferences
B.gif Creating a Kiosk
RgtArr.gifCustomize My Trac
Creating a Kiosk
Now that we’ve set the necessary preferences, we can create a Kiosk account. To do this, within your Group Entry Preferences, navigate to the Kiosk List tab for your selected Group. Here we can click on Create New to begin the process of creating a Kiosk


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First type a name for your Kiosk in the KIOSK Name field.


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Once you've named your Kiosk, we will need to click Save KIOSK before we further modify its settings. After saving your KIOSK, click on your KIOSK name.


At this point, you have the option of Assigning the Kiosk to a specific Center through the Linked subcenter function. You can do this by clicking on the dropdown arrow next to the Linked subcenter field, and indicating the Center in the Assigned Center preference. Now Students that sign in through the Kiosk will always be signed in to the Assigned Center.


To Enter the Kiosk The user assigned can easily to the Trac Navigation, click on the Tracman Icon and select Enter Kiosk.


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Show Student Options

The Show Students preference if activated will display students’ full names after they log in. This preference will also allow students to log themselves out by clicking on their own name (as opposed to swiping their ID again).


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Show WaitList Options

Setting your Kiosk functionality to WaitList will not allow students to log in or log out, only students who are on the Wait List will be displayed. This is used if you have a computer or a screen that displays the students in a queue to allow the students and staff to see who is next to see an advisor.

The Wait List function is most commonly used in AdvisorTrac to differentiate Visit time from Wait Time. A typical scenario occurs when a Student logs in to your center and is assigned to the “First Available” Consultant. The system then records this student’s “Wait Time”. As soon as a Front Desk Staff member or Consultant assigns a Consultant to the student, the student is taken off of the Wait list and the system begins recording Actual Visit Time.


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Text Alert Options

Any student that has not opt in to receiving Text Alert will be asked if they want to receive a Text Message when the consultant is ready to see them.


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Kiosk Dynamic Options

Allows you to preselect fields for the Kiosk.


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